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“Best Conference EvER”

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Hidden Valley Resort
Ranked #4 of 18 Hotels in Huntsville
Certificate of Excellence
Oakville, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best Conference EvER”
Reviewed 22 November 2013

Recently I co-hosted a charity Conference at Hidden Valley Resort with 35 people. Our group could not speak more highly about the 3 day stay. The meeting room and guest room were exceptional. Meals were delicious and always on time. We were given a separate area to eat in the dining room when we were there. Melissa made the initial planning so easy and co-ordinated the rest of the staff. John and the rest of the reception staff made all of us feel welcome and immediately looked after little requests. Bill and his maintenance co -workers helped hang our banners and made sure our meeting room was comfortable. A number of us used the exercise room and indoor pool in the morning.
The restaurant is nestled in the woods and overlooks a lake. Large glass windows make the view spectacular
EVERYTHING went perfectly.
Initially I looked at 7 venues in the area and am happy we chose Hidden Valley.
At the end I told John the owner we will be back again.

Room Tip: Try to get a room facing the lake
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gerry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHiddenValleyResort, General Manager at Hidden Valley Resort, responded to this review, 16 January 2014
Dear Guest , Thank you for your compliments about our staff and property and be assured we share these comments with our team.
Our staff work hard to make sure customer service is number one and we hope we can welcome you back to Hidden Valley Resort for your future conferences.
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471 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
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English first
Toronto
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 November 2013

Stayed for one night in November 2013. Booked through Priceline "name your own price" so had a standard room with parking lot view. We were in town to visit family, not for the hotel, so it suited us fine.

The resort is located about 10 minutes out of town, which can be a plus or minus depending on the nature of your stay. The look of the resort from the outside is quaint and inviting, as are the common areas. We did not eat on site, but did use the pool two times and it was clean and cozy and the water was warm - can't get any better than that on a cold evening!

It had a nice view of the lake and was directly across from a ski lift, so it would be a good choice for summer and winter. The front desk staff were friendly and helpful and check in/out was quick.

The only thing I would caution is that the noise from slamming room doors and kids running up and down the halls was quite substantial from where we were on the second (main) floor, so if you are going for a romantic getaway, I would try to arrange for a room away from guests with kids, if possible. Since we travelled with kids, it didn't phase us.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scj_2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHiddenValleyResort, General Manager at Hidden Valley Resort, responded to this review, 21 November 2013
Dear Guest thank you for your recent review of Hidden Valley Resort, we appreciate your positive comments about the rooms and pool but apologise for the noise of doors slamming which we are in the process of trying to correct. I share positive and negative comments with our
my staff so we are always making guest satisfaction our priority.

I hope you and your family will return to Hidden Valley Resort maybe in the warm summer months when our restaurant patio and beachfront are open and spectacular views on Pen Lake
can be enjoyed .
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Toronto
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2013

Clean rooms, mattress was a bit uncomfortable. Whirlpool is just a tub with 4 jets nothing special, but does the job (not all rooms come with it). Shower head was a bit too water saving (low pressure). Soaps, shampoos etc smelled really good and was of a higher quality. Stains on sofa was a bit of a turn off. Could hear neighbors door slam, when they entered and left their rooms. Restaurant was an excellent experience on the other hand, great service and we ordered the pizza, was excellent!

Room Tip: Not fantastic for their jacoozie / whirlpool choices, do not pick based on this.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ari T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHiddenValleyResort, General Manager at Hidden Valley Resort, responded to this review, 29 October 2013
Dear valued guest . Thank you for taking the time to review Hidden Valley resort on trip advisor.
I was concerned that you found stains on the sofa and your bed uncomfortable for this I apologize and please know I have addressed these complaints with housekeeping staff so this is not an issue in the future.

I am sorry that you were disturbed with door slamming during your stay and I endeavour to find a solution so my guests do not have to endure this while they stay at Hidden Valley Resort and upon investigation find that only one or two doors in your vicinity were doing this and are now fixed .
Very glad that you enjoyed our pizza in The Birches Bistro.
I welcome you back to Hidden Valley Resort very soon
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Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 October 2013 via mobile

The service was friendly and warm, our waitress at the restaurant had quite the sense of humor. The rooms were clean, there was a pool, and there was a woodsy feel everywhere. A tip, you have to reserve a seat at the restaurant or they won't take you.

Stayed October 2013, travelled with friends
Helpful?
1 Thank ComedyJules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHiddenValleyResort, General Manager at Hidden Valley Resort, responded to this review, 29 October 2013
Dear valued guest, Thank you for taking the time to review Hidden Valley Resort on trip advisor,
I am so glad that your stay here was all you expected both in the resort and also The Birches Bistro where as you mentioned it is always a good idea to make a reservation but not mandatory.

Please let us welcome you back to Hidden Valley resort very soon.
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Kitchener, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2013 via mobile

My girlfriend and I stayed 2 nights in a beautiful room with whirlpool bathtub, king size bed, and fireplace. We loved the fireplace and the view of the lake was amazing with all the snow. Our room was warm and clean and all off the staff were friendly.

FYI you can only burn those composite fire logs you buy in the store. They provide them for you at the front desk.

Oh yea, most importantly the bed was supportive, soft and comfortable and we had a great sleep!

Stayed March 2013, travelled as a couple
Helpful?
1 Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHiddenValleyResort, General Manager at Hidden Valley Resort, responded to this review, 29 October 2013
Dear valued guest , Thank you for reviewing Hidden Valley Resort on Trip Advisor , knowing you enjoyed the resort during the winter season enables other guests to decide on where they will stay when visiting the town of Huntsville.

All the staff at Hidden Valley Resort look forward to welcoming you back very soon.
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Mississauga, Ontario
Level 6 Contributor
133 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 6 October 2013

The staff were very pleasant and accommodating. The room was large and clean with an excellent view of the lake. Restaurant was reasonably priced and servers were good. Pool was well maintained. A great stay!

Room Tip: Rooms on the lake side have a better view.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Senior F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHiddenValleyResort, General Manager at Hidden Valley Resort, responded to this review, 29 October 2013
Dear valued guest Thank you for taking the time to review Hidden Valley Resort.
I am pleased that your enjoyed a relaxing and enjoyable stay which always helps other people to decide where to stay when in Huntsville.
The staff at Hidden Valley look forward to welcoming you back very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississauga, Canada
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 October 2013

We stayed two nights for the colour change..Oct. 2-4, 2013. Wanted another resort, but it was closed! Went next door to Hidden Valley. Counter staffer, John, was pleasant & very helpful. Let us see a couple of rooms before deciding what we wanted. Gently asked if we were seniors.:-) and gave us that discount. Queen bed double room so we each had a big bed..sooo cosy and comfortable. Big, soft duvets.Four pillows for each bed! View was amazing onto a lake with leaves changing. We had the pool & sauna to ourselves at dinnertime one night. Ate at the Birches restaurant, and sat in a quiet corner of the bar as there was a busload of "leaf peepers" in the main room. Kristie in the bar was efficient, and the burgers & fries were hot. We had a lovely mini-holiday, and definitely would go there again.

Room Tip: If you aren't sure, ask to see the room before settling in. Don't be shy to ask for a change...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MississaugaMissus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMHiddenValleyResort, General Manager at Hidden Valley Resort, responded to this review, 29 October 2013
Dear valued guest, Thank you for taking the time to write a review on Trip Advisor and I am delighted to share your review with our dedicated staff who work hard to provide our guests with
superior service throughout their stay at Hidden Valley .
We look forward to welcoming you back very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hidden Valley Resort

Property: Hidden Valley Resort
Address: 1755 Valley Rd, Huntsville, Ontario P1H 1Z8, Canada
Phone Number:
Region: Canada > Ontario > Muskoka District > Huntsville
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Huntsville
#2 On the Beach Hotel in Huntsville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hidden Valley Resort 3*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Hotels.com, TripOnline SA, HotelQuickly, Cancelon and Evoline ltd so you can book your Hidden Valley Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hidden Valley Hotel Huntsville
Hv Hidden Valley Hotel
Hv Hidden Valley Huntsville
Hidden Valley Resort Huntsville, Ontario, Canada

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