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“would go back” 4 of 5 bubbles
Review of Saxony Motel & Restaurant

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Saxony Motel & Restaurant
Ranked #5 of 10 Hotels in Chatham
Certificate of Excellence
MITCHELL
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“would go back”
4 of 5 bubbles Reviewed 18 July 2012

Stayed there on a sunday night. We had a nice room, great price, interenet didn't work and the gentleman at the front desk was able to fix. The only thing that they need to do is upgrade the TV. Great value for the price. We will be back...

Room Tip: We were in room 9...
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Stayed July 2012, travelled with family
Helpful?
Thank JANET B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajan K, Owner at Saxony Motel & Restaurant, responded to this review, 25 July 2012
Thanks for writing this review and sharing your honest views & thoughts with us. These reviews encourages us to even do more & better & for that I have to thank all the guests who have stayed with us..In regards to the newer televisions, we cannot afford it at this moment, may be in the very near future.(We are still dealing with the interior as well as the exterior of the building). But , I will ask all of our guests to be patient & please donot give up. We will definitely achieve our goal of making this property one of the best in Chatham, in time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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91 reviews from our community

Traveller rating
    31
    35
    13
    6
    6
See reviews for
27
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18
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Leamington, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 July 2012

I stayed in this motel for one night, everything was upgraded new carpet, new bed, new tile and had free wi-fi. over all had a great experience. The gentleman working the front desk was great, and did a good job keeping the place neat and tidy. I would defiantly go back if in the area again.Thank-you Saxony for a great night.

Room Tip: We stayed in room 14, and it was newly renovated.
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  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Trevor1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajan K, Owner at Saxony Motel & Restaurant, responded to this review, 25 July 2012
Thanks for writing this review,it means a lot to us.We have managed to change everything in most of the rooms but we are not done yet. Please keep sending your kind thoughts & we will try to make this place ,one of the best in Chatham.We look forward to serving you in the future.
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Mississauga, Canada
1 review
3 of 5 bubbles Reviewed 19 June 2012

So I was staying at this hotel while attending a conference in the area. As a graduate student, the price is great. The inside of the hotel is VERY clean and the spacious. You can see that it has been newly renovated. I'm felt very comfortable in my room. However, you are surrounded with fellow guests who can make your stay uncomfortable. My neighbour to the right continued to talk to himself and me (in drunken slurs) anytime I was outside. I think it would be a good idea for the hotel to organize/plan the room better. I was sharing the room with a fellow conference attendee and felt safe enough because I wasn't alone, but I would not have felt so had I been travelling by myself as I often do. I think the hotel should better organize new guest and guest that have made the hotel their 'home'. The outside of the hotel was not pleasing to the eye, but this did not bother me.
What did bother me was that there was NO form of business centre. I needed to print some work and was told that the nearest place to do that was approx. 30mins away. So then I asked the hotel management if I could print from their printer. They said yes at .25 cents per page plus tax. I was shocked and they decided to forfeit the request of tax. So I had to pay $5 for 20 pages which I find pretty steep considering everyother hotel I have ever been too has this service for FREE and the price was steep and not in line with my experiences before...but I usually stay in hotels...

  • Stayed June 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Gradlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajan K, Owner at Saxony Motel & Restaurant, responded to this review, 20 June 2012
Thank you for taking the time to write & I am very pleased that you loved the room you stayed in. First , let me apologise for the inconvenience you experienced as a guest of our hotel.Second, I wouldlike to address the concerns that you expressed.
We are in the process of putting new metal doors with a peep hole, new windows & a strong dead bolt in all of our rooms. Our contractor has ordered new doors already but it takes time to have them delivered & installed.So,please be patient & bear with us.
We offer our guests free breakfast, free internet, free parking etc but I do know some franchises that charge you even for all the above. Furthermore, we are unable to offer any more free services at this time because our room rates are quite low in comparison to the hospitality industry norm in Canada.
I would have appreciated even more if you had expressed your concerns while you were here & we could have taken steps to rectify the situation because we like our guests to feel safe & at home.Please allow us the opportunity to serve you again in the future at our hotel.
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Hamilton
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 15 June 2012

We travelled to Chatham on business and as we were not spending a lot of time at the hotel, wanted a good price, convenience, cleanliness and comfort.
The owners have been updating the hotel since they bought it a couple of years ago. While the carpet was obviously worn, and the exterior of the hotel tired, the room itself was spotless, spacious and the bed new and comfortable. I wish they had a coffee maker in the room, but I guess with Tim Horton's across the way they didn't feel that a coffee maker was necessary. At just over $60.00, this room was a jewel.

Room Tip: We stayed in room 14, a king sized bed near the end of the complex. Quiet and not too much traffic...
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  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank filickar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajan K, Owner at Saxony Motel & Restaurant, responded to this review, 18 June 2012
Thanks for taking the time to write this review.I am very pleased to know that you liked the room you stayed in. We are installing brand new carpet in every room but this time we did not have enough time to change it. We are also in the process of renovating the exterior of our building too & that includes painting ,new metal doors & new windows as well.Our contractor is taking longer than anticipated. In regards to the coffee makers, we have not taken any decision yet , may be in the future.I just hope that you will visit us soon again & give us another opportunity to serve you better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 9 May 2012

Must say that I was concerned when I drove up to this motel. The motel looks like something from the 60's which is likely true. Peeling paint, doors to the rooms faded, tiny office at the front. The room however was a pleasant surprise. I had a king bed which was quite comfortable and a sofa bed. The other furniture was decent. Breakfast was included but was really not much.

  • Stayed May 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank dscottinto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rajan K, Owner at Saxony Motel & Restaurant, responded to this review, 12 May 2012
We appreciate that you have submitted your review .I am very pleased to hear that you enjoyed the room you stayed in. We are new owners and we are working very hard to make this property one of the best in Chatham.We are stil undergoing renovations and we have a big project already planned which includes the doors ( The doors have been sanded to put a fresh coat of paint in the summer) and the whole property to be painted in beautiful warm colours. We have been waiting for nice warm weather to paint our doors and the rest of our property. So, please bear with us, we are planning to make it beautiful inside and out in the near future. In our staff meeting last week ,we are thinking to upgrade our breakfast too. I just hope that you will give us another oppurtunity to serve you better next time.We are an independent hotel and our breakfast already includes waffles, cereal ,muffins, coffee, tea , hot chocolate, oatmeal, toast, bagel, fruit etc. but we are planning to make improvements!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodbridge, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 October 2011

I didn't really want to stay here because of the other reviews I had read. When i checked in i saw that they were going through renos. So i asked if they had any renovated rooms for my son and I. We stayed in a nice, comfortable bed. The rooms had nice decor, and everything was clean. We enjoyed the breakfast and the people were relatively nice. Would stay again.

Room Tip: Ask for the completely renovated rooms.
See more room tips
  • Stayed October 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Jonathan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hojo_Owner-30917, Owner at Saxony Motel & Restaurant, responded to this review, 15 October 2011
Thank you for your positive review about your stay with us & taking the time to express & share your views with us.We are so glad to learn that you enjoyed your stay & the breakfast. Thankyou once again & we look forward to have you as a guest at our motel in the very near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chatham, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 October 2011

I stay here every time I come to Chatham, Ontario. The new owners are the greatest!!! Always friendly and very accomodating. I've been staying here for well over 4 years now and the new owners have really spruced up the place this year with new furnature, TV's, carpets, free internet and a free breakfast. Their rates are no doubt the best in town for what you receive. If your looking for a clean and reasonably priced place to stay in Chatham, Ontario, this is the place without a doubt!!

Willy
Chief Pilot RM Auctions Inc.

  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Willy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Saxony Motel & Restaurant

Property: Saxony Motel & Restaurant
Address: 521 Grand Ave E, Chatham, Chatham-Kent, Ontario N7L 3Z2, Canada
Region: Canada > Ontario > Chatham-Kent > Chatham
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #5 of 10 Hotels in Chatham
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Saxony Motel & Restaurant 2.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Saxony Motel & Restaurant Chatham, Ontario

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