I have never given a poor review until now. I have stayed at this hotel before with no complaints but this time the breakfast room was chaotic. No tables, no chairs, no food, too many kids unsupervised! Too many adults unsupervised!! I realize it was a long week-end but you pay for this service and the hotel should have been more prepared eg folding chairs, tables, putting large groups in a separate area. I am sure this happens a lot on week-ends or when hockey, baseball teams are in town. I observed one older couple looking for a place to sit. Next I saw them checking out, probably going to Tim Horton's. It was terrible but I do give kudos to the breakfast staff who had to fight their way through the mayhem. You basically have to go to breakfast as soon as they open, eat in your room or tag along with a big crowd and bully your way to chairs and tables!!! Good Luck.
- Official Description (provided by the hotel):
- Stay Smart at the Holiday Inn Express & Suites, Brockville's newest hotel. We feature 80 guest rooms with a wide variety of suites. Each room is equipped with 42" televisions, iron/board, coffee maker, hair dryer, high-speed internet and free local calls. Our suites also include a kitchenette with mini fridge and microwave, as well as a sitting area with a pullout sofa. Hotel amenities include business centre, indoor pool with hot tub, fitness room and guest laundry room. Remember to start your day off right with our complimentary deluxe continental breakfast. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Brockville