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“Lovely stay”

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Prestige Harbourfront Resort
Ranked #1 of 8 Hotels in Salmon Arm
Certificate of Excellence
Reviewed 19 August 2014

The rooms were very clean,and the staff were totally helpful and we totally enjoyed the stay. The food is good too. It's closed to walking trails and had a lovely time explore the surrounding of the hotel.

  • Stayed: November 2013, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank ReccaHuang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, General Manager at Prestige Harbourfront Resort, responded to this reviewResponded 28 August 2014

Thank you for making us your choice hotel in Salmon Arm. We appreciate you taking the time to post your review and give us your feedback.

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Reviews (429)
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294 - 300 of 429 reviews

Reviewed 5 August 2014

We didn't stay at the hotel, but we ate at the restaurant. Sat outside whilst there was a concert in the park on a Wednesday night, service and meal for all four of us were excellent. Then walked along wharf. Would recommend and go back, but would save dessert for the ice cream on the wharf, not that their dessert wasn't good, but it would have been a nice end to lovely evening:)

Room Tip: didn't stay in rooms, so cant say much about them, but hotel itself is very clean and very attra...
  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Thank territraveller1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, General Manager at Prestige Harbourfront Resort, responded to this reviewResponded 7 August 2014

Thank you for stopping at the Prestige Harbourfront Resort and joining in for the Wednesday on the Wharf Concert series. We are proud to be a presenting sponsor of the event. Your feedback is helpful for other travelers to learn all of the Shuswap's hidden gems.

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Reviewed 4 August 2014

We enjoyed our stay here! The room was clean and clearly
updated. The bed was comfortable and our view was nice! also close to great waking trails
the surrounding area was gorgeous!

Some minor missing details ---providing more towels an iron and more kitchen tools but overall a very pleasant stay.

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Snowmad4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, General Manager at Prestige Harbourfront Resort, responded to this reviewResponded 7 August 2014

Thank you for taking the time to let other travelers know about your stay in Salmon Arm. I appreciate hearing your feedback. Normally there are irons in each room, we will check to find the room with the missing iron. We look forward to welcoming you back to the Prestige Harbourfront Resort Salmon Arm.

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Reviewed 4 August 2014

We stayed at this hotel for a wedding along with 20 members of our extended family. My sister-in-law along with her daughter and two year old granddaughter discovered that the air conditioning was not working in their room. This was on one of the hottest days of the summer and all of the hotels in Salmon Arm were totally booked due to multiple weddings that weekend. The room was unbearable as it was stifling hot with still air and one little tiny window. We requested that the rooms be comped as it would have been more comfortable to sleep in the parking lot. The manager, Heather, and the assistant manager, Louise, were not available in person. When contacted by phone by staff, Heather, the general manager told us that she could offer us 25% per night for the two nights they were there. We told her that was not enough and that we would compromise and we would like one night free....remember, we have booked a dozen of the rooms for our family members. She said (through front desk staff) that the maintenance man said it was working but just not cool enough. We told her that it did not even go on and we know what NO air and NO sound feels and sounds like. She would not budge even when we said that none of us would ever stay at the hotel again. Heather was willing to lose the business of 20 or more people to save the hotel $100! It was mind boggling. We used to stay at this hotel once or twice a year but never again. I hope the Prestige invests that $100 wisely.

Room Tip: Check the air conditioning in the room before you pay if it is summertime.
  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Kelley V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, General Manager at Prestige Harbourfront Resort, responded to this reviewResponded 7 August 2014

Your satisfaction is very important us and I apologize that your Aunt did not have a restful stay. Since your stay I have spoken with your Aunt in person and situation has been resolved. Thank you for taking the time to reach out to us and provide your feedback.

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Reviewed 3 August 2014

We booked a one night stay directly thru hotel after having an unsatisfactory conversation with an Expedia agent who insisted we take a luxury room with spectacular lake view. The hotel agent, when contacted directly, gave us a ground floor room which was surprising quiet as the hotel appeared to be full, when we enquired about the AAA discount, we were given a seniors discount. The room was large with bar frig, microwave and a picnic basket of dishes,which was a nice touch if we had been staying for several days.
We ate at the bar, same kitchen as restaurant, at staff suggestions as restaurant was full of family diners. Staff were friendly, laid back and accommodating. Unfortunately the food was mediocre at best. Caesar salad had so much garlic and pepper that it was barely edible. Roast beef dip arrived with beef dry and over cooked. The evening chicken special was better with accompanying mashed potatoes and salad. An entirely forgettable experience.
The hotels lake front view is actually of the marsh and bird sanctuary, and as we were there in midsummer and water level was low, it was a long way to the lake. There was a lovely walk around the end of the lake and down the public boardwalk to the boat docks where we enjoyed the sunset.
The pool which has both interior and exterior connected pools was well attended by adults and children and the hotel appeared to be very accommodating to young families.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank foreignaffairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, General Manager at Prestige Harbourfront Resort, responded to this reviewResponded 7 August 2014

We greatly value guest feedback as it is important to improving guest satisfaction, thank you for providing your feedback on your recent stay at our property.

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Reviewed 23 July 2014

My husband and I had our ceremony and reception here. The convention manager and her staff went over and above their job to make everything go so great! The ceremony and reception was beautiful and the food was delicious. The cafe was spectacular and the fresh homemade deserts and savoury pastries were fabulous. My guests were very impressed and so was my husband and I. Hospitality was awesome!!!!!

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Sahra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, General Manager at Prestige Harbourfront Resort, responded to this reviewResponded 7 August 2014

My team will be so pleased to hear your wonderful comments! Thank-you! I will pass on your compliments to Crystal, and our the rest of the team. Congratulations, it was really a pleasure to have you host your wedding at the Prestige Harbourfront Resort.

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Reviewed 22 July 2014

We live in Salmon Arm and our house flooded so we had to stay in a hotel for a night while things were being cleaned up. We had such an excellent experience, the front desk was SO helpful and super pleasant to deal with I really feel like they went over and above to make sure our stay was wonderful. I would totally recommend this hotel to anyone visiting Salmon Arm - its also on the water and has a beautiful view of the sunset while you have dinner on the patio! The rooms were super clean and really modern. I will be for sure staying here again!

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Ashley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather B, General Manager at Prestige Harbourfront Resort, responded to this reviewResponded 7 August 2014

Thank you for your wonderful review. Our team works hard to ensure that every guest has a great stay and it is rewarding to hear that you had a great stay.

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Additional Information about Prestige Harbourfront Resort

Address: 251 Harbourfront Dr NE, Salmon Arm, British Columbia V1E 2W7, Canada
Phone Number:
Region: Canada > British Columbia > Salmon Arm
Amenities:
Spa
Hotel Style:
Ranked #1 of 8 Hotels in Salmon Arm
Price Range: £86 - £178 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Prestige Harbourfront Resort 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Nestled in the heart of Salmon Arm and on the shores of Shuswap Lake, discover The Prestige Harbourfront Resort & Convention Centre where luxurious accommodation is complemented by our superior hospitality. Exquisite guestrooms, designer suites and panoramic views make our full service resort a great getaway destination for the leisure or corporate traveller. Relax at the spa or lounge in the sunshine on our outdoor patio. Explore lush orchards, farmers markets, scenic golf courses and so much more that make Salmon Arm truly unique. ... more   less 
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Also Known As:
Prestige Harbourfront Hotel Salmon Arm

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