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“Great hotel experience”

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Quality Inn & Conference Centre
Ranked #6 of 8 Hotels in Midland
Ontario
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great hotel experience”
Reviewed 31 August 2013

Lovely room, great service, excellent breakfast included. Enjoyed the hot tub and pool. Excellent location, central to tourist areas and shopping. Easy to access. Restaurant and lounge available in the hotel.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Harmony001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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425 reviews from our community

Traveller rating
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    57
    21
See reviews for
160
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
London, Canada
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 August 2013

While the hotel looks extremely nice on the website, we found some of the staff and the manager to be unfriendly and uncaring. Shortly after arrival, the pool had to be closed to due to a "bathroom" accident. The chemicals they put in to clean it caused my 4 year old grandson a severe allergic reaction. We informed the manager and spent the night trying to bring the swelling down in his face and eyes. He never bothered to follow up or even ask about his well being. Another child on our floor had a similar reaction. Upon check out, we were not asked how our stay had been and the desk person seemed distant and bordering on unfriendly. During the course of our 2 day stay, we had problems with the ac (not cooling the room), the internet only worked half the time, the water pressure in the shower was terrible and hot water was hard to come by. The restaurant lost our take out order after we had paid and we had to wait while it was remade. On the bright side, the beds were super comfy and the breakfast was excellent! The lady who took care of the breakfast area was amazing and could give some of the staff including the manager some lessons in customer service. As a loyal BW customer and long time diamond member, i felt we deserved better.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Cathy162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Midland hotels

Toronto, Canada
1 review
Reviewed 26 August 2013

I wouldn't stay here unless you are getting a room in the main hotel. The room smelt like a smoking room despite asking for a non smoking room. The outside motel style rooms cost the same, but are much lower quality.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oshawa, Canada
Level Contributor
4 reviews
4 hotel reviews
Reviewed 26 August 2013

I was not advised on checkin that there was a mewchanical failure resulting in no hot water. When I went to the desk to question it, I was somewhat ignored. before asking. I was then told I would need to wait 30 mins. No staff immediately present upon arrival. room was 81 degrees upon entry.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Don O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cornwall, Canada
1 review
Reviewed 23 August 2013

overall over priced bathrooms were not up to date old shower cutrins hard to get a nice water temp either hot or cold no middle ground worst part is the only window looked out to the pool and dining area so we had to keep the windows closed up the whole time felt like shut ins

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Luke M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 22 August 2013

We were in the Georgian Bay Area and needed a place to stay before picking up our son at camp. We had a great stay for the one night. The picture on line is a bit deceiving - all lite up at night. This hotel is located at a major hwy intersection and next to a car dealership - so you are not coming for the views. Our room had 2 queen beds - very comfortable and the room and bathroom were clean. Front desk was helpful and we ate at the Olympia Greek restaurant in the hotel. It was rather busy for a Saturday with many local birthday parties. They were very accommodating that we could have the full menu in the lounge where it was quieter. Food was very good as was the service. Our room was located on the back side - nice and quiet. It was near the entry to the pool but we heard nothing. Pool area is nice and it was busy. Ask for a room that does not overlook the pool. It's all indoors with heavy smells of clorine. You have to keep your curtains closed the whole time and the pool was busy when we were there, so I would assume noisy when trying to rest. Our rate included breakfast. It was rather good - not just continental - hot eggs, waffles and sausages as well as the usual toast, muffins and juice. They lacked staff to clean up tables, garbage and to replenish food but it was nice to have a hot breakfast included in the price. Overall a good stay for one night.

Room Tip: Ask for a room that faces outside the complex and not towards the food and breakfast eating area. N...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RanleighReview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
333 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 15 August 2013

My wife and I stayed at the Best Western and found the room quite large and comfortable. It is located near several warehouse stores and a mall but it is a large complex and there is privacy. The hotel is a short drive from the town centre but it is near a busy intersection so it can be a challenge to exit onto the main street. Our room was quiet and we enjoyed our stay. The room price came with a complementary light breakfast.

Room Tip: We suggest asking for an end room in the new complex.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidGunn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Conference Centre

Property: Quality Inn & Conference Centre
Address: 924 King St, Midland, Ontario L4R 0B8, Canada (Formerly BEST WESTERN Highland Inn & Conference Centre)
Phone Number:
Region: Canada > Ontario > Midland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Midland
Price Range (Based on Average Rates): £
Hotel Class:3 star — Quality Inn & Conference Centre 3*
Number of rooms: 122
Official Description (provided by the hotel):
The Quality Inn & Conference Centre offers abundant amenities and convenient access to local attractions & corporate offices. Those on a Midland vacation can enjoy convenient access to the Martyrs Shrine, Elmvale Jungle Zoo, Sainte-Marie Among the Hurons, Wye Marsh Wildlife Centre, Discovery Harbour and many more local attractions. Indulge in some retail therapy near this Midland, ON hotel at the shops in Downtown Midland. Choose from a well-appointed standard room or one of our suites at this Midland, ON hotel. Guests can relax after a day of sightseeing or working in spacious, non-smoking rooms that offer cable television, free high-speed wireless Internet access, a refrigerator, a coffee maker, a desk and much more. Guests can also enjoy relaxing in the indoor heated pool, hot tub and sauna located in the stunning Garden Atrium, surrounded by the lush gardens. Get work done in the business center, blow off some steam at the exercise facility or enjoy a meal at the 12 West Grill + Lounge. ... more   less 
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Also Known As:
Best Western Midland
Midland Best Western
Quality Inn & Conference Centre Midland, Ontario, Canada

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