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“Excellent Service!”

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The Hospitality Inn
Ranked #2 of 9 Hotels in Port Alberni
Terrace, Canada
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent Service!”
Reviewed 7 May 2012

I stayed 2 nights here recently. The front desk staff were very friendly and the room was very nice and very clean. I like that they provide hot chocolate with the coffee and tea tray. The shower gel, lotion, shampoo and soap in the bathroom are nice- larger bottles and different colors, and a round soap that is chamomile. And there is a shoe shine kit. These extra little touches stand out.
The bed was very comfortable and the pillows were just right. There was a nice ice bucket- and a corkscrew.
Went to the pub for a couple of drinks and tried the nachos. The server was very pleasant and welcoming. There was a 50/50 draw. Nice dance floor. Friendly place.
Went for breakfast at the restaurant and tried an omelette. Excellent service.Very nice bright friendly atmosphere. The earl grey tea I ordered came in a really nice sized pot with a small pitcher of milk. So I had a few cups of tea and didn't have to have the pot refilled with water. And didn't have to use those little plastic creamers. The artwork on the walls was very nice too.
The food both times was good. The only thing I would change is to use real cheese instead of processed. Processed cheese isn't something I even consider food, but also something I associate with fast food franchises, not nice hotel restaurants. It is like eating plastic.
But, other than that, great stay!

  • Stayed May 2012, travelled solo
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Helpful?
Thank sunshineberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pahosp, Owner at The Hospitality Inn, responded to this review, 9 May 2012
Thank you very much for rating The Hospitality Inn - Port Alberni on Tripadvisor, we appreciate your comments. Our customer service team and I are glad you enjoyed your stay, food and service, we will include your food suggestions when releasing our new menu later this month. We hope to see you again soon. Jonathan Cross.
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302 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Peace River, Alberta, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 March 2012

Not only awesome food, pleasant staff and absolutely superior management but all combined made for a trip anyone would want to discover over and over! We have two Pomeranians in kennels however we were going on a boat tour and our little one had just had surgery, the manager stepped out of his office and asked if we would mind someone taking them for a little walk around noon. We were stunned at the offer but truly grateful! When we returned we were to find out he himself had taken them and they were happily awaiting our return from a long day on the ocean! Mr. Jonathan Cross is Manager/President and a person can feel the respect all the personal have for him just by their manners and work ethics. Also kudos to Deana in the dining room for wonderful service but helpfulness and friendliness! We felt honooured to be your guests!

  • Stayed February 2012, travelled as a couple
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Helpful?
2 Thank Donna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pahosp, Owner at The Hospitality Inn, responded to this review, 10 April 2012
Thank you for your kind remarks about our Hotel and staff, we are glad you had a good trip down The Alberni Inlet on The Frances Barkley and enjoyed your stay at The Hospitality Inn. We hope to see you and your two dogs again soon! Jonathan Cross.
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Finland
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 February 2012

We stayed for one night to visit family in Port Alberni. Hotel was clean and quiet. Room was quite basic but had everything you need. Windows were kinda thin, but in Port Alberni there´s not so much noice so that wasn´t a big issue.

We didn´t use much of the facilities so cannot rate those. I did go to the gym in the morning. It´s super small and has only exercise bike, row machine and some weights, but adequate enough for a small workout.

Lady at the reception was really nice and handled check-in and check-out quickly and smoothly.

  • Stayed December 2011, travelled with family
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Helpful?
Thank Noora H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pahosp, Owner at The Hospitality Inn, responded to this review, 5 October 2014
Thank you for staying with us at The Hospitality Inn and for taking the time to provide us with your comments. It is great to hear that you enjoyed your stay with us and that you found everything to be comfortable and everyone to be friendly. We hope to have the opportunity to welcome you back to the Inn.
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Victoria, Canada
1 review
Reviewed 11 January 2012

I stay in Port Alberni once a year for work, and only stay at this hotel. I have the option to stay anywhere but this will always be my first choice!!! The staff are always extremely polite and I always feel like I'm staying with friends. The pool, pub and restaurant are always a great place to unwind and it is on par if not better then any hotel I've stayed in on the Island. The rooms are come with mircowave/fridge and the beds are the most comfortable i have slept on. Better than Vegas! If you are travelling through or staying in Alberni look no more....this is were you want to be!

  • Stayed January 2012, travelled on business
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Helpful?
Thank b b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pahosp, Owner at The Hospitality Inn, responded to this review, 5 October 2014
Thank you for the great comment and for staying with us at The Hospitality Inn. Its so great that you prefer to stay with us over anywhere else and that we make you feel like you are staying with friends! We are dedicated to providing a a friendly welcoming experience to our guests. We look forward seeing you again.
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Victoria, Canada
1 review
Reviewed 23 December 2011

Our family of 7 - hubby and 5 girls decided to stay at the Hospitality Inn on our visit to Port Alberni. The front desk staff was extremely accommodating - we wanted 2 rooms close to each other and of course near the pool and hot tub area. The rooms were clean and comfortable. The fridge and microwave came in handy with the baby. They were nice enough to provide us with a playpen for the night. The kids swam until 10Pm in the pool with dad while my oldest daughter and I had a bite to eat in the restaurant. If we ever decide to visit again we will stay at the Hospitality inn.

  • Stayed November 2011, travelled with family
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Helpful?
Thank Kim Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pahosp, Owner at The Hospitality Inn, responded to this review, 5 October 2014
Thank you for staying with us at The Hospitality Inn. It is great to hear that you enjoyed your stay with us and that you found everyone to be helpful and that your room location(s) were convenient for your family. We are glad you enjoyed the amenities and we hope to have the opportunity to welcome you back to the Inn.
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Carstairs, Canada
1 review
Reviewed 20 December 2011

We recently had the pleasure of staying at the Hopspitality Inn and we certainly enjoyed the experience. The staff was friendly and the rooms were clean. The only negative comment I have is the regarding the coffee pot being located in the bathroom within 3 or 4 feet of the toilet. In these times when people are so aware of germs and bacteria, I think consideration to moving the pot into the room would be a good thing.

Thanks and we look forward to our next visit to the valley and have a great holiday.
Jim Hewitt

  • Stayed December 2011, travelled with friends
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Helpful?
Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pahosp, Owner at The Hospitality Inn, responded to this review, 26 April 2012
Thank you for your coments, we are glad you enjoyed your stay at The Hospitality Inn. We agree with your comment regarding the coffee pot and have begun to relocate them next to the fridges and microwaves, as there is now space following our installation of wall mounted new flat screen TV's. Thank you again for your post, we hope to welcome you back soon. Jonathan Cross.
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Union Bay, BC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 October 2011

We had a great time staying at the Hospitality Inn. The service was exceptional and the food even better! We will be back, guaranteed.

  • Stayed October 2011, travelled with friends
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Helpful?
Thank CasperHP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pahosp, Owner at The Hospitality Inn, responded to this review, 5 October 2014
Thank you so much for such a lovely comment! We look forward to your return and thank you for staying with us.
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Additional Information about The Hospitality Inn

Property: The Hospitality Inn
Address: 3835 Redford St, Port Alberni, British Columbia V9Y 3S2, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Port Alberni
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Port Alberni
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Hospitality Inn 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Whether you are in Port Alberni for business or for recreation, we offer outstanding accommodation. Enjoy our year-round, covered, heated, outdoor, salt water pool and hot tub.Located between Nanaimo and the West Coast, the Pacific Rim National Park is our back yard. You can take a leisurely 90 minute drive to Tofino or Ucluelet, visit Long Beach and be back to the hotel in time for a swim. Or, stay over on your way to B.C.'S famous West Coast Trail. At The Hospitality Inn, we will meet your needs and exceed your expectations. ... more   less 
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Also Known As:
Hospitality Hotel Port Alberni
The Hospitality Hotel
The Hospitality Inn Port Alberni, Vancouver Island

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