The first thing I noticed as I entered my originally assigned room was that the ventilation system was not on. It turned out that it was not working so I was moved to another room across the hall and even further from the lobby. The good news was that even though I was on the ground floor it was quiet. Through all of this the gentleman at the front desk did everything he could to place me in a suitable room. I was impressed.
The beds and bedding were of the usual excellent Sheraton standard. There are sufficient outlets for charging and working and although the room was on the small side there was a fridge and microwave.
The in house breakfast was better than most buffets offering scrambled eggs, potatoes, fresh fruit, etc. To make a long story short I was promised that breakfast would be ready at 6 AM on Saturday and Sunday mornings. I was there but breakfast was not ready until 6:30 each day which was a bit inconvenient.
The hotel was totally full Friday and Saturday nights. As a result they did not have enough parking spots on site. They did make arrangements for us to park across the road at the Honda dealership. What I don't understand is why they didn't tell us at check in. Yet another inconvenience. Hopefully they'll get the kinks worked out before I stay there again.
- Official Description (provided by the hotel):
- Honest, Uncomplicated,Comfort is key at the Four Points by Sheraton Waterloo-Kitchener. Comfort reigns in our modern suites and rooms, where our guests enjoy high-end amenities including complimentary high-speed Internet, large flat-screen televisions, free local calls, plush pillow-top mattresses, a mini-fridge, and many more comforts of home. Location is key to a hotel’s popularity and our proximity to the Village of St. Jacobs and other enticing Southern Ontario attractions make our hotel the ideal destination. Travellers will love our Waterloo, Ontario hotel's central location in the Waterloo region, just minutes from Waterloo’s Technology Park, RIM Park, and both Universities. ... more less
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- Also Known As:
- Destination Hotel Waterloo
- Destination Inn Waterloo
- Four Points By Sheraton Waterloo-Kitchener Canada - Ontario