I've stayed at this hotel at least 6 times in the past 6 years. It's my "go-to" hotel when I'm in Nelson. I've always found the staff to be pleasant and accommodating. The hotel is more or less centrally located in "downtown" Nelson. The rooms come equipped with refrigerators and microwaves, which is a plus. The hotel gives guests a 5 dollar restaurant voucher should you waive cleaning services - a nice "green" touch (in both senses of the word).
The only negative was we overlooked a big pile of gravel which was in the municipal yard, across the street from the hotel.