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Tigh-Na-Mara Resort
Ranked #4 of 13 Hotels in Parksville
Powell River
1 review
“Highly Recommended”
5 of 5 bubbles Reviewed 3 June 2010

Excellent friendly service, beautiful rooms...wish my stay was longer but will definately be a first choice next trip!

Stayed April 2010, travelled on business
Helpful?
Thank sml973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,902 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (311)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Duncan, Canada
Level Contributor
49 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 27 May 2010

Went up for a afternoon of spa treatments and Tapas with a friend which was outstanding. We both really enjoyed the spa and the grotto. We stayed in one of the spa bungalows which was nice but I really don't think a good value for the money it is very basic in it's amenities and was really loud when the neighbours were in and out of there bungalow letting the door slam late at night and we could here them talking through the walls. In the morning we were serenaded by one of our 2 neighbours having a shower and was singing at 7:00am. I would definitely do the Spa again but wouldn't stay there. I stayed at Tigh Na Mara 20 years ago and was disappointed then that is was in need of updating. This time It was a little more updated but I expected it to be more luxurious than what it was for being a spa bungalow.

  • Stayed May 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank kitkat14DuncanBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houtby, Director of Sales & Marketing at Tigh-Na-Mara Resort, responded to this review, 22 June 2010
Thank you very much for taking the time to provide your feedback Trip Advisor. Please know our entire Tigh-Na-Mara team takes your comments very seriously.

We are thrilled to hear you and your guest enjoyed our award winning Grotto Spa, Grotto Mineral Pool and Treetop Tapas & Grill restaurant. The Grotto experience is one of complete and total relaxation.

In terms of your overnight accommodation, our Spa Bungalow Units are the largest room type and one of the most requested room type due in large part to their large size and large jetted tubs as well as the proximity of our Spa Bungalow Units to the Grotto Spa. Please note we are planning to refresh our Spa Bungalow Units beginning in late 2010 and early 2011. These updates will include fresh paint, new furniture, carpet and more. As you can imagine with the largest Resort on Vancouver Island with 192 rooms spread over 22 acres, these types of updates do take some time and we work in stages to minimize guest interruption.

In the last 18 months we have made significant improvements to our guestrooms and amenities throughout the resort. Specifically we have spent more than $2 million dollars updating our oceanview units, our rustic log cottages and the Pool House. These updates include new linens, new lighting, flat screen televisions, new furniture etc.

It is quite unusual to be awakened by a guest signing in the shower! Please accept my personal apology for this disruption.

Thank you again for your feedback. We hope to welcome you back to Tigh-Na-Mara Seaside Spa Resort and the Grotto Spa very soon.

Kind Regards,


Jenn Houtby-Ferguson, CMP CMM
Director of Sales & Marketing
Tigh-Na-Mara Seaside Spa Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
southwest Ontario
2 reviews
5 of 5 bubbles Reviewed 4 May 2010

Beautiful resort with wonderful amenities and the gorgeous beach right below. Spa is magnificent with the mineral pool as part of the package. Felt really renewed after treatments. Great staff, very friendly and helpful. Dinner at the restaurant was really delicious as was lunch in the pub area.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank algillw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 April 2010

April 2010 we had a quiet wedding at Tigh na Mara. The staff were amazing. Everything was beautiful and we were made to feel very welcome by the staff. The location, room and service was so much more than we expected.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tabaxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whistler
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 April 2010

We stayed here for our one year wedding anniversary. all that we knew is that we wanted to go to a resort with a day spa, well we were not let down. We stayed in the ocean view units on the top floor as I heard the bottom ones can be a bit loud with people walking around. What a great please. it is very nice and cosy with the fireplace, big comfy bed and we had a jacuzzi tub in the corner of the room. The view was amazing from the ocean view units every room looks like it has a great view across the bay. It did rain almost the whole time we were there which was only a few days but that really did not matter. One day we had a relaxing couples massage witha pararfin dip on our hands and feet. I have never had a massage before ( except Physio) and it was great. Also whenever you book and activity there you get use of the Grotto mineral pools which we made use of. We had our massages in the afternoon, so we went to the grotta pools in the morning then later came back jumped in again then went upstairs for our massage and after went back to the pool again after relaxing in the relaxation lounge of course. The next day we paid to use the mineral pools and went to the unlimited tapas for dinner. Which was booked out 2 weeks in advance for the night we actually wanted to go. Realistically between the two of us it was probably cheaper to pay per plate because there is only so many plates you can eat and dessert. i think wew probably tried half of everything on the menu. We also went to the breakfast brunch which is really nice. It was a busy weekend because of all these conferances but it did not bother us one bit in actual fact we never really saw anyone even and dinner and breakfasts, just have to time it right.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank worldwidecouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
campbell river
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 7 April 2010

For my birthday we went to the Tigh-Na-Mara -I had in passing mentioned on booking it was for my birthday. On arrival there was a birthday card from management and chocolates a lovely touch. Also my husband requested from staff since the gift shop was closed if they would reopen so he could purchase my gift. The word I heard from staff when asked any reasonable request was "absolutely" what a wonderful way to remember this special time.
Anne Stubbs, Campbell River

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ramblerCampbellRiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 15 March 2010

We stayed in one of the cabins - it was very very outdated and dirty for a 'luxury' property. (Scratched & damaged, outdated furniture, walls, appliances etc. ) During the night I dropped my glasses on the floor in the bedroom, upon picking them up off the floor in the morning, I found they were covered in dust, fiilth, and somebody elses hair. The bathroom was old and dirty as well. The cabin was disgusting and overpriced, and we will never go back. The front desk staff were not friendly or helpful - mildly understandable as Christmas is a busy time of year, although still not excusable considering the cost of our stay. (Over $1200 for one night including christmas dinner, party of 4) The Grotto spa pool was nice, but not included in the cost.

  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JandDknight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houtby, Director of Sales & Marketing at Tigh-Na-Mara Resort, responded to this review, 2 May 2010
Thank you very much for taking the time to provide your feedback Trip Advisor. Tigh-Na-Mara takes all comments very seriously – those provided through our internal comment cards as well as those shared through other means such as Trip Advisor.

Your experience was certainly not our standard and I would like to personally apologize for your experience.

Since your visit in December 2008, we have made significant improvements to our guestrooms and amenities throughout the resort. Specifically we have spent more than $2 million dollars updating our oceanview units and our rustic log cottages. These updates include new linens, new lighting, flat screen televisions, new furniture and more!

Thank you again for your feedback. We hope to welcome you back to Tigh-Na-Mara Seaside Spa Resort very soon.

Kind Regards,


Jenn Houtby-Ferguson, CMP CMM
Director of Sales & Marketing
Tigh-Na-Mara Seaside Spa Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tigh-Na-Mara Resort

Property: Tigh-Na-Mara Resort
Address: 1155 Resort Dr, Parksville, British Columbia V9P 2E3, Canada
Region: Canada > British Columbia > Vancouver Island > Parksville
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Parksville
#4 On the Beach Hotel in Parksville
#4 Spa Hotel in Parksville
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Tigh-Na-Mara Resort 3.5*
Number of rooms: 192
Official Description (provided by the hotel):
Tigh-Na-Mara Seaside Spa Resort is located in 22 acres of forest beside the ocean. The Resort features unique log-style accommodation units, gas fireplace and kitchenette in every guestroom as well as three on-site restaurants, a full service spa, indoor pool and fitness centre. Every stay at Tigh-Na-Mara includes complimentary parking, complimentary wireless internet and complimentary local and calling card calls. The Resort also offers direct beach access and six golf courses nearby. ... more   less 
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Also Known As:
Tigh-Na-Mara Hotel Parksville
Tighnamara Resort
Tigh-Na-Mara Resort Parksville, Vancouver Island, Canada

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