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“Clean hotel”

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Radisson Hotel Kitchener
Ranked #2 of 14 Hotels in Kitchener
Irving, Texas
Level 6 Contributor
103 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Clean hotel”
Reviewed 28 October 2012

Clean hotel. Parking was free but a challenge. Very narrow area to park in. Room was clean. We spent the day out but upon our evening return the room had not been cleaned. They cleaned it very late. Free wireless internet. They do have one computer for everyone to use in the lobby but that is a challenge to have only one. At first when i called the front desk for help with the internet they weren't helpful. Upon my call back I got someone to help me. There is a restaurant close (in same parking lot.) There is a walmart and mall very close. We are glad we stayed here.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Irving_TexasAnneB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha W, Front Office Manager at Radisson Hotel Kitchener, responded to this review, 30 October 2012
Thank you for taking the time to review your recent stay with us. I am glad to hear that you would visit with us again in the future. I am sorry to hear that you experienced some difficulty with both our parking structure and our Internet services. I do hope that you will allow us the opportunity to "wow" you when your travels bring you back to Kitchener.
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664 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
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English first
Vernon, Canada
Level 5 Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 25 October 2012 via mobile

Stayed here for for nights.
The room was clean and comfortable. Had a fridge work space and a LCDhd tv. I find the entry and exit to the hotel congested with traffic to the restaurants next door.
In regard to food it is not convenient to anything except the tri restaurant setup next door that was not appealing to my tastes. The prices are ok for the hotel however as other reviews have noted you can get more for your money these days at chains that I would say are directly comparable in quality. May be time for a face lift here if they are trying to be a higher scale that the competition.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
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Helpful?
Thank Jay G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha W, Front Office Manager at Radisson Hotel Kitchener, responded to this review, 27 October 2012
Hi Jay and thank you for taking the time to provide feedback on your recent stay with us!! I am glad that you found your time with us to be clean and comfortable. You will be excited to know that we are preparing to undergo some buliding renovations in the next few months as we strive to provide the best possible experience to all of our guests. I do hope that when you are back in the area that you will be our geust once again!
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New York
Level 4 Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 22 October 2012

October 2012 was my third stay at the Kitchener, Raddison and could not have been happier with the entire experience. The hotel room has the Sleep Number Mattress which makes for a perfect night's sleep. The morning hot buffet breakfast is excellent with all thos pastries to choose from - difficult choice. The bathroom ammenities are lovely. The fridge, mirco wave are an EXCELLENT addition.
All in all - I can't WAIT to return for anoather stay. That will be next October

Room Tip: five and above - less street noise
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  • Stayed October 2012, travelled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank jagette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha W, Front Office Manager at Radisson Hotel Kitchener, responded to this review, 23 October 2012
Thank you so much for taking the time to tell others about your recent stay with us! And thank you for your kind words! I am so happy to hear that you enjoyed your visit and that you have already made plans to return next year. We look forward to seeing you then!
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Stratford, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2012

My husband and I have stayed in this hotel a few times over the past several years. We keep coming back for a variety of reasons. The rooms are large with microwaves and fridges which is handy for heating up a snack and keeping drinks cold. Every member of the staff is friendly and very helpful. The beds are very comfortable and the linens are luxerious and soft. The rooms are clean and quiet. This is a great hotel and located right next door to the incredible Charchol Steakhouse. The buffet breakfast in the lobby is a great added perk! Definately a hotel that will keep getting our business.

  • Stayed October 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Chrissy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha W, Front Office Manager at Radisson Hotel Kitchener, responded to this review, 17 October 2012
I am so happy to hear that you enjoyed your recent visit with us. It is always our goal to have every guest leave our hotel wanting to return again! I look forward to your next visit!
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Stratford, Ontario, Canada
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 October 2012

One bedroom suite, huge bathroom, comfortable sofa with chair and footstool, fridge and microwave...all the comforts of home! The King size bed was too big for the room, but it was a chance to try the "sleep number"...couldn't quite get the remote, but my spouse had no problem.
Other than it being the last night of Octoberfest with many preparties in the hall - we were out - only really heard the drunken kids coming back. Nice place to stay

  • Stayed October 2012, travelled with friends
    • Value
    • Location
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Helpful?
Thank Jenny P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha W, Front Office Manager at Radisson Hotel Kitchener, responded to this review, 17 October 2012
Thank you so much for taking the time to review your recent stay with us! I am very happy to hear that you enjoyed your visit! I do hope that should your travels bring you back to the area, that you will be our guest once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Qualicum Beach, Canada
Level 4 Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 October 2012

Our room on the 10th floor was lovely, spacious and totally quiet. I never quite figured out the Sleep Number bed control, but the mattress was really comfortable and the linens heavenly soft. No skimping on pillows, either. Twin sinks in the bathroom was ideal for the two of us sharing.
Breakfast was quick and the choices simple: continental buffet (cold cereals, pastries, yogurt etc) for $7.95, or a hot buffet (eggs, ham, sausage, make your own waffles!) for $9.95.
Great restaurant next door if you want a fancy dinner or a few drinks in the evening.
Would happily stay here any time.

  • Stayed October 2012, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Ruth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha W, Front Office Manager at Radisson Hotel Kitchener, responded to this review, 9 October 2012
I appreciate you taking the time to write such a great review of your stay with us. Our main focus is always to provide 100% satisfaction to each and every one of our guests and I am happy to hear that you left us feeling that we did just that. I look forward to repeating the great experience on your next visit.
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Canada
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 September 2012

Clean, friendly staff, even let us check in early as we had travelled a far distance. I didn't care for the beds as you had to adjust the comfort level with a remote control and could not adjust mine properly. But it was a wonderful place and so convenient to restaurants, and shopping.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donna89Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha W, Front Office Manager at Radisson Hotel Kitchener, responded to this review, 9 October 2012
Thank you for taking the time to provide feedback as to your recent stay with us. I am happy to hear that we were able to accomodate your early check in request. I am sorry to hear that you did not enjoy our Sleep Number beds. Please know for any future visits that we do have an entire floor of rooms with regular mattresses for those guests who prefer them. We hope to see you again!
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Additional Information about Radisson Hotel Kitchener

Property: Radisson Hotel Kitchener
Address: 2960 King St E, Kitchener, Ontario N2A 1A9, Canada
Phone Number:
Region: Canada > Ontario > Region of Waterloo > Kitchener
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 Hotels in Kitchener
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Radisson Hotel Kitchener 3.5*
Number of rooms: 172
Official Description (provided by the hotel):
Welcome to the Newly Renovated Radisson Hotel Kitchener-Waterloo. Only moments from downtown Kitchener and close to popular area attractions. We are conveniently located and offer a variety of on-site facilities and services along with comfortable accommodations and friendly service. With instant access to Highway 401 and Highway 8, guests at the Newly Renovated Radisson Hotel Kitchener Waterloo can easily visit Bingemans Splash Park, the African Lion Safari and St. Jacob's Country Market. Many companies are also located close by, such as Toyota, Blackberry, Christie Digital, Dare Foods, Loblaws and Brock Solutions. In addition to our on-site breakfast service, we are connected via indoor walkway to 3 of the area's best restaurants - The Charcoal Steakhouse, Dels Enoteca Pizzeria and Martinis, giving guests many delicious dining options after a long day of work or play. The hotel also features complimentary wireless internet, an indoor swimming pool, and fitness centre. The warmth and friendliness of the area is reflected in the atmosphere of this preferred hotel with its "Yes I Can" service culture. Please note our pool will be closed Feb 22nd, 2015 to March 3rd, 2015 inclusive for renovations. ... more   less 
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Also Known As:
Radisson Kitchener
Kitchener Radisson
Radisson Hotel Kitchener Region Of Waterloo, Ontario

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