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“quick night”
Review of Super 8 Huntsville

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Super 8 Huntsville
Ranked #18 of 18 Hotels in Huntsville
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231 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
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English first
Huntsville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 July 2014

The hotel is poorly constructed. We had a half foot step up into our room. There was a mysterious large stain on the carpet in the room. There were no pictures on the wall. The hair dryer in the bathroom was broken but the plug would not fit another regular hair dryer cord. With the only mirror in the bathroom, I had to do my hair blindly in the sleeping area.

We had called two days early to ask if it was alright to arrive an hour early so we could get ready for the wedding we were in town for. We were told that wouldn't be a problem. When we arrived the staff were very rude and told us that wasn't possible, that we should have called ahead if we wanted to do something like that (we had) and then very begrudgingly found us a room.

Between the poor construction and the unfriendly staff, we would find somewhere else to stay the next time we're in the Huntsville area.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank Sarah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super_8_Huntsville, General Manager at Super 8 Huntsville, responded to this review, 7 July 2014
Thank you for posting your review.
It is unfortunate that your experience was less than satisfactory
Please be assured that all of the issues you've raised have been addressed, and
that appropriate action has been taken.

Sincerely,
Diana P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 June 2014

OK so spending $200+/-for two nights.. First found 6 or more various sized bedbugs squished on the pillows and sheets.No coffee maker or coffee supplies according to staff since they offer continental breakfast.. So no drinking coffee after 10 am...I was hoping for a coffee at 5pm..no remote control in the room asked front desk who promised, had to go back to front desk to get a non working remote.the replacement worked except for turning on and off
TV.our first room was wrong was two queen size beds and a door with no lock (deadbolt key)keycard only.was told room was down the hall. Room actually was on second floor..Got correct new room with all issues.staff attitude was awful.. You are not the only hotel in town. But we already prepaid..not sure I can recommend this hotel or chain anymore. Continental breakfast is toast/bagel coffee and 3-4 types of cereal..(the coffee I can have in my room.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Murray M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super_8_Huntsville, General Manager at Super 8 Huntsville, responded to this review, 7 July 2014
Thank you verumuch for sharing this serious matter to our attention.I want you to know that the comments and suggestions we receive have taken seriously and alrerady been looked after.

In this regard, I have discussed the matters you raised with my staff,

Every effort is made by the hotel staff to provide exceptional, friendly and courteous service, so when a breakdown has occurred, such as yours, we are very concerned. This matter was reviewed with the staff in order to prevent recurrence.

I sincerely apologize for any inconveniences you may have experienced while a guest at our hotel

Sincerly,
Diana P.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Super 8 Huntsville

Property: Super 8 Huntsville
Address: 225 Main St W, Huntsville, Ontario P1H 1Y1, Canada (Formerly Huntsville Travelodge)
Phone Number:
Region: Canada > Ontario > Muskoka District > Huntsville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #18 of 18 Hotels in Huntsville
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Huntsville 2*
Number of rooms: 37
Official Description (provided by the hotel):
Pull into our Super 8 Huntsville hotel in the heart of Ontario’s cottage country for a perfect start to your Muskoka trip. Two hours north of Toronto, close to Highway 60 and just thirty minutes from Lake of Bays, our pet-friendly hotel in Huntsville is surrounded by Muskoka’s famous lakes. Our 100% non-smoking hotel offers free Wi-Fi Internet, free cable TV and a microwave,refrigerator and coffee in every room. You’ll start the day off right with a free daily paper and our free Superstart breakfast bonanza.Only five minutes from downtown, our Huntsville hotel is also convenient to the area’s best entertainment, swimming, fishing, shopping and parks. In autumn, enjoy the bright fall colors and in winter,access from snowmobiling,Hidenvally skiing or even dogsledding in Algonquin Provincial Park and Aerrowhead pronincial park. ... more   less 
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Also Known As:
Huntsville Travelodge Hotel Huntsville
Travel Lodge Huntsville
Travelodge Huntsville
Huntsville Travel Lodge
Super 8 Huntsville Ontario, Canada

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