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“Nice staff, comfortable rooms”

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Sandman Hotel Revelstoke
Ranked #13 of 19 Hotels in Revelstoke
Penticton, Canada
Level 6 Contributor
157 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“Nice staff, comfortable rooms”
Reviewed 27 October 2013

The desk clerk was friendly, personable and helpful. She gave me a map of town and told me the best dining spots. We stayed in the newer building and had a really nice, comfortable room. Our room had a large flat screen TV ,fridge, microwave and a comfortable bed. The room was clean throughout. The free wifi worked well. The hotel has a fitness center, indoor pool and a Denny's on site. It is walking distance to town and there are many fast food and other dining options nearby. The only thing it didn't have was free breakfast.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichelleGee8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon B, Manager at Sandman Hotel Revelstoke, responded to this review, 29 October 2013
Thanks for the kind words. I hear our front desk staff daily and I know they try hard to make people feel welcome so I love to hear your praise.
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287 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
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English first
Vancouver
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 October 2013

It's not the best Sandman I've stayed in but it certainly was clean and comfortable. Checkin was easy and the woman at the front desk was very pleasant. I had one of the renovated rooms which was very nice. I like that it comes with a fridge and microwave and Starbucks coffee in the room....the Starbucks alone was worth it! There's also a Keurig machine in the lobby. The bed and pillows were very comfortable. Very conveniently located just off the highway next to a 24 hr Denny's and Tim Horton's across the highway. I drive through Revelstoke 3 or 4 times a year and I think this will be my new overnight hotel.

  • Stayed October 2013, travelled solo
    • Value
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Helpful?
1 Thank yvrflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon B, Manager at Sandman Hotel Revelstoke, responded to this review, 21 October 2013
Thank you for the kind words. We continue to upgrade our Hotel in order to provide you with a product that makes those overnight stays as comfortable as possible. It is a company initiative and we really do have great beds. If you are staying with us often I hope you have a Lucky 13 card. Make sure you ask for one the next time you stay.
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Brisbane, Australia
Level 4 Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 September 2013

The motel was large and we had difficulty finding the reception but other than that there were no problems but feel most motels these days provide complimentary breakfasts but not this one as they expect patrons to use Denny's which is on site.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Skoosh

Helpful?
1 Thank 123Ozz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon B, Manager at Sandman Hotel Revelstoke, responded to this review, 16 September 2013
Thanks for your comments. As i said in a previous feedback Breakfast is a marketing strategy which we consider often. We feel that having a Denny's 24 hour a day restaurant and Bar One Lounge are also an advantage and a feature that some people prefer. We are not likely to ever have both. When we price our rooms we always take breakfast into consideration. We are very aware of where we sit in the market place and our pricing reflects the level of amenities and services we offer. Some people value our pools and hot tubs others don't.

Glad the rest of your stay was good and hope you have a great time in Canada.
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Cleveland, Ohio
Level 6 Contributor
352 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 251 helpful votes
Reviewed 12 September 2013

We felt this place was a overpriced, although it was the Thursday before Labor Day weekend. It's outside of town, and not within walking distance. Breakfast is not included, but there's a Denny's restaurant on site.
The room itself is old-fashioned, yet updated. The counter in the bathroom is very low - as is the water pressure! Soft towels and nice bath products.
Bed was comfortable. We used our white noise app and slept well.
The flatscreen TV only had analog programming....c'mon!
Overall, not a bad place, good and clean, but I'd probably stay downtown next time.

  • Stayed August 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank ilive4sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon B, Manager at Sandman Hotel Revelstoke, responded to this review, 16 September 2013
Thanks for your feedback. That is true we are not right in town which is an advantage for some and not for others. Revelstoke does have a really nice downtown area which is only 10 minutes walk away or a very short drive. Next time you are going through take the time to discover it.

Breakfast is a marketing strategy. Some hotels choose to do it and others don't. With a full service 24 hour Denny's on site we think this is a great feature. When we look at pricing against our competitors we always take the breakfast into consideration and price accordingly.

We haven't finished updating all of our rooms. You mentioned counters and those will all be marble and there is new cabinets in the bathroom and for the fridge. They look great. They are coming soon.

One of the downsides of being in a smaller community is technology. We really don't have all digital cable in town yet so no one has it here. Sorry we keep asking. The other thing is internet. There is limited bandwith available so it really won't seem like high speed to those coming from major communities. Believe me if it was available we would have it.

Glad your bed and linens where nice as that is essential. Hope you do stay in Revelstoke again whether in downtown or with us. Revelstoke is a hidden gem!
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2 reviews
Reviewed 1 September 2013 via mobile

First off there was no elevator, which isn't really a big problem unless you have a lot of luggage like us. When we got to our room it smelt very dirty and musky. The rooms were fairly clean but the window screen was broken, allowing a big bug to get in and fly around (eww!). When I went to use the bathroom I found in one of the SEALED cups a big dead beetle. I could forgive the first bug but someone must have seen the beetle in the cup before they closed it! The windows weren't very good at blocking out noises, and i was woken up by people outside. However seeing as we booked this hotel last minute and there were few other places with rooms it's hard to complain...all-in-all would not choose to stay here again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Magnificentmissmeow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon B, Manager at Sandman Hotel Revelstoke, responded to this review, 4 September 2013
I was disappointed to read about your experience. You can't always control bugs but you sure can replace the screen. I ordered 40 new ones today. I really can't explain what happened with the glass although they are not sealed but a loose cover. We really appreciate these reviews but always need you to pass the information on to us directly as well so we can fix things. Thank you for helping us to get better.
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Calgary
Level 4 Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 August 2013

We stayed one night as we where heading back home from a week of houseboating. The room we had was 171, in the new upgraded building. The room was beautiful, very crisp and compfy sheets/bed. The only disappointing things where, no hair blower and there was a coffee maker, but no coffee, just an oversite on the housekeeping staff.
The room could of been a little cleaner as there was long hairs on the bathroom floor and in shower.
There was a launcry room which I thought was nice, to get a head start if you had little kids before you got home.

Room Tip: recommend the new upgraded building. you won't be diappointed.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank lv2travelCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon B, Manager at Sandman Hotel Revelstoke, responded to this review, 4 September 2013
Thank you for your feedback on the new rooms. We are very proud of them. It is a standard to have a hairdryer in every room but we struggle to keep enough in stock. This is order morning so they are on the list. I am really sorry that there was no coffee in the room. We just started a new program with Seattle's Best and I think the coffee is really good for one of those small machines.
We just finished the Laundry Room and it is really nice. Glad you enjoyed. We are trying to get better every day.
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Saint John, Canada
Level 5 Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 24 August 2013

We made a booking through an online source but had to change it and book to arrive a day earlier. We got the confirmation of the change but the hotel didn't. They were still able to give us (and our two dogs) a room in an otherwise very full house. They were in fact turning people away by this point. Revelstoke was a stop over for us on our way Penticton.

Room Tip: We stayed one night in the room right around the corner from the front desk, and found it to be very...
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gabriele C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon B, Manager at Sandman Hotel Revelstoke, responded to this review, 4 September 2013
Glad to hear that the Staff came through in a pinch. Using online services is an important part of our reservations system but there is nothing like the personal touch to make you feel good.
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Additional Information about Sandman Hotel Revelstoke

Property: Sandman Hotel Revelstoke
Address: 1901 Laforme Blvd | PO Box 2329, Revelstoke, British Columbia V0E 2S0, Canada
Region: Canada > British Columbia > Kootenay Rockies > Revelstoke
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 19 Hotels in Revelstoke
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Sandman Hotel Revelstoke 2*
Number of rooms: 173
Official Description (provided by the hotel):
Located amid the Monashee and Selkirk Mountain ranges, halfway between Vancouver, BC and Calgary, AB, Sandman Hotel Revelstoke is situated off Trans-Canada Highway. Hailed as "the original mountain town", there are endless options of recreational activities such as skiing, heli-skiing, hiking, camping, and much, much more. Also catering to the business traveler, Sandman Hotel Revelstoke has all the modern essentials such as free Wi-Fi, a business centre, and meeting facilities, making this Sandman the perfect choice when traveling on vacation or a short stopover. ... more   less 
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Also Known As:
Sandman Inn Revelstoke Hotel Revelstoke

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