We had booked for a hockey tournament, however my daughter's injury hadnt healed in time to play so we had to cancel the reservation. Notwithstanding the short notice, the General Manager Naushad was extremely pleasant to deal with and didnt give me the runaround like so many other companies do these days. He agreed to waive the penalty. I really appreciate his appreciation of the circumstances and the value of my time by not making me arrange for a doctor's note. Thanks Naushad!
- Official Description (provided by the hotel):
- Our hotel will feature a free complimentary Express Start Hot Buffet Breakfast which is an ideal way to start each day for your group featuring two hot items daily – omelets with cheese or scrambled eggs, sausage or bacon, and biscuits, plus much more. Our hotel features free outdoor parking available on site and an indoor saltwater pool, with a kid’s play area, available to relax in after a long day. Our 100% smoke free guest rooms are very spacious and feature a small fridge, 42” flat screen TV, coffee maker, microwave, iron & board, in room safe, full cable, and pay per view movies. Each of our guest rooms also feature exclusive Bath & Body Works soaps, shampoos, and lotions.Our hotel is conveniently located directly across from the St. Jacobs Factory Outlet mall and St. Jacobs Farmers Market, which features fresh foods daily. For dining experiences Jack’s Family Restaurant is only a short walk from the hotel, and for other dining experiences our friendly and courteous staff is always excited to help and give great suggestions.Within our hotel we have an extensive fitness area with new cardio and weight training equipment, guest laundry services, and 2 elevators for your convenience. We also have 1200 square feet of meeting space ideal for any corporate function or event. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Canada - Ontario