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“Convenient Location, Good Food”

Charles Dickens Pub
Ranked #24 of 84 Restaurants in Sidney
Cuisines: American
Restaurant details
Port Alberni, Canada
Level 6 Contributor
133 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
“Convenient Location, Good Food”
Reviewed 12 December 2013

We ate here when we overnighted in Sidney close to the airport for our early morning departure. The location right beside the Travelodge was awesomely convenient. The atmosphere is warm and cozy with a fairly good menu selection, similar to what you'd expect at any pub restaurant. The service was somewhat sluggish and inattentive, especially when it came to clearing dishes away. The food we ordered was quite good and hit the spot. It's a great place for a quick meal or drinks and appies.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank islandgurl2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNCVat, General Manager at Charles Dickens Pub, responded to this review, 17 December 2013
Thank you for your comments. Were glad you enjoyed our food and the atmosphere of the Pub. I apologize if the service was not what you expected. We will take your comments and review them with the staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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85 reviews from our community

Visitor rating
    23
    32
    25
    2
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Vancouver
Level 3 Contributor
11 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Not a bad place for the game”
Reviewed 5 December 2013

I have eaten here a number of times and the food is generally not bad, but there has been a couple times that the food wasn't very good. Service is again average, not going to be left long with an empty beer but not going to always see your waitress stopping by. Nice atmosphere and lots of TVs to be able to watch whatever game you are into.

  • Visited November 2013
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DutchmanJr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNCVat, General Manager at Charles Dickens Pub, responded to this review, 12 December 2013
Thank you for your review. Regrettable you have said you think our Pub service and food has not lived up to your expectations and I apologies for that. We do feel our food quality is made to a very high standard but we will always try to make improvements where we can. As for our service I feel we have a dedicated, professional staff who work hard to provide excellent customer service but I will share your review with them to see if we can improve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level 6 Contributor
626 reviews
367 restaurant reviews
common_n_restaurant_reviews_1bd8 390 helpful votes
“Surprisingly nice cozy atmosphere ”
Reviewed 24 November 2013 via mobile

The Airport trace lodge is next door and offers guests a discount. However, it's actually a step above what I expected with a great pub style menu and cozy setting unlike most noisy oversized places. Recommend

Helpful?
Thank Gemma'smum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNCVat, General Manager at Charles Dickens Pub, responded to this review, 12 December 2013
Thank you for your great review and were so glad we exceeded your expectations. We are very proud of our food, service and staff and hope you will come back and visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Everett, Washington, United States
Level 6 Contributor
193 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“nice place and good food”
Reviewed 26 October 2013

Semi pub/sports bar. Great food and was quiet so you can talk and relax. service was prompt and friendly Good curry and macn cheese. Full bar

Visited October 2013
Helpful?
Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNCVat, General Manager at Charles Dickens Pub, responded to this review, 12 December 2013
Thank you for your review. We are so glad you enjoyed our Pub and the food and we look forward to serving you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sidney, Canada
Level 4 Contributor
45 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“much improved as of late september2013”
Reviewed 28 September 2013

new cook great food excellent well presented reasonably priced....BUT servers slow do the job but with little real interest.......would rate higher for food but service leaves a lot to be improved....half hour to get simple pub food in afternoon during week? if could get it together would rate above average

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank redline41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNCVat, General Manager at Charles Dickens Pub, responded to this review, 12 December 2013
Thank you for your review. I'm pleased you were happy with the quality of our food but obviously I'm sorry to read that you felt you had slow service. I do apologize for that and as I'm not sure of the circumstances I can only offer my assurance's that the staff will be informed of your comments and I will ensure that the staff are coached on our service commitments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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