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Best Western Plus Emerald Isle Hotel
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Reviews (419)
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All reviewssmitty's restaurantrestaurant next doorattached restaurantclose to the airportvictoria airportwithin walking distanceconvenient locationthe main streetroom was largefront desk staffhotel guestsexcellent hotelbeds were very comfortablequeen bedwould stay here againbutchart gardenscoffee machine
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410 - 415 of 419 reviews
Reviewed 6 May 2010

As a concert promoter, we can stay at dozens of hotels every month. They range from road side to downtown, budget to elite. The Emerald Isle is one of those you see but you never really get the chance to "drop in" to. I will always make this our stop on the Island when we are there. Right outside the Ferry Terminal, so close to the airport, yet not in the flight path, quiet with having everything you could want. The staff are always friendly and courtious. The rooms are incredibly large for the size of location. Well kept, very clean, presentable to any walk of life that comes through the door. For being who they are, I consider them elite in every class, they don't need to be downtown!

  • Stayed: March 2010, travelled on business
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2  Thank ibsharpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mngr, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded 11 May 2010

Thank you for taking the time to review the Best Western Emerald Isle, with regards to your recent stay at our property. We are so glad you enjoyed Sidney-by-the-Sea as well - it is indeed a warm, charming and unique community.

Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We are also grateful for referrals to your family and friends and will take very good care of all who come through our doors!

If we can be of assistance in the future, don't hesitate to contact us at 250-656-4441
We hope to see you again soon.

Sincerely,

Thaylin Parrish
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2010

Went to Victoria for my wife's 50th. Stayed at the Best Western Carlton Saturday and the Best Western Emerald Sunday in April. Both experiences were wonderful. The Carlton was a suite for 95.00 (American dollars-found the room on Priceline), was clean, quiet, wonderful beds and located near everything downtown. Sunday was a quieter day with hiking on the west coast. We wanted to be close to the ferry for the next morning so went to Sidney for that night. When we told the hostess it was my wife's birthday and what a good time we had at the Carlton she found us a nice quiet room, gave us a little discount and we had a wonderful evening walking the town and hot-tubbing. Both rooms were very clean, quiet and comfortable. We were impressed with the service and the experience in both locations.

  • Stayed: April 2010, travelled as a couple
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2  Thank kratekin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mngr, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded 11 May 2010

Greetings from Sidney-by-the-Sea.

Thank you so much for your review of our Inn.

Our goal is to provide extraordinary guest experiences through our working as a Team here at the Best Western Emerald Isle.
It is comments such as yours that assist us to know we are on the right path in true hospitality.

We look forward to seeing you again soon!

Thaylin Parrish
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2010

I stay in this hotel periodically on business. The hotel features a number of suites as well as standard rooms. I believe all rooms have microwaves and small fridges, as well as some with full kitchens. Staff is always friendly, helpful, and accommodating. The area features a number of nice pubs and restaurants, and the hotel is a short walk from the waterfront.

The fitness center is not worth mentioning, you would be much better off going around the corner to Body Barn which charges $6.00 to drop in.

The hotel is incorrectly listed as being in Victoria BC, but it is actually in Sidney.

  • Stayed: March 2010, travelled on business
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1  Thank Stan_Cooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John S, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded 11 August 2015

Thank you for your business, we look forward to welcoming you back real soon.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2009

This is an exceptionally good hotel and great value. The rooms and very spacious and furnished to a high standard. We really enjoyed our stay.

  • Stayed: June 2009, travelled with family
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2  Thank Travelaholic37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mngr, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded 31 July 2009

Greetings from Sidney-by-the-Sea.

Thank you so much for your review of our Inn.

Our goal is to provide extraordinary guest experiences through our working as a Team here at the Best Western Emerald Isle.
It is comments such as yours that assist us to know we are on the right path in true hospitality.

We look forward to seeing you again soon!

T.Parrish
General Manager
Best Western Emerald Isle Motor Inn
Sidney, BC

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2008

For many, Christmas is a frenzied exhausting time of year and being away from home only compounds this. I recently spent four nights over Christmas at The Emerald Isle and felt it did it's best as a home away from home. It was odour and stain free which is a plus. The furniture and fabrics felt updated and the mattress didn't leave me doubled over in the morning. My only complaint would be the heating unit which was like sleeping next to a beer fridge and the fact that they didn't have maid service on Christmas Day. Surely someone on staff would have enjoyed the overtime working on this holiday. I think a travel voucher or room rate reduction should have been in order as maid service is included in the price. Perhaps next year they'll get it right. All told though, a good experience.

  • Stayed: December 2007, travelled with family
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Thank senorroadtrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John S, General Manager at Best Western Plus Emerald Isle Hotel, responded to this reviewResponded 11 August 2015

What a wonderful way to spend your Christmas, I hope it was fabulous.

See you again soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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