Booked the Jr King suite. Upon arrival found bedding and duvet covered with hair and live bug in dresser drawer. Called the front desk and housekeeping arrived quickly to clean the room properly. During the night the temp dropped and the wind increased. The windows were so bad the curtains moved in the wind although they were closed! We had to get up during the night and put on extra layers of clothes to try and stay warm....the heat could not keep up.
Our stay was during March and the wind chills were still quite low outside. Heat is a basic necessity! I was shocked that this large hotel chain could offer rooms with these conditions!
The staff could not offer a better alternative so we left first thing the following morning.
I would never consider booking here again....
The on site restaurant is actually across the parking lot!
- Official Description (provided by the hotel):
- Welcome to the Newly Renovated Radisson Hotel Kitchener-Waterloo. Only moments from downtown Kitchener and close to popular area attractions. We are conveniently located and offer a variety of on-site facilities and services along with comfortable accommodations and friendly service. With instant access to Highway 401 and Highway 8, guests at the Newly Renovated Radisson Hotel Kitchener Waterloo can easily visit Bingemans Splash Park, the African Lion Safari and St. Jacob's Country Market. Many companies are also located close by, such as Toyota, Blackberry, Christie Digital, Dare Foods, Loblaws and Brock Solutions. In addition to our on-site breakfast service, we are connected via indoor walkway to 3 of the area's best restaurants - The Charcoal Steakhouse, Dels Enoteca Pizzeria and Martinis, giving guests many delicious dining options after a long day of work or play. The hotel also features complimentary wireless internet, an indoor swimming pool, and fitness centre. The warmth and friendliness of the area is reflected in the atmosphere of this preferred hotel with its "Yes I Can" service culture. Please note our pool will be closed Feb 22nd, 2015 to March 3rd, 2015 inclusive for renovations. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Kitchener
- Kitchener Radisson
- Radisson Hotel Kitchener Region Of Waterloo, Ontario