My experience was horrible. Didn't even get into my room. Key did not work. After very uncomfortable check in experience with surly, glowering attitude, no assistance with doors, I just decided to take the hint and cancel transaction. I was given only partial refund, got charged 61.00 for nothing. Asked for that charge to be reversed. A week later, my visa had a 61.00 charge, instead of credit. Visa straightened it out for me.
Please don't give this hotel your business. I have never felt so uncomfortable at check in. I would ( and did) pay just to not have to stay there.