My boyfriend and I went to Carlos Cantina the other night. The experience was so bad that I had to sign up to tripadvisor to share my story. I'll start on a positive and say that the atmosphere is fantastic, and in the times I've eaten there previously, the food was great. When we arrived we were told that there would be a little wait that was "no more than half an hour." We had a server who was unprofessional and sat down at our table and was a very close talker who liked to share about her personal life. After an hour we saw our meals come out of the restaurant to the patio where we were sitting, and even though the our server had double checked with us minutes before to reaffirm what we'd ordered, she proceeded to give the only other couple outside our food. This made no sense, because they had shown up 30 minutes after us and ordered fish tacos (quesidillas and burritos do not look like fish tacos). The server didn't seem to notice her mistake, until she brought us the other table's meal. I said that it wasn't ours, and the other table confirmed that yes, the orders were switched. This was when the chef came into the restaurant, yelled at the server, and offered us the tacos at a discounted price. On the bright side, the other couple said that the food was delicious.
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