We stayed at this hotel on the night of Feb 11, 2017. There were so many things wrong and very few things right.
Wrong:
The bathroom was dirty and had to be recleaned after we checked out the room. There was hair (and not from your head) in the tub and the back of the toilet was dirty.
The hot tub and pool closed early since a kid had an accident. We were told by the front desk that is an every weekend occurrence. Considering the extra money you pay for this amenity, it would useful if they said that hot tub and pool is probably going to be closed on weekends. Or if they just stopped letting not-potty-trained kids in the hot tub. We then were told that the hot tub would certainly not be reopening before our check-out time the next morning. We were going to get up early and go before we left. Instead we slept until 8am and when were going to check-out, the hot tub was open! The front desk clerk said there is fact maintenance there at night. Definitely not what the night staff said.
When the bathroom or shower was run on the floor above us, it sounded like the floodgates opening in our ceiling. It was so loud it would wake us up.
Kids ran up and down the halls screaming at all hours of the night.
Right:
The beds were comfortable....We stayed at this hotel on the night of Feb 11, 2017. There were so many things wrong and very few things right.
Wrong:
The bathroom was dirty and had to be recleaned after we checked out the room. There was hair (and not from your head) in the tub and the back of the toilet was dirty.
The hot tub and pool closed early since a kid had an accident. We were told by the front desk that is an every weekend occurrence. Considering the extra money you pay for this amenity, it would useful if they said that hot tub and pool is probably going to be closed on weekends. Or if they just stopped letting not-potty-trained kids in the hot tub. We then were told that the hot tub would certainly not be reopening before our check-out time the next morning. We were going to get up early and go before we left. Instead we slept until 8am and when were going to check-out, the hot tub was open! The front desk clerk said there is fact maintenance there at night. Definitely not what the night staff said.
When the bathroom or shower was run on the floor above us, it sounded like the floodgates opening in our ceiling. It was so loud it would wake us up.
Kids ran up and down the halls screaming at all hours of the night.
Right:
The beds were comfortable.
The cheaper hotels and motels around here are probably just as nice and at half-the-price.More
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