This was my third experience at TheSmoke and it did not disappoint. The service and food were excellent. We called for a reservation for 11 people on short notice and they were able to fit us in for an early dinner tonight. Lucky because the place was packed when we left.
I had the feature half rack of ribs and wings with two sides. I like to get my smoked meats dry so I can try different combinations of their sauces. The menu of sauces is colour coded to correspond with the lids on the containers at the table so you can't go wrong. Clever!
The only thing I would change is the mandatory gratuity on large groups. I really resent that. I understand that when it is a crowd of teenagers chipping in their cash that the server might get shorted on the gratuity. That needs to be dealt with. When the server's opening remark is that there is a 15% gratuity automatically, that doesn't sit well with me. Basically the customer is being told "You will pay extra for your meal regardless of how good the service is, because there are so many of you".
Well the service was good, not great and our food for the group came out over a span of about 10 minutes. We could see the server impatiently tapping her fingers as she waited for the kitchen staff to get things right. So no blame on her for that problem. She would no doubt have received as much or more of a gratuity but because of the policy, she got what she got.
Definitely worth a stop in if you like that style of food.
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