Booked online a suite with jetted tub but when we checked in were told no such room existed. As soon as you enter the hotel you are greeted with an overwhelming smell of chlorine from the pool.
For a suite and $150 we got a king bed and little else. Room was average size and very out of date. Instead of a window it had sliding doors onto the pool which made the room hot, stuffy and uncomfortable even with the a/c on. The sliding doors also looked in on the lobby and gave no privacy what so ever so we essentially had a room with no window. Bed was also uncomfortable and bathroom out of date with very low counters and shower head, I am only 6 feet.
Overall the room was vastly overpriced and gave you a dingy motel experience for Hilton prices.
- Official Description (provided by the hotel):
- The Ottawa Valley’s largest "All Indoor Recreational Hotel" and Conference Centre….with controlled & monitored indoor corridors, indoor tropical pool with whirlpool, 6000 Sq. Ft. Fitness Centre (free to hotel guests), dining and lounge, huge fireplace Lobby, and Conference Centre for 400 persons – all under one roof. The modern guest rooms are bright & spacious with most comfortable seating and beds, with many extra amenities including 32” LCD TVs. Room types include Leisure, Poolside, Fireplace, Executive suites, and full one bedroom suite. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Pembroke Inn & Conference Centre Ontario
- Pembroke Best Western