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“Family Vacation 4th Year back!”
Review of Deerhurst Resort

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Deerhurst Resort
Ranked #3 of 18 Hotels in Huntsville
Reviewed 13 August 2014

We finally got settled into our proper accommodations thanks to Marissa, a wonderful manager who truly cares about her guests. Our two bedroom condo was very nice with stainless steel appliances and well decorated. It overlooked the sixteenth hole of the well manicured/lush golf course. We spent many evenings enjoying the night sky from our private third floor deck that was added last year. The beach was welcoming as the weather was very warm and humid. A very special spot for children to enjoy their summer vacation! We once again enjoyed the show "Decades". What a great cast! Our family went to Steamers restaurant for dinner. This was the best dining experience ever. The staff was very engaging and the food was outstanding! I highly recommend it. We were 7km from downtown Huntsville which is a terrific place to shop and explore. This certainly is a beautiful spot in Muskoka to make some lasting memories with your family!

Room Tip: This is the first year that Skyline Hotels/Resorts has stopped with daily housekeeping. They are awa...
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  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank 99Emma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this reviewResponded 15 August 2014

Thank you for the glowing review. We are glad to read that you were impressed and enjoyed your experience at our Lakeside Resort! We appreciate you taking time to post a detailed review and will pass your feedback along to our team - especially Marisa. We look forward to your return so you may relax and enjoy your leisure time and explore everything our resort and Muskoka has to offer!

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2,251 - 2,257 of 3,304 reviews

Reviewed 13 August 2014 via mobile

Our 4pm check in was a line up of 50+ people. One manager on duty was pleasant enough to break through the line for advanced check-ins. However, my payment information did not match the same records as the e-mail confirmations I received. Yet they matched up 100% at check-out. We were left with two keycards but no map to show where or what our "building" number was. Also, I had to call the front desk a few times to get the proper wifi connection. The wifi was only 2 of 5 bars. Then we went to get towels for the pool, the "activities desk" had to assign us towel key cards, because the front desk never did upon our check-in. Plus, we never got our "resort" package. The condominiums have non-controllable/automated air conditioning, which was either too little or too much. The laundry machines worked fine, washing machine was too noisy. And the kitchen sink is nearly right beside fridge. The rooms are very spacious though. The good part, the staff are awesome and helpful. Lots of fun activities around the resort. Just wish the condos were connected to or closer to the main building. For the price we paid, the condos and check-in should have been more up to professional and more comfortable standards.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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3  Thank Jonathan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this reviewResponded 15 August 2014

Thank you for choosing Deerhurst Resort for your summer. We are glad that you were impressed with our hospitality and appreciate you sharing your experience with others. We apologize for the service inconsistencies at check in. I assure you this is indeed an exception and not in keeping with the normal servicing we are able to provide. We hope your travels bring you back to Muskoka soon!

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Reviewed 12 August 2014

We booked their "Summer Your Way" package. When we arrived we had to wait in line 25 minutes just to check in. (To be fair, they did give us a couple complimentary drinks. Thanks Meredith!) We received a $100 resort credit which we used up completely on our first meal, - a buffet! Our room was nice enough with a great bed. Too bad the noisy air conditioner kept us up all night. The food here is quite expensive. This leads to people trying to save money by cooking their own food in their rooms. (Rooms have no kitchens.) This leads to fire alarms! (Which happened during our stay!) That being said, the beach is nice. The canoe, kayak and stan-up paddle boards are fun. I just expected more from a place that hosted the G8.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank MJO_1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this reviewResponded 15 August 2014

Thank you for choosing to spend your summer vacation with us. As you note, our Summer Your Way package with accommodation plus a $100 resort credit is a great value and will allow our guests to take advantage of all our great offerings.

Please accept our sincerest apologies that you were disturbed by the air conditioner and another guest in such a manner as you describe. As the vast majority of our rooms have cooking facilities; we do recommend guests who wish to cook in the privacy of their rooms, reserve these types of accommodation for the safety and comfort of all our guests.

So glad you enjoyed the Waterfront Activities which also include Canada’s largest inflatable water park and more! We do hope that we will have another chance to welcome you to our Lakeside Retreat.

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Reviewed 11 August 2014

The resort is somewhat dated, there seems to be work to upgrade. The service was great. It was also great that the restaurant menu was available for take out. And delightful that they would deliver it to our room.

We felt somewhat restricted as to where we could go on the grounds with our dog. Although dog friendly, there were very few places we could walk.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
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Thank Ken G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this reviewResponded 15 August 2014

Thank you for posting a review. I am sorry to read that you felt restricted with areas to explore with your dog. We request that dogs are within designated areas of the resort, which include the main building and grounds, along with our extensive trail system on property. We do restrict pets on the beach and waterfront for the enjoyment, comfort and safety of all of our guests.

Also want you to know that each year we invest a considerable amount in capital property improvements, some of this investment is obvious to our guests, while others are not. Our priority the past year was to ensure over 300 guestrooms/condo’s received a partial or full renovation. We are currently in the process of mapping out a renovation plan for the remaining condos that we manage on behalf of private individual owners and are confident further renovations will be completed soon. In addition to improving our guestroom product, many amenities and services have been introduced around the property to meet our guest’s expectations. We are hopeful you will return so you can see and experience these changes first hand.

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Reviewed 11 August 2014

great service and advice from front desk..
place was clean and we sved mony as the rate went down closer to our stay .just called them and they reduced our rate.
only concern was there were never towels avalible at the lake front where we were to get them .other then that great time !!!

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  • Stayed: August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Ash K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this reviewResponded 15 August 2014

So glad you had a great weekend away! Thank you for posting a review and the compliments on service. Please accept our apologies for the towel issues you experienced; which have since been rectified. We do our best to set our prices to remain competitive and offer value added packages and specials throughout the year to cater to all. Please note, rates do fluctuate based on demand and are subject to availability at time of reservation. Again, we appreciate the time you have taken to share you feedback and look forward to welcoming you back in the future.

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Reviewed 11 August 2014

stayed at deerhurst four days in aug/14 our 5 year old loved it. he say he wants to move here.we stayed at building one Lakeside Rooms . close to the beach, outdoor heated pool, and activity center, have a nice little restaurant and bar at the outdoor swimming pool , which we found very convenient.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
Thank Mario D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this reviewResponded 15 August 2014

Glad you had the opportunity to stay in one of our renovated Lakeside Rooms located in the Bayshore building. These rooms are very popular and conveniently located close to the beach/waterfront and ideal for families who want to be right where the action is! We agree, our Pool Deck Patio & Grill is a great place to relax and refuel before going back out to enjoy the lake and many waterfront activities.

We hope that you will return for another mini vacation - summer is not over yet!

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Reviewed 10 August 2014

We're staying at the main building weekend of Aug 9 & 10. Rooms are fairly typical of a hotel. Great property. Horse carriage ride cancelled poor horse is ill. Beach is busy & disappointing. The Decades show is amazing & well worth the $. It was 2 hours of great talent. Highly recommend it. Bring your gold Visa card. Not a cheap place

Stayed: August 2014, travelled with friends
Thank Figen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teamdeerhurst, Guest Relations Manager at Deerhurst Resort, responded to this reviewResponded 15 August 2014

Thank you for posting a review and the compliments on your accommodation & our Live Decades Show. Sorry to read that you were unable to partake in the carriage ride during your recent visit. We hope that you will be able to return soon to enjoy the sights from the comfort of the Horse drawn carriage ride.

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Additional Information about Deerhurst Resort

Address: 1235 Deerhurst Dr, Huntsville, Ontario P1H 2E8, Canada
Phone Number:
Region: Canada > Ontario > Muskoka District > Huntsville
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Huntsville
#1 On the Beach Hotel in Huntsville
Price Range: £119 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Deerhurst Resort 3.5*
Number of rooms: 330
Official Description (provided by the hotel):
Embracing Peninsula Lake near Huntsville, Deerhurst Resort is your year-round retreat to Ontario’s famous “Cottage Country” lifestyle in Muskoka and has been welcoming vacationing families and couples, as well as meetings and conference guests since 1896. Known for its excellent golf – including Deerhurst Highlands which ranked in the top 50 best you can play in 2016 by Canadian Golf Magazine, fresh, locally sourced cuisine highlighted throughout the four onsite restaurants, and live entertainment throughout the year, Deerhurst resort has everything you need for your ultimate Muskoka getaway. Offering the most activities of any resort in Ontario year-round including canoeing, stand-up paddle boarding, skiing and wakeboard lessons in the summer, snowshoeing, cross-country skiing and skating in the winter, amazing hiking trails to see breathtaking fall colours and so much more, plus Deerhurst is your gateway to Algonquin Park, just 30 minutes away. ... more   less 
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Also Known As:
Deerhurst Hotel Huntsville
Deerhurst Inn Ontario
Deerhurst Ontario
Deerhurst Resort Huntsville, Ontario, Canada

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