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Reviews (110)
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All reviewsbagelstim horton's across the streetroom was cleanfree wifiinexpensive roomamazing restaurantnice guycontinental breakfastfridge and microwavecable tvcomfortable stayking roomlow pricevisiting familystayed two nightsin townthis past weekend
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Reviewed 30 August 2011

This was by far and worst Motel Ive ever been in.. I've been in many motels and hotels all weekends for over 20 year including the USA. and mostly NOT name brand places because of price.. However this was the worst by far! Black Maggots in the toilet after flushing, pubic hair all over 4 of the beds we had in 2 rooms between pillows, sheets, floor... also, looks like the rooms had OLD dirt in them. wall paper peeling, most lights didn['t have bubs or didn't work, TV didn't work... we thought it was a joke at first? it wasn't...

  • Stayed: August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank madmanswayze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hojo_Owner-30917, Owner at Saxony Motel & Restaurant, responded to this reviewResponded 16 September 2011

This review is NOT true. We donot have any maggots, pubic hair on our beds or dirt in our rooms.Saxony motel is one of the cleanest motel in Chatham, ontario.Our sheets come pre-washed & pre-ironed by the linen company.Our housekeepers work very honestly in the rooms & then the rooms are inspected by the manager.We work very hard everyday in & around this property to make sure this is a cleanest & comfortable place to stay for our guests.We are always trying to offer more to our guests for their money therefore we have started offering FREE Continental Breakfast to our guests.Last week, the health inspector came by to see our place & he found our rooms to be very clean. I wish Trip Advisor have some personnel to come & see our property & then people can have honest & clear view of our property.

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Reviewed 18 July 2011

My husband booked here because the Comfort Inn and others were all full,and we had a family wake and funeral to attend. We stayed in Room 11(eleven). The ad said"recently renovated" so we thought this would be ok. It looked old but clean. I noticed a chemical odor when we entered; I should have checked the bed then; but didn't. Bedding felt clean when we got in bed. When my husband began to put his socks on in the morning he noticed blood on his big toe and many bugs crawling on his legs and floor. We pulled the covers back to find many, many bugs all over and under the pillows we'd slept on ! Plus there were blood spots all over the sheets. We were both shocked and disgusted ! After changing quickly into our funeral clothes my husband went to the office to complain and I looked in the phone book for the Health Unit #. Note* there were bugs in the drawers and phone books. He told the man at the office about the bugs and asked him to come to our room to see them. The man said that he believed my husband but he wouldn't come to our room. My husband said that we shouldn't have to pay for a room like this but received no response. We left quickly and will never return to that motel.

Room Tip: You don't want to stay here; waking up to find bugs and blood spots all over in your bed is not pleasant !
  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank SusanJ49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hojo_Owner-30917, Owner at Saxony Motel & Restaurant, responded to this reviewResponded 2 September 2011

I would like to take this opportunity to apologize for your experience as a guest of our motel.We took your complaint very seriously & have thrown out the old furniture & old matterresses not only in the room you stayed in but in several other rooms as well & replaced it with the new furniture & new decor This review does not justify the effort & the initiative, we have taken to make the reforms& to imply them not only in words but in action.We have a professional pesticide company servicing this property.We hope that you will give us the opportunity to regain your trust in us & we look forward to having you as our guest in the future.

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Reviewed 24 December 2017
Google Translation

  • Stayed: November 2017, travelled on business
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2017
Google Translation

Stayed: August 2017, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2017 via mobile
Google Translation

Stayed: July 2016, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suman K, Owner at Saxony Motel & Restaurant, responded to this reviewResponded 17 March 2017

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