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“Everything but the breakfast is great”

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Best Western Plus Revelstoke
Ranked #1 of 20 Hotels in Revelstoke
Certificate of Excellence
GreenLeadersBronze level
Reviewed 3 July 2014

We stayed in room 419 (an executive king) for 1 night in June.

This is the 3rd or 4th time we've stayed in this hotel. It was renovated a few years ago and the rooms are clean and modern. Staff are very friendly and check-in/check-out are pleasant.

The air con is unit-controlled and the windows open, too. Our room had a great view of the mountains -- just don't look down at the parking lots surrounding the hotel.

The room is large with a sitting area and very, very high ceilings. The king bed is comfortable and the linens are crisp and clean. There is a bar fridge and a TV in the room.

The bathroom is fairly big and has a large shower.

Breakfast was a disappointment. Breakfast was included with the price of our room, but the selection was not satisfactory. There was no bacon, and the eggs were not good (not everyone likes ultra-cheesy scramble). There was some yogurt, so all was not lost, and there is a selection of juices.

We rip through Revelstoke once or twice a year and this is where we stay. If only the breakfast didn't suck. Everything else is great.

Room Tip: Get a room on the 4th floor to avoid hearing upstairs neighbours.
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  • Stayed: June 2014, travelled as a couple
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1  Thank CowboyChris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWOfficeManager, Manager at Best Western Plus Revelstoke, responded to this reviewResponded 8 July 2014

Thank you for taking the time to submit a review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

I'm sorry that our breakfast didn't meet your expectations. Typically we hear very positive comments about our offerings and we aim to please by rotating a selection of items such ham, bacon, and sausage and various egg dishes on a daily basis. If there is something in particular that we could prepare for you on your next visit, we will certainly try our best to accommodate. Please ask the front desk or our breakfast servers when you are in-house.

We hope you will come back again soon.

Best Western Plus Revelstoke
Revelstoke, BC

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580 - 586 of 880 reviews

Reviewed 3 July 2014

An excellent hotel with great friendly staff, the rooms were clean and nicely decorated, great selection at breakfast, great recommendation for supper.. hotel situated just off main highway, with a short drive to downtown.

Room Tip: Ask for a mountain view
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  • Stayed: June 2014, travelled with family
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Thank dazjacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWOfficeManager, Manager at Best Western Plus Revelstoke, responded to this reviewResponded 8 July 2014

We appreciate you taking the time to submit a review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future.

We hope you will come back and see us again soon!

Best Western Plus Revelstoke
Revelstoke, BC

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Reviewed 2 July 2014

Large, clean corner room with great mountain views. Had couch and chair which is always nice. Place looks relatively new. Rather a strange neighborhood... homes across the street, liquor store next door. Plentiful breakfast, but no decaf coffee! Nearby Tim Hortons. Seemed rather pricey, especially since it wasn't downtown. Had read another review about the staff eating the breakfast buffet, but was surprised to see it for myself. At about five minutes before breakfast closing time, the food is being cleaned up and in some case replenished so that the BW staff can enjoy. In other hotels, if you come down right before closing, the attendant usually allows you time to grab something to eat. I don;'t think that any customer would have felt comfortable doing that at this BW.

Stayed: June 2014, travelled as a couple
Thank baseballfantoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWOfficeManager, Manager at Best Western Plus Revelstoke, responded to this reviewResponded 8 July 2014

Thank you for taking the time to submit a review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

I'm sorry about the issue at breakfast. We do believe that the guest always comes first and I have reminded our staff of that. I hope you will come back and enjoy a more welcoming breakfast experience next time.

Best Western Plus Revelstoke
Revelstoke, BC

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Reviewed 1 July 2014

After 9 days on the road, this was a pleasant ending to our trip. About 1/2 way between Vancouver and Wetaskiwin and easy to find. When you entered you knew its as going to be a nice stay. Very clean and modern, nice hallways, unique doors, and a very large and comfortable room that you didn't mind relaxing in. Breakfast was great the next morning and I notice all the people in the hotel seemed to be friendly and talkative. Must of been a great atmosphere.

  • Stayed: June 2014, travelled with family
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Thank SeniorDon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWOfficeManager, Manager at Best Western Plus Revelstoke, responded to this reviewResponded 8 July 2014

Thank you for taking the time to submit a review. It gives us great satisfaction to hear that your experience at the hotel was so positive.

Please come back and stay with us again soon.

Best Western Plus Revelstoke
Revelstoke, BC

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Reviewed 30 June 2014

The staff were friendly and helpful and I received a food discount coupon for a local restaurant in town during my check in. The room was beautifully furnished and extremely clean. The only issue during my stay was the internet which would not stay connected to my computer and was very slow. Otherwise, I would recommend this hotel to any travellers passing through Revelstoke and the location is perfect, just off the highway and 5 minutes away from downtown.

  • Stayed: June 2014, travelled solo
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Thank terrysawchuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWOfficeManager, Manager at Best Western Plus Revelstoke, responded to this reviewResponded 8 July 2014

Thank you for taking the time to submit a review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

We are aware of the recent internet issue and your feedback will help our provider narrow down the problem within the hotel. For future reference and in a pinch, we do have our business centre computers available 24/7 which are hard-wired for internet access but we do realize the value of reliable in-room wifi and will make it our priority to resolve.

We hope you will come back and see us again soon.

Best Western Plus Revelstoke
Revelstoke, BC

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Reviewed 25 June 2014

I am so impressed with the staff at the hotel. They were cheerful and helpful making our girls weekend vacation a super one.

We wanted to use the bikes to ride the trail by the river and one of the bikes was too tall for one of the people in our group so "Serenity" who works at the front desk offered and did lend her new bike to us so we could still go on our ride. Serenity you went beyond what we expected and were very generous and accommodating.
We stayed 3 days and had a great time. The rooms were clean, beds comfortable, breakfast was good and staff were GREAT!
The shuttle uptown was a nice touch.

Second time staying here and we will be back

Room Tip: Ask for a Mountain view not facing the highway.
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  • Stayed: June 2014, travelled with friends
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Thank CanadianKelownaBc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWOfficeManager, Manager at Best Western Plus Revelstoke, responded to this reviewResponded 8 July 2014

Thanks for such a great review! We are thrilled that you enjoyed your experience at the hotel and that our staff made you feel so welcome. Serenity is an excellent employee and we are lucky to have her on our team.

Best Western Plus Revelstoke
Revelstoke, BC

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Reviewed 23 June 2014

We have stayed at this hotel twice and will definitely come back! The staff are extremely friendly and helpful, the hot tubs are great, and the breakfast is also very high quality - the perfect start to a day of skiing/adventuring in the mountains. Rooms were good size, and this hotel is a great value for your money!

  • Stayed: June 2014, travelled with friends
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    • Rooms
    • Cleanliness
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1  Thank AlbertaBound0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWOfficeManager, Manager at Best Western Plus Revelstoke, responded to this reviewResponded 8 July 2014

Thanks for such a great review! We are thrilled that you enjoyed your experience at the hotel and that you will return again.

Looking forward to seeing you soon!

Best Western Plus Revelstoke
Revelstoke, BC

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Revelstoke

Address: 1925 Laforme Blvd, Revelstoke, British Columbia V0E 2S0, Canada
Phone Number:
Region: Canada > British Columbia > Kootenay Rockies > Revelstoke
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Revelstoke
#1 Business Hotel in Revelstoke
#1 Green Hotel in Revelstoke
#1 Family Hotel in Revelstoke
Price Range: £111 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Revelstoke 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Boasting brilliant views of the Monashee Mountains. Conveniently located minutes from world renowned skiing, snowmobiling and the Revelstoke Golf Course. 100% non-smoking property with free hot breakfast, free Internet, business center, extensive fitness area, 2 hot tubs and a seasonal outdoor pool. We offer all the comforts our business and leisure guests require! ... more   less 
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Also Known As:
Best Western Plus Revelstoke Hotel Revelstoke

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