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“Not What I Expect From The Keg” 3 of 5 bubbles
Review of The Keg Steakhouse & Bar

The Keg Steakhouse & Bar
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Ranked #9 of 361 Restaurants in Waterloo
Certificate of Excellence
Cuisines: American, Steakhouse, Canadian, Soups, Bar
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Business meetings, Groups, Bar Scene, Child-friendly
Dining options: Lunch, After-hours, Dinner, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
Guelph, Canada
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Not What I Expect From The Keg”
3 of 5 bubbles Reviewed 20 March 2014

Food was excellent but the service was below par. Waitress approached and took orders in textbook fashion...had zero personality and conveyed no interest in being there. Food was brought to our table by different servers. Our waitress stopped by to check how everything was before we even cut into our food...realizing this she said she'd check back in again shortly. Never saw her again until she came to clear our table which was 10 minutes after we'd finished eating. Another 10 minutes to get the bill. She thanked us for our patience which is a clear indication that she knew she didn't look after us well. Not her or any other server ever filled up our empty water glasses (thank goodness we had some wine!) despite multiple jugs seemingly strategically located throughout the dining area. Upon walking out we went right past the manager who was at the hostess station who didn't say goodnight or even bother to acknowledge us in any way. Too bad.

  • Visited February 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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211 reviews from our community

Visitor rating
    90
    74
    35
    9
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • German first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Any
English first
Toronto, Canada
Level Contributor
23 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Great Steak everytime”
5 of 5 bubbles Reviewed 10 March 2014

We enjoy The Keg. Usually end up with a great ceasar salad and a steak everytime. The steak is always great. Only problem is that they don't take reservations and the wait can be long. The parking lot is also very packed and hard to find a spot.

Visited January 2014
Helpful?
Thank Rob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterloo, Canada
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Always exceptional service and delicious food.”
5 of 5 bubbles Reviewed 9 March 2014

We nearly always celebrate family occasions at The Keg. We are never ever disappointed. Whenever we want to go out for a nice dinner (even if not an event) we usually choose The Keg. We sure wish we had gone there this past New Year's Eve instead of wasting $336.00 for two (2) at a joint called the Waterlot Inn in New Hamburg. (see our review of that dump). In any case, we love The Keg and highly recommend it. We were last there on my birthday, December 29, and we reserved the table by the fireplace. We were given the other side of the fireplace that was much more quiet and romantic. I was there with my daughter from Toronto and my husband.

Can't say enough nice things about this restaurant. P.S. The ones in Mississauga and Toronto are also right up there.

  • Visited December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Theresa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodstock, Canada
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“The Keg Rocks”
5 of 5 bubbles Reviewed 4 March 2014

My wife and I love eating at the Keg. Every time we go the restaurant in Cambridge the food is superb and the service is incredible. If you like steak this is the place to go. Every cut of meat melts I your mouth and is done just the way you like it. Even though the prices are higher, you get what you pay for and the food at the Keg is worth every penny.

  • Visited December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank John Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ajax, Canada
Level Contributor
18 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Too noisy ”
2 of 5 bubbles Reviewed 2 March 2014 via mobile

Service and food quality was very good. The atmosphere is not at all cozy--it is extremely noisy and very hard to hear people at your table. Not an intimate setting by any means. We went for my Dads 70th birthday--again the good was great--but way too loud. We will not be back. Expected more atmosphere for the money we spent.

Helpful?
1 Thank Thhhhhhhhhhhhhhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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