My sister and I just returned from a weekend in Kitchener, where she had some testing done at the college. Pre booked online for a room here at the Knight's Inn. Upon arrival, I was told the computer put us down for a room that wasn't at all what I had booked for. (2 queen beds, smoking, coffee-maker) He then gave me the key to another room. Grabbed the bags and went upstairs to a room completely unmade and with someone elses clothes all over the place. Put the bags back in the trunk and returned the key and was told to go to the Sherwood Motel next door, which these people also owned. Shabby room, with no coffeemaker. I told the woman there that I had specifically wanted a coffee-maker and she said they don't have them at the Sherwood. I told her I hadn't booked this hotel, I wanted the Knight's Inn. Long story short, they brought me a coffee-maker from next door, no mugs..no coffee packets, nothing else. After another trip to the lobby, I finally got 2 mugs, coffee and a few filters.....still no creamer and sweetner. Thank God I found a Tim Horton's around the corner. I paid for the Knight's Inn and stayed in a shabby room at a shabby hotel next door with no reimbursement whatsoever. Never again.
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- Also Known As:
- Knights Inn Kitchener Hotel Kitchener
- Kitchener Knights Inn
- Knights Inn Kitchener Region Of Waterloo, Ontario