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“Stayed once--will NOT RETURN”

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The Hospitality Inn
Ranked #3 of 9 Hotels in Port Alberni
Reviewed 26 July 2014

We stayed at the Hospitality Inn for a family event being held in Port Alberni.
The room was decent; the beds were super comfy!

But, I need to come back to Port Alberni in August for a wedding and it I must say I will not return as it I was greeted on the phone by an irascible old women.

Room Tip: try book with Coralee, she booked my June 2014--if I got to speak with her for my August 2014 stay I...
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  • Stayed: June 2014, travelled with family
    • Value
    • Cleanliness
Thank Serena P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pahosp, Owner at The Hospitality Inn, responded to this reviewResponded 28 July 2014

Thank you for staying with us! On behalf of our team we are very sorry we disappointed you on the Telephone. We strive for exceptional customer service at all times and obviously fell short. When you return for your wedding in August please contact me directly and I will be delighted to arrange your reservation and a nice room. Jonathan Cross - Owner

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162 - 168 of 321 reviews

Reviewed 16 July 2014

Really nice hotel for a reasonable rate. Rooms were clean and big enough for 5 of us. Pool and hot tub were just what we needed. Often hard to find hotels to accommodate 5 but no problem here. Breakfast was excellent as well.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
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Thank Marian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pahosp, Owner at The Hospitality Inn, responded to this reviewResponded 6 August 2014

It is great to hear that you enjoyed your stay and that you were able to have some relaxing time in the pool. Thank you for staying with us and we hope to have an opportunity to welcome you back.

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Reviewed 14 July 2014

Extremely satisfied with our stay. Room, pool, spa, location, air conditioning, cleanliness, toiletries, and so on were all okay by us. Customer service exceeded expectations not only for that of hotels but in general: A web form glitch resulted in in a double charge on my credit card without notification at the of booking. We learned about it upon checking in and, even though they were "non-reversible" web reservations the hotel staff was able to reverse the charge. A huge relief for us. Would gladly stay there again and recommend the place to anyone in need of a hotel in the area.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank Charles F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pahosp, Owner at The Hospitality Inn, responded to this reviewResponded 6 August 2014

Wow! Thank you for your comments. We are very glad to hear that we exceeded your expectations as we strive for excellence. We also appreciate you recommending us for accommodation in Port Alberni.

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Reviewed 3 July 2014

We enjoyed our stay at the Hospitality Inn, we were mpressed by the reservation clerk when we called to make a reservation and from then on it has been a pleasant experience. The beds are awesome. We also had breakfast in the restaurant, awesome eggs Benny, thanks Dianne you sure are a good waitress.

  • Stayed: July 2014, travelled as a couple
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Thank tricia939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pahosp, Owner at The Hospitality Inn, responded to this reviewResponded 6 August 2014

We are very glad to hear that your experience was pleasant right from the time of booking. Thank you for taking the time provide your comments with a special mention of Dianne. We hope to have the opportunity to welcome you back in the future.

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Reviewed 29 June 2014

It's functional, and quiet enough. The bed was wonderful. But our room smelled very stuffy, ( though our friend’s room was fine). At least the windows opened, although there was no screen in our window. Lots of breakfast choices at the hotel restaurant – from fruit and yogurt to the full lumberjack meat-n-pancakes. The heated pool and hot tub was much appreciated after a drizzly day out on the boat trip to Bamfield. Location is not great – it’s on the outskirts of town – about a 10 minute drive away from all the downtown restaurants and the dock. On the other hand, there is liquor store a short walk across the parking lot. The boat trip package is quite a good deal – but do a rekkie the night before to find the dock that you’ll have to be at by 7 :30 am.

  • Stayed: June 2014, travelled as a couple
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Thank museum-a-day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pahosp, Owner at The Hospitality Inn, responded to this reviewResponded 30 June 2014

Thank you for your review, we are glad you enjoyed the beds and the pool ! Jonathan.

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Reviewed 4 June 2014

Traveling would still be a pleasure if all hotels were this nice. I stayed here for two nights and received a nice welcome when checking in a little early. There's almost a boutique feel to this place and I would guess this is the place business executives would stay at when visiting Port Alberni. The hotel has two floors, no elevator and the room had a flat screen 37 inch TV along with a fridge and microwave. The free Wi-Fi was very fast and my stay was quiet and there's a large parking lot.

  • Stayed: May 2014, travelled solo
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Thank KentuckyColonel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pahosp, Owner at The Hospitality Inn, responded to this reviewResponded 30 June 2014

Thank you for your review, we are so glad you enjoyed our Boutique Hotel and hope to see you again. Jonathan Cross.

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Reviewed 23 May 2014

Thoroughly delighted with my stay at this hotel.
The bed was the most comfortable I have ever been in.
The hotels decor is excellent as are its amenities.
Staff are a delight and the management are very attentive.
Food was well prepared and excellently presented.
Location is just off the main road into Port Alberni and yet is surprisingly quiet.

If I am lucky enough to return to British Columbia. I will be booking in here again.

Room Tip: Just book in the rooms are excellent
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  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank anthony s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pahosp, Owner at The Hospitality Inn, responded to this reviewResponded 30 June 2014

Thank you for choosing us on your visit to Canada, we are please you enjoyed your stay.

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Additional Information about The Hospitality Inn

Address: 3835 Redford St, Port Alberni, British Columbia V9Y 3S2, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Alberni-Clayoquot Regional District > Port Alberni
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Port Alberni
Price Range: £65 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hospitality Inn 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Whether you are in Port Alberni for business or for recreation, we offer outstanding accommodation. Enjoy our year-round, covered, heated, outdoor, salt water pool and hot tub.Located between Nanaimo and the West Coast, the Pacific Rim National Park is our back yard. You can take a leisurely 90 minute drive to Tofino or Ucluelet, visit Long Beach and be back to the hotel in time for a swim. Or, stay over on your way to B.C.'S famous West Coast Trail. At The Hospitality Inn, we will meet your needs and exceed your expectations. ... more   less 
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Also Known As:
Hospitality Hotel Port Alberni
The Hospitality Hotel
The Hospitality Inn Port Alberni, Vancouver Island

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