Surprise! When booking with Easytobook.com, the room configuration is not guaranteed. It is only deemed a request if available. We were extremely disappointed to be given a single king bed instead of the double queen indicated in our booking. We were told that booking through a 3rd party such as Easytobook.com doesn't guarantee one's already paid for room configuration. In this case they gave the double rooms away to the guests who directly booked with the hotel. THIS COMPLETELY RUINED OUR STAY. This should be made clear by Easytobook.com. In fact, their booking process is very misleading. Beware.
- Official Description (provided by the hotel):
- Welcome to the Newly Renovated Radisson Hotel Kitchener-Waterloo. Only moments from downtown Kitchener and close to popular area attractions. We are conveniently located and offer a variety of on-site facilities and services along with comfortable accommodations and friendly service. With instant access to Highway 401 and Highway 8, guests at the Newly Renovated Radisson Hotel Kitchener Waterloo can easily visit Bingemans Splash Park, the African Lion Safari and St. Jacob's Country Market. Many companies are also located close by, such as Toyota, Blackberry, Christie Digital, Dare Foods, Loblaws and Brock Solutions. In addition to our on-site breakfast service, we are connected via indoor walkway to 3 of the area's best restaurants - The Charcoal Steakhouse, Dels Enoteca Pizzeria and Martinis, giving guests many delicious dining options after a long day of work or play. The hotel also features complimentary wireless internet, an indoor swimming pool, and fitness centre. The warmth and friendliness of the area is reflected in the atmosphere of this preferred hotel with its "Yes I Can" service culture. Please note our pool will be closed Feb 22nd, 2015 to March 3rd, 2015 inclusive for renovations. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Kitchener
- Kitchener Radisson
- Radisson Hotel Kitchener Region Of Waterloo, Ontario