I booked this at short notice as I decided to take an early train into Vancouver rather than drive through a predicted snow storm. The member of staff who handled the booking was very helpful as was the person on check in. The room I was given was at the end of the building on the 3rd floor and was very, very cold. I rang the front desk who told me to turn the heater up to max and the room would warm up in 10 minutes. Rather than wait in the cold I went to the restaurant for a coffee, came back 30 minutes later and found the room as cold as I had left it. I was then moved by a very apologetic receptionist to another third floor room that was equally chilly. By this point I was not only cold but tired - the corridors were warm - why not the rooms? I finally ended up in a room on the second floor and by propping open the door and turning on the bathroom heater I reached a point where I could remove my winter jacket. I mentioned this not very welcoming experience the next morning at check out and was told that I should have requested that the heating be put on in my room prior to my arrival?! (I did get a good nights sleep and got my train so it wasn't a total waste of money.)
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- Also Known As:
- Best Western Mission
- Mission Best Western