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Quality Inn & Conference Centre
Ranked #5 of 8 Hotels in Midland
Reviewed 17 June 2014

Stayed there one night for a family wedding I was attending. We were all placed in the back row of rooms that are separate from the main building. This row of rooms overlooks the garbage area and the smoking area so the view is certainly not very pleasant. Fortunately I wasn't in the room long enough for it to bother me but if you are going to be there for a few days, then I would stay in the main building. However, it was nice to be placed all together with the rest of the family and it was very quiet back where we were. But that section of the hotel is very old and tired looking and there was a musty odour in the rooms. The rooms appeared clean but as they are older, they are well worn. Having said that, the rooms were very large with separate bedroom and a sitting area. The hotel is undergoing renovations in the main building. The lounge was not open, which was disappointing. The breakfast area was bright with a large sitting area. The pool and atrium is lovely but it is all one large area with the breakfast room in the same space so does tend to be noisy if there are children in the pool. Breakfast provided was okay. Kept missing out on the scramble eggs though and other food items appeared limited. They were very busy so there were lineups constantly and it was quite congested to get food as everything was on one counter. Coffee was in the middle of it and should be off to one side for just coffee drinkers. A nice hotel but definitely not what I have come to expect from a Best Western Plus. Bed was comfortable enough but pillows were too small and flat. Pleasant staff.

  • Stayed: June 2014, travelled with family
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1  Thank MargAnneL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this reviewResponded 18 June 2014

Thank you for posting your comments on Trip advisor regarding your stay with us.

The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor and highlighting the areas you liked and those need to be addressed.
We hope to be able to welcome you back soon.

Yours sincerely,
Aziz Abid
Asst. General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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262 - 268 of 452 reviews

Reviewed 16 June 2014

Hotel was great and met all of my business needs while travelling. The facilities were clean, comfortable and convenient. I would definitely recommend this hotel for anyone travelling on business or with a family. The pool area was great!

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western
Thank Matt D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this reviewResponded 18 June 2014

We were delighted to read your comments on your recent stay with us.
Thank you very much for sharing your feedback of your recent stay with us. .

We look forward to welcoming you back soon.
Thank you,
Aziz Abid
Asst. General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

We stayed at the best western in midland and must admit it was wonderful. Outstanding staff and service throughout the hotel. Upon arrival we had some issues with our room type and the guest services staff worked very hard to ensure we got the correct room. They were very kind. I took some photos of the nice pool and atrium

  • Stayed: June 2014
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Thank Jenniferq76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this reviewResponded 18 June 2014

Thank you for posting your comments on Trip Advisor regarding your stay with us.

The biggest compliment you could pay to all of us at the Best Western in Midland is that you honestly found our staff professional and you had a very nice experience and successful stay. We know that today, no matter where it be, this is what makes the difference.

We look forward to having the pleasure of having you with us once again very soon.

Very sincerely,
Aziz Abid
Asst. General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

We have stayed here before and we LOVE it!! The hotel rooms are clean and spacious. The pool could use a little work, but we only had time to use it once. The staff were excellent with the children and everyone enjoyed themselves!!

  • Stayed: June 2014
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Thank neeruch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this reviewResponded 18 June 2014

We were delighted to read your comments on your recent stay with us.
Thank you very much for writing such a detailed review highlighting areas you liked around our hotel.

We look forward to welcoming you back soon.
Thank you,
Aziz Abid
Asst. General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

We just got back from a fantastic trip in midland and I thing the highlight of the hotel was friendly staff. The room cleanliness and service was perfect. I hope that we can go back soon. If you forgot something tootpaste, toothbrush not to worry you can get it from the front desk.

Room Tip: Pool, hot tub and huge atrium
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  • Stayed: June 2014, travelled with friends
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Thank Jason T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this reviewResponded 18 June 2014

Thank you for posting your comments on Trip advisor regarding your stay with us.

The entire team of the Best Western joins me to thank you very much for taking the time to share your feedback on Trip advisor.
We hope to be able to welcome you back soon.

Yours sincerely,
Aziz Abid
Asst. General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

The location of the hotel is good. The guest services staff was very nice and professional. Around the hotel there are ao many places to eat and they also have a steak house in the hotel a little pricey. They have vending machines and pop.
Thank you for a nice holiday for me and my family.

  • Stayed: June 2014
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Thank Rodriqes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this reviewResponded 18 June 2014

Thank you very much for sharing your experience with us,
It is a great pleasure to see that you enjoyed our hotel and services.
Thank you as well for complimenting our staff, this is a wonderful source of motivation for them.

We hope to be able to welcome you back soon.
Kind regards,
Aziz Abid
Asst. General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

This hotel was excellent value for money. Room was a good size, beds very comfortable. Nice pool, sauna, jacuzzi. The cooked breakfast was great. The hotel is perfect for exploring the historic buildings around Midland and perfect for those who want to visit Wasaga Beach but not be in the thick of all the action.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Barbara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MidlandOn, Manager at Quality Inn & Conference Centre, responded to this reviewResponded 18 June 2014

We were delighted to read your comments on your recent stay with us.
Thank you very much for writing such a detailed review highlighting areas you liked around our hotel.

We look forward to welcoming you back soon.
Thank you,
Aziz Abid
Asst. General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Conference Centre

Address: 924 King St, Midland, Ontario L4R 0B8, Canada (Formerly BEST WESTERN Highland Inn & Conference Centre)
Phone Number:
Region: Canada > Ontario > Midland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Midland
Price Range: £66 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn & Conference Centre 3*
Number of rooms: 122
Official Description (provided by the hotel):
The Quality Inn & Conference Centre offers abundant amenities and convenient access to local attractions & corporate offices. Those on a Midland vacation can enjoy convenient access to the Martyrs Shrine, Elmvale Jungle Zoo, Sainte-Marie Among the Hurons, Wye Marsh Wildlife Centre, Discovery Harbour and many more local attractions. Indulge in some retail therapy near this Midland, ON hotel at the shops in Downtown Midland. Choose from a well-appointed standard room or one of our suites at this Midland, ON hotel. Guests can relax after a day of sightseeing or working in spacious, non-smoking rooms that offer cable television, free high-speed wireless Internet access, a refrigerator, a coffee maker, a desk and much more. Guests can also enjoy relaxing in the indoor heated pool, hot tub and sauna located in the stunning Garden Atrium, surrounded by the lush gardens. Get work done in the business center, blow off some steam at the exercise facility or enjoy a meal at the 12 West Grill + Lounge. ... more   less 
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Also Known As:
Best Western Midland
Midland Best Western
Quality Inn & Conference Centre Midland, Ontario, Canada

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