I stay at this hotel quite regularly due to my work at the local hospital (the hotel is the recommended hotel by the hospital). When I checked in I was given a discount card for local restaurants by the clerk (Jeanie). When I presented the card at the restaurant (Crabby Joe's) when paying my bill, I was told that they don't accept the card (for a modest $5.00 discount). As per the instructions on the card, I asked that the restaurant to call the hotel for confirmation. When the restaurant called, Jeanie told them that she didn't know anything about the card, thus I didn't receive the discount. When I returned to the hotel and pointed out that the restaurant (and discount) is listed on the sign on the front counter, Jeanie said oh, I didn't know about that . Very dismissive, very unprofessional and very frustrating. Staff should know the bare minimum in terms of promotions they offer. I tried to leave the same feedback on the Comfort Inn customer service website and it continually errors out with the date format (that is selected from a drop down menu) being incorrect.
- Official Description (provided by the hotel):
- The Huntsville Comfort Inn is conveniently located minutes from downtown Huntsville and 45 minutes from Algonquin Park. We offer FREE continental breakfast including hot Items, FREE Highspeed Wireless Internet, 37" LCD Flat screen TVs in all rooms, ground floor rooms with patio doors and fridges and microwaves. Check out our BBQ/pcnic area where you can sit and relax. Conveniently located close to hiking and snowmobile trails and to the ski hill and waterways. Ask about our Choice Privilege program where you can earn free nights and other rewards. Our Friendly and Experienced staff are ready to serve you! ... more less
- Reservation Options:
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- Also Known As:
- Huntsville Comfort Inn
- Comfort Inn Huntsville Ontario, Canada