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“Great place to stay!”

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Best Western Plus Barclay Hotel
Ranked #1 of 9 Hotels in Port Alberni
Certificate of Excellence
Reviewed 8 December 2013

Clean comfortable accommodations, was pleasantly surprised and will recommend to others. Loved the Christmas tree display in the hotel lobby as well. only issue was difficulty adjusting the temp settings in the room - had our stay been longer, we would have notified their staff to rectify.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank Janet88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWBarclayGM, Owner at Best Western Plus Barclay Hotel, responded to this reviewResponded 10 December 2013

Dear Janet88,

Thank you for taking the time to complete this Tripadvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests.

We are happy you enjoyed our annual Festival of Trees for the BC Children's Hospital, this is our 5th year hosting the event and we look forward to it every year. I have asked our maintenance team to check the heating unit in your room, we are sorry to hear it was not working properly and wish to apologize for any inconvenience.

Again thank you for taking the time, and when your travels bring you back the Alberni Valley we will be pleased to welcome you back to the BEST WESTERN PLUS Barclay Hotel.

Peter G. Mugleston
Owner/General Manager
BEST WESTERN PLUS Barclay Hotel

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Reviews (468)
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341 - 347 of 468 reviews

Reviewed 20 November 2013

I'm a newlywed who just hosted my wedding at The Barclay Hotel this November. Our ceremony was held in the Arrowsmith Room, with our reception taking place in the hotel ballroom, and everything was impeccable! Annette Clement was a fantastic coordinator; she worked diligently with me for over a year planning everything, and no detail was overlooked. She, John Q., and many other staff members were on hand for our entire wedding, ensuring that everything ran according to plan. Furthermore, Executive Chef Kyle Hancock personally worked with us to create a one-of-a-kind INCREDIBLE buffet, as well as cocktail hour hors d'oeuvre and late night snacks; everything was so wonderful, and all our guests raved about dinner being one of the best meals they've ever had. I'm a perfectionist, and I wanted our wedding, the most important and special day of our lives, to be as close to perfect as possible; without a doubt, the Barclay delivered completely. All of our wedding events ran seamlessly, smoothly and beautifully, with every staff member on hand doing an incredible job; I couldn't help but say thank you every time I passed anyone that night. With the level of effort and professionalism we received, my husband and I truly felt that our wedding meant as much to the hotel staff as it did to us. Every request we had was accommodated, and the result was a breathtaking experience that was perfectly "us" and indeed, all-around perfect. In my opinion, the Barclay is the absolute best full-service venue in the Alberni Valley to host a special occasion or event; all of the event spaces have been beautifully remodeled, are contemporary, and extremely well-appointed; when you combine the lush interiors with the tremendous service, it's just an extraordinary combination. Although I'm reviewing the event coordination services of the hotel, I would be remiss not to mention the guest suites as well. Many of our wedding guests stayed at the hotel, which offered an excellent group booking rate. All of the guest rooms were lovely, spotless and included wonderful amenities; everyone who stayed overnight was thrilled with their accommodations. All in all, my husband and I wouldn't change a thing about our wedding and the level of service we received from the Barclay and its staff; the hotel truly delivered the complete experience we were looking for, and we will be forever grateful. Thank you for everything, Best Western Barclay!!!

  • Stayed: November 2013, travelled as a couple
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Thank Alisha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWBarclayGM, Owner at Best Western Plus Barclay Hotel, responded to this reviewResponded 23 November 2013

Dear Alisha B,

Thank you for taking time to give us your feedback regarding your recent event at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your response is important to us to let us know we are on the right track when it comes to our service and product we provide to our valued guests.

We take great pride in providing excellent service and products to all of our valued guests. Weddings are special and unique events that require a lot of coordination and timing. We take great care in listening to the wedding couple and assisting in making the event they have imagined come true. We are happy your event was everything you wished it would be and we were happy to be a part of your wedding plans. We are posting a copy of your response for all of our team to read. It gives everyone an extra boost to know their efforts made a difference in your experience with us.

Best wishes and congratulations from all of the team at the BEST WESTERN PLUS Barclay Hotel.

Peter G. Mugleston
Owner/General Manager
BEST WESTERN PLUS Barclay Hotel

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Reviewed 19 November 2013

If you are looking for a spot to stay without the worry of location, food and staff, this is a great hotel to choose. The pub has some of the best wings on the island, and with the multi view TV's, watching your favorite sport is easy.

  • Stayed: October 2013, travelled on business
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Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWBarclayGM, Owner at Best Western Plus Barclay Hotel, responded to this reviewResponded 22 November 2013

Dear John G,

Thank you for taking the time to complete this Tripadvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests.

We appreciate the comments regarding our wings, we strive to provide quality food and service to all of our guests. Pastimes Sports Bar and Grill is a favourite among locals and hotel guests alike, the variety of sports channels allows almost every guest to enjoy their meals and drinks while watching their team.

Again thank you for taking the time, and when your travels bring you back the Alberni Valley we will be pleased to welcome you back to the BEST WESTERN PLUS Barclay Hotel.

Peter G. Mugleston
Owner/General Manager
BEST WESTERN PLUS Barclay Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2013

I was in Port alberni on a business trip and after a VERY foggy ferry ride and car ride I needed some food to cheer me up. So I went down to the sports bar to watch the hockey game and grab some supper. WELL, the soup was absolutely delicious, piping hot and full of seafood. With the roll and crackers it was almost a meal in itself!! Then I had the Thursday night steak sandwich special. Again superb $6.99 and what a deal. Garlic bread, cole slaw, great fries and a steak cooked just the way I liked it. Add to that a Canucks win and what more could you ask for?
The hotel room was what you normally get at a Best Western, clean, comfortable, great air conditioner/heating unit, modern and comfortable. Service was top notch and the room was not expensive

  • Stayed: October 2013, travelled on business
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1  Thank percsSurreyBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWBarclayGM, Owner at Best Western Plus Barclay Hotel, responded to this reviewResponded 30 October 2013

Dear percsSURREYBC,

Thank you for taking the time to complete this Tripadvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests.

Thank you for the wonderful comments regarding Pastimes Sports Bar and Grill. Our Thursday night steak special is a big hit with hotel guests and locals alike. We pride ourselves on our food quality and service, so it is always nice to hear these kinds of comments. I am glad you found us to be a good refuge from a foggy night.

Again thank you for taking the time, and should your travels bring you back the Alberni Valley we would be pleased to welcome you back to the BEST WESTERN PLUS Barclay Hotel.

Peter G. Mugleston
Owner/General Manager
BEST WESTERN PLUS Barclay Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2013

Stayed one night while on a driving tour of the area. Absolutely no complaints. Beds were comfortable, rooms were clean, on-site restaurant had a good breakfast. Very helpful staff allowed us to check in early & leave luggage in our room while we were away fro the day. Much appreciated!

  • Stayed: September 2013, travelled as a couple
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Thank 373Barb123373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWBarclayGM, Owner at Best Western Plus Barclay Hotel, responded to this reviewResponded 26 October 2013

Dear 373Barb123373,

Thank you for taking the time to complete this Tripadvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests.

We were happy to accommodate your requests for an early check-in and to store your luggage. We also appreciate your comments about Stamps Café, it has become a favourite among locals and guests from out of town alike.

Again thank you for taking the time, and should your travels bring you back the Alberni Valley we would be pleased to welcome you back to the BEST WESTERN PLUS Barclay Hotel.

Peter G. Mugleston
Owner/General Manager
BEST WESTERN PLUS Barclay Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2013

Stayed here for a hockey tournament, staff was very friendly and very accommodating. Restaurant was great value and offered a nice variety of choices, great specials! Overall, I was very happy with this hotel, it was very kid friendly! I will definitely be staying here again!!

  • Stayed: October 2013
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Thank Kere_M59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWBarclayGM, Owner at Best Western Plus Barclay Hotel, responded to this reviewResponded 18 October 2013

Dear Kere_M59,

Thank you for taking the time to complete this Tripadvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests.

It was a pleasure to have you and the other hockey teams at the BEST WESTERN PLUS Barclay Hotel for the recent tournament. We were happy to see the young players enjoying the amenities of the hotel such as the pool and hot tub after a day on the ice. We received many wonderful comments from parents such as yourself as they were leaving.

Again thank you for taking the time, and should your travels bring you back the Alberni Valley we would be pleased to welcome you back to the BEST WESTERN PLUS Barclay Hotel.

Peter G. Mugleston
Owner/General Manager
BEST WESTERN PLUS Barclay Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2013

I stayed at this hotel for two nights while attending a conference held there. Although there were a large number of us arriving on the same day, the front desk staff were very welcoming and efficient, and there were no waits to check in. My fourth floor room was well equipped, clean and comfortable with a very good bed. The hotel was full and I was impressed with how quite the room was dispute the crowds. I didn't eat in the restaurant, but had all my meals in the banquet facility. The food was excellent with emphasis on local products, and the service was exceptionally friendly and efficient. This is not a new hotel, and some of the furnishings were a bit dated, but I found it to be very good value, comfortable, quite, and any shortcomings were more than made up for by the friendly and helpful staff. I thoroughly enjoyed my time in Port Alberni and would definitely recommend the Barclay.

  • Stayed: September 2013, travelled on business
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1  Thank Barry N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWBarclayGM, Owner at Best Western Plus Barclay Hotel, responded to this reviewResponded 8 October 2013

Dear Barry N,

Thank you for taking the time to complete this Tripadvisor survey regarding your recent stay at the BEST WESTERN PLUS Barclay Hotel in Port Alberni. Your feedback is important to us as we use it to continually improve our service and product to all of our valued guests.

We have received many wonderful comments from guests who attended the same conference, and we feel proud to have been able to showcase many of the local attractions and local cuisine to such an esteemed group. We hope you got to take advantage of some of the side trips which were offered for the conference attendees.

Again thank you for taking the time, and should your travels bring you back the Alberni Valley we would be pleased to welcome you back to the BEST WESTERN PLUS Barclay Hotel.

Peter G. Mugleston
Owner/General Manager
BEST WESTERN PLUS Barclay Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Barclay Hotel

Address: 4277 Stamp Ave, Port Alberni, British Columbia V9Y 7X8, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Alberni-Clayoquot Regional District > Port Alberni
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Port Alberni
Price Range: £74 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Barclay Hotel 3*
Number of rooms: 86
Official Description (provided by the hotel):
The Best Western Barclay an exceptional Port Alberni hotel on Vancouver Island, BC. Come be our guest in Port Alberni and enjoy a leisurely stay in warm, comfortable accommodations with tasteful décor. We are located 50 miles (80km) northwest of Nanaimo and is the midway point on Highway 4 to Vancouver Island’s West Coast. Situated in a valley surrounded by mountains and water, Port Alberni's beauty is breathtaking. ... more   less 
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Also Known As:
Best Western Port Alberni
Port Alberni Best Western
Best Western Plus Barclay Hotel Port Alberni, Vancouver Island

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