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“Best hotel in Newmarket”

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Holiday Inn Express Hotel & Suites Newmarket
Ranked #4 of 4 Hotels in Newmarket
Bridgetown, Barbados
Level 6 Contributor
164 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Best hotel in Newmarket”
Reviewed 20 June 2014

My family had three rooms here for my son's graduation and we were very comfortable. There's not a lot to choose form in Newmarket but we lucked out with this one. The night staff were very accommodating and friendly. I think his name was Mubarak. Rooms were clean and functional and breakfast was perfectly acceptable. If I go back to Newmarket I will always stay here!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicholas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn N, Director of Sales at Holiday Inn Express Hotel & Suites Newmarket, responded to this review, 3 August 2015
Thank you for taking the time to write us a review. It is our goal to consistently provide superior service and we are delighted that you and your family enjoyed your stay with us.

We look forward to your next visit with us.

Best Regards

Myke
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209 reviews from our community

Traveller rating
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    39
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    42
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Naples, Florida
Level 6 Contributor
130 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 June 2014

I have stayed here a number of times and always found it extremely clean and check in was always quick and the desk clerk very friendly. Close to many fast food options as well as shopping. A little pricey for being so far from Toronto.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gavin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn N, Director of Sales at Holiday Inn Express Hotel & Suites Newmarket, responded to this review, 3 August 2015
Thank you for the feedback. It is our goal to consistently provide superior service and accommodations. Your comments are very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve.

We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your future travel needs.

Best Regards,

Myke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Bay, Canada
Level 5 Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 May 2014 via mobile

This is a fairly new Holiday Inn. The staff was friendly and knowledgable . Rooms are clean and well appointed with mini fridge , microwave & coffee maker. I would stay again. It is at far end just off of Davis Dr. but a very short drive to hospital & mall.

Stayed May 2014, travelled on business
Helpful?
1 Thank Potse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn N, Director of Sales at Holiday Inn Express Hotel & Suites Newmarket, responded to this review, 2 June 2014
Dear Potse,

It is our pleasure to have made your recent stay at our hotel a comfortable one. We hope to see you again very soon. Take care dear.

Best Regards,

Shahnaz Ismail
DOS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 May 2014

The room was very clean ... staff was very friendly when i checked in stayed at this hotel for 2 weeks....breakfast is great in the morning...Really Enjoyed my stay...Will be staying here again for sure

Room Tip: Facing The Front You Get A better view than the back
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Passion F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn N, Director of Sales at Holiday Inn Express Hotel & Suites Newmarket, responded to this review, 2 June 2014
Dear Passion F,

Thank you for taking the time to review us. It is great to know that we could make your recent stay a comfortable one. It would be a pleasure to have you over again in the future. Take care dear.

Best Regards,

Shahnaz Ismail
DOS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 April 2014

I was a little hesitant about staying at this Holiday Inn because my previous two stays at a Holiday Inn property were not good at all.

This hotel was really wonderful and sparkling clean. The rooms were very generous and the washrooms were spacious and well stocked.

The pool was great to have and was enjoyed by the children. The breakfast that was included was really great and had so many choices, something for everyone.

I would stay here again and I would recommend this hotel to everyone. Great experience.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jobrowm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn N, Director of Sales at Holiday Inn Express Hotel & Suites Newmarket, responded to this review, 11 May 2014
Dear jobrowm,

We are glad to know that you gave our brand hotel a chance to serve you and make your recent stay a happy one! Thank you from the bottom of our hearts for your beautiful review about our hotel and your great experience while you were over. We really hope to see you and your family again in the future. Take Care,

Best Regards,

Shahnaz Ismail
DOS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cannington, Canada
Level 6 Contributor
151 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 30 April 2014 via mobile

Excellent guest rooms. Pool very nice. Great customer service. Breakfast was awesome. Nice walk to main st too. Took an hour bit enjoyable Loved the hotel. Great location. I would definitely go back. Very nice hotel. It is super clean!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marlene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn N, Director of Sales at Holiday Inn Express Hotel & Suites Newmarket, responded to this review, 11 May 2014
Dear Marlene H,

We just love to know how you enjoyed your recent stay with us at the Holiday Inn Express Newmarket. It is an honor to be able to serve you as our guest and to have made your stay a comfortable one. We hope you can come by again very soon and stay with us!

Best Regards,

Shahnaz Ismail
DOS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Vancouver, Canada
1 review
Reviewed 28 April 2014

I was greeted with a smiling face. Lots of kids running around. Parents should be looking after their own kids, not the hotel. The staff was walking around and notifying parents to control their kids. Good job by hotel staff. Could not use pool, as filled with kids, not hotels fault. I required a meeting room for 10 people, and they were able to accommodate me in the last minute. Perfect touch back. Fill definitely stay here again, next month of travel with all my colleague coming for 10+ nights. Great effort !

Room Tip: Staff accommodates very well and I am willing to pay the price.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SM9Z9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn N, Director of Sales at Holiday Inn Express Hotel & Suites Newmarket, responded to this review, 11 May 2014
Dear SM9Z9,

Thank you for taking the time to review us! Being a corporate hotel, we surely hope that our efforts contributing to making our guests stay as comfortable as possible. We seem to have achieved that goal in your case and I will personally mention your kind words to our team of staff members during our next staff meeting, who I'm sure will be ecstatic to hear. We cannot wait to have you and your colleagues over again and make your stay a pleasurable one once more!

Best Regards,

Shahnaz Ismail
DOS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Newmarket

Property: Holiday Inn Express Hotel & Suites Newmarket
Address: 100 Pony Dr, Newmarket, Ontario L3Y 7B6, Canada
Phone Number:
Region: Canada > Ontario > Newmarket
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Newmarket
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Newmarket 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Enjoy your stay at the Newest Holiday Inn Express & Suites located in the heart of Newmarket Business Area, with major Highways like Hwy 404 and Hwy 400 just minutes away. Whether the reason be to get away from home or to relax in a quiet atmosphere, the Holiday Inn Express will give you the comfort you are looking for. With our complimentary Hot Breakfast, Indoor Pool & Whirlpool, wired & wireless Hi-Speed Internet, Fitness Room, Busniess Center and many other amenities that will make your stay a memoriable one. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Newmarket

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