Stayed here May long weekend, fri, sat and sun. Booked this hotel as they allow dogs. Reservation made by phone April 8. When we checked in we were advised our room was above the bar and Saturday night is karaokee so it may be loud. I was never told this on the phone. When we inquired about another room we were advised there is one with a bunk bed available all 3 nights. We looked at this room but it was too small. We were told we could move to another deluxe room for Saturday night then back to original room on Sunday. We opted to keep original room. Well... the bar is very, very loud every night. We could not even attempt to sleep until after 1:00 am every night! We had asked about a discount for being above the bar and were told no with a laugh. Ridiculous that they have rooms above bar and they are deluxe rooms! Plus you should be told this when calling to book. I would have looked elsewhere had they let me know. On a positive note the room was nice, which was good as we laid in bed awake until after 1:00 am looking at the room!!!.Perhaps these rooms are geared toward young party type people who stay up really late and sleep in? We had people to visit and places to go so were up early each day. Very dissapointed and would never stay here again!
- Official Description (provided by the hotel):
- Expect an avalanche of Change. Euro-Style Rooms with 100% renovations completed. New addition include Guest Lounge, Large Patio, Gym, Sauna. Function and style with airy, bright ambiance and picture perfect views of the Selkirk Mountains and Kootenay Lake, creating a subtle luxury perfect for relaxation and comfort. ... more less
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