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Sword Motor Inn
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Reviews (193)
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All reviewsroom was cleanindoor poolsmall towncontinental breakfaststay there againboiled eggswaffle makerhigher pricemini fridge and microwavebad coffeemain buildingworking hardlittle thingsmotorcycle triplong weekendclerksauna
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106 - 111 of 193 reviews
Reviewed 1 July 2014

From Best Western website Features & Amenities include a Fitness Center ------NO ,Pool-----------------NO, Hot Tub--------------NO
This hotel is Not up to standard, I booked thru Best Western and got a higher price than my brother who booked online through discounter.
The room was dingy, and smelled like smoke, the grass was not cut, If the pool is under reno then change the website. I booked there so my kids could swim, Breakfast was not as good as most free breakfasts. Overall Very Disappointed, TV signal is bad,

  • Stayed: June 2014, travelled with family
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3  Thank MarkfromMaple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunil P, Front Office Manager at Sword Motor Inn, responded to this reviewResponded 8 July 2014

We are very sorry that you where not happy with your stay. We do apologize for the inconvenience of our pool facilities being down, there was information on this in our web sight. We would be more than pleased to offer you 10% off your next stay with us.

Thank You
Tamekio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

This hotel advertised services, specifically a Restaurant, a pub, a pool and a hot-tub. When we arrived none were available and we were not advised of this ahead of time nor could we get a refund of our advance payment as we had exceeded the cut-off time.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank James J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

Booked the hotel for a family gathering. Not upon check-in as we were early; but when we arrived later in the day with the family, including children, we found out there was NO restaurant, NO pub, NO pool, NO hot tub.
We had based our entire trip to this area for a family gathering which we had to move to another location because when we booked, and when we actually checked-in, they did not tell us that the services were not available.
The worst part is that we paid FULL PRICE for this hotel without being notified on-line or by phone when we spoke to the hotel that the services were not available.
When I complained I was told that my reservation was not refundable unless it had been cancelled at least 48 hours in advance ..... what a crock....
This hotel is NOT/NOT recommended

Room Tip: Just do not go there.
  • Stayed: June 2014, travelled with family
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1  Thank James J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2014

Very impressed with the Hotel. Room was upgraded and very clean. Very nice stay, quiet area. Good breakfast options. Well maintain premises. Friendly staff. Hotel was undergoing renovations so many of the facilities were closed but still a very pleasant stay.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Best Western
1  Thank Christine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

We stayed at the BW Bancroft several times. Although we found it was far better in the past, we still like it. The restaurant has definitely gone downhill. Go to Dave's Place on Madawaska or Mirrors Café in Paudash Lake area for meals.
The rooms are nice, the suites are big. Our favourite feature is the indoor swimming pool.

Room Tip: Don't plan your meals here. Try Mirrors Café for Saturday night prime rib $18. And Dave's Place on Madawaska Road offers great diner meals and excellent prices.
  • Stayed: July 2013, travelled with family
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Thank Sandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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