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“Returning guests”

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Kokanee Glacier Resort
Ranked #6 of 10 Hotels in Nelson
Certificate of Excellence
Edmonton, Canada
1 review
“Returning guests”
Reviewed 11 August 2014

We've been visiting this place for the last seven years. The motel is very clean and updated, the stuff and owners are very friendly and acomodating, the location is very convenient, close to everything. Can't wait till next year to have my morning coffee in the patio above the lake!

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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175 reviews from our community

Traveller rating
    105
    49
    16
    4
    1
See reviews for
60
75
5
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
Reviewed 31 July 2014

My family and I have always enjoyed staying here. We have booked regular summer weekend visits for several years . We really enjoy the piece and serenity of the beautiful lake and mountain surroundings. I always find the staff to be friendly and helpful. I also enjoy the easy access to the lake and use of the Kayaks . We love the quick and easy access to outdoor activities such as Hiking and Golf. The Kokanee Glacier Resort is a great place to stay when visiting in the Nelson area.

Room Tip: Rooms with a lake view are worth the extra cost.
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun C, Owner at Kokanee Glacier Resort, responded to this review, 4 August 2014
It was really great seeing you again this year George.
You have a great family and we are glad you choose to stay with us when you are in the Nelson area.
Thank you for taking the time to post a review, I have you booked in for next Summer so we will see you then.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelowna Canada
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 22 July 2014

I booked this because it was rated #1 on this site and was reasonably priced. When we arrived, my wife and I viewed the place and wanted to leave. Our initial impression was not good. We'd already paid for the night, so we stayed. It is NOT a resort....more like an 'older' motel. It's probably better for families with children, but didn't do anything for us. It was nice to have a suite, but it was very small and the bedroom was tiny. We discussed whether it was a queen bed, but both really thought it was a double. The place was like something my parents took me to in the 60s, and I'm sure this one hasn't been upgraded. It was also quite far out of town. I found a less expensive one closer to town, with a swimming pool. The grounds were large, but nothing special. It was a walk across the road to a small beach.
It's an 'older' motel. - nothing more.
A big plus was that the people running the place were 'very' nice.

Room Tip: They are apparently all the same
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pompey2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaun C, Owner at Kokanee Glacier Resort, responded to this review, 24 July 2014
Hello Pompey2,
Thank you for your review as you have brought up a few good tips for people looking to book a trip to Nelson or anywhere else.
When a property is rated number 1 on a travel review site this does not mean that it will posses the specific needs of each individual. It simply means that a very high percentage of guests have enjoyed their stay in relation to the cost.
An individuals choice of accommodation is usually based on research such as knowing where the property is located and what it offers.
Because we are outside of town and have a large property, we offer things here that many other accommodations simply cannot. We are known as the "outside family resort". People choose us after doing their research online or calling to ask questions.
We do not attract the "party crowd" as they prefer to stay in town so we are also known to be a very quiet, peaceful and safe place to stay.
We buy our beds at same places as everyone else. They are sold to us as queen size and have the standard queen size measurements.

I found it somewhat unfair and misleading for someone to choose an accommodation based solely on a review site ranking, have it not meet your pre preconceived expectations, then post a very negative toned review.
We realize that there is always room for improvement so we listen to our guests very carefully and when there is real problems we act quickly to correct them.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2014

Very friendly, very clean, quiet, affordable family run accommodations. Pleasant staff at free breakfast, and owners showed care and attention. Pet friendly, children friendly, beautiful grounds. Wasn't sure how to get to beach area and a bit sketchy crossing the highway with children and dog. Nice playground on property. Would stay there again.

Room Tip: Main level facing playground
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank AngieM379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level 5 Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 14 July 2014

The Kokanee Glacier Resort has a great view of the lake and our room was a one-bedroom suite. It was nice having a kitchen/sitting/dining area separate from the bedroom. Cooking and eating utensils are provided. Though the complex is a bit older, it is clean and cared for. Very pleasant and helpful staff made us feel welcome. A gas barbecue provided us both the opportunity to grill a steak and to meet other guests. A small gravel beach can be accessed across the highway from the resort. The resort has lawn chairs, gazebo and playing field (if you are so inclined). Breakfast includes fresh fruit, freshly baked muffins, three or four types of bread to toast, granola, and Molly is more than happy to make an omelette for you. Or, you can toast a frozen waffle.

Hiking trails are a short drive away, as is the provincial park (picnic area and sandy beach). Sit and relax on the resort grounds or use the resort as a base to explore the Nelson region.

The resort is pet friendly and those travellers with dogs were given rooms closer to a large grassy area, separate from a play field and a couple of fields facing the lake.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank outboundticket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spokane, Washington
1 review
Reviewed 14 July 2014

Went looking for a weekend getaway in nearby Nelson BC. What a delightful place! Beautiful quiet picturesque! Small clean updated room. Comfortable bed, Small kitchenette for our picnic supplies. Good thing the A/C worked well because temps were in the upper 90s. Nice breakfast served each morning. Resort had kayaks for us to use right off their beach. Lots of quiet space to sit and read while taking in all the spectacular mountain & lake scenery. Looking forward to a return visit.

Room Tip: Excellent value. Great owners.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank EnJ G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfax, VA
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 July 2014

My contact with Shaun, the owner, began before we arrived. I was expecting an important package which was sent by UPS. It arrived a couple of days before we did. Shaun took the initiative to call me to let me know it had arrived and assured me it'd be at the desk when I got there. He was and it was.

The minute we arrived we sensed the nice relaxing atmosphere of the place. It's a nice change from the usual franchise places one often encounters. We had a one bedroom with living room and kitchen for our two-night stay. All very comfortable and spotless; it's very well maintained. This might sound strange but one of our favorite parts of the place was the shower with its very generous flow of water, a nice contrast to all-too-many places nowadays.

The grounds are very suitable for young children and families. There is a neat tree deck, like a tree house without walls and a roof, built under a large, beautiful spruce where you can sit and relax.

Molly, who takes care of running the breakfast room, does a great job. She's very friendly and also makes a very nice omelet. We enjoyed our chat with her the two mornings we were there. (She'll probably ask you to be sure to put a pin in the map to show where you are from, too.)

To sum up, I'd say a visit there is very much like visiting a good friend's nice lake house. Very relaxing and comfortable.

Room Tip: All have similar views except the end ones closest to the lake. I don't think you can go wrong.
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank novajo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kokanee Glacier Resort

Property: Kokanee Glacier Resort
Address: 2615 3a Hwy, Nelson, British Columbia V1L 6K9, Canada
Phone Number:
Region: Canada > British Columbia > Kootenay Rockies > Nelson
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #6 of 10 Hotels in Nelson
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Kokanee Glacier Resort 2.5*
Number of rooms: 20
Official Description (provided by the hotel):
A breathtaking view of the Kootenay Lake, only an eight minute drive to the city of Nelson, and close to the Kokanee Glacier Park. The Kokanee Glacier Resort is an excellent starting point for exploring the best of the Kootenays. Comfortable air conditioned suites complete with private bedroom(s), kitchens and many other amenities make this the perfect family vacation destination, or just a great overnight visit. ... more   less 
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