Stayed here for a week. Check in was quick and painless and the desk clerk was polite, efficient and friendly. When I entered my room it appeared to be clean. I was disappointed that the cleaning person didn't see any point in putting shampoo in the the bathroom just a skinny wee bottle of hand cream and conditioner. I was disappointed with the fact that my sheets weren't changed and that the iron board was broken. Breakfast was a write off- hot food was barely warm and not much to choose from and having gluten allergy I was not able to inquire if the generic bag style eggs and sausages contained gluten. So there was no value for me. The room rate was incredibly high seeing as the pool was closed.
The one thing they do have going for them is there are many places within walking distance to eat. Walmart is handy so you can buy shampoo. With all this being said, the staff I did see were friendly. The hotel was very noisy and every time neighbors above and below had a shower I could hear it loud and clear. For that reason I felt bad taking my shower at 5:00 am. One thing that really pisses me off is coming in the side door a d finding my card no longer gives me access. With my arms full of stuff walk around to the desk to find a sign that says, "back in 5 minutes". I almost peed right on the lobby floor.
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- Also Known As:
- Best Western Colonel By Hotel Smiths Falls
- Best Western Smiths Falls Hotel Ontario, Canada
- Smiths Falls Best Western