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“It's a Ramada” 3 of 5 bubbles
Review of Ramada Limited Golden

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Ramada Limited Golden
Ranked #10 of 19 Hotels in Golden
Edmonton, Canada
Level Contributor
101 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“It's a Ramada”
3 of 5 bubbles Reviewed 2 April 2014 via mobile

It is what it is!!!!
Is it The Banff Springs Hotel, is it The Post a Hotel? No, it's a Ramada. Cheap and blah.
For the price of three gin martinis at BSH you get a clean room and towels. That's it, that's all.
Front desk guy is bored and robotic. Guess he lost his snowboard !

Stayed April 2014
Helpful?
1 Thank 154914Charlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike D, Manager at Ramada Limited Golden, responded to this review, 10 April 2014
thank you for your review
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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333 reviews from our community

Traveller rating
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    30
    13
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Kamloops, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 30 March 2014

We have stayed at the Ramada in Golden numerous times and this time will be the last. I discovered blood on the bathroom door and on the floor. The faucet handle in the bathtub was broken as well which made it really hard to adjust the water for a shower. I complained to the front desk and the young woman was not sure what to do so I said I would give her time to talk it over with her coworker and I would be back to check. I was told later that they would give us a discount and pay close attention when they cleaned the room.
When we returned later the only thing that had changed was that there were some shampoo and bar soap left behind. The blood was still on the floor.
Both my husband and I felt really uneasy about the cleanliness of the room.
When I checked out this morning I mentioned that the room was not cleaned properly. I received "sorry" from both the front desk attendants.
We won't be back and we do not recommend this hotel to others.
The pool is really cold!!!
Take your money elsewhere.

Room Tip: Stay somewhere else!
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  • Stayed March 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Steele T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike D, Manager at Ramada Limited Golden, responded to this review, 10 April 2014
thank you for your review and we appreciat your comments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Golden hotels

Westerose, Canada
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 27 March 2014

We stopped in for 1 night on our way to Vancouver Island. Asked for the jacuzzi suite, a mistake on our part. Definitely not worth the extra money for that room. First off, there were long strands of dark hair on the floor of the bathroom and on the counter, then when we filled the jacuzzi tub, black "gunk" camp out of the spout and jets. GROSS. Obviously housekeeping has no idea on how to clean these tubs or maintain them. Next the lamp in the "sitting area" was broken, the little pull chains to turn on the lamp were both missing. The satellite TV system was out all over the town, but they offered to "rent" us a movie for $5.00 each! They should have just offered us a movie! We were also not offered/given the code for the internet, and no one answered the phone when we called the front desk.

Continental breakfast was pretty...umm. We only looked and then went elsewhere.

Room Tip: Surprisingly we didn't hear any traffic noise even though we were facing the highway, the bed wa...
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  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Laurie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike D, Manager at Ramada Limited Golden, responded to this review, 10 April 2014
thank you for the review and we are sorry to hear that you feel this way but we have new carpets, new drapes and also new furniture coming this fall so we hope to have you back
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mammoth Lakes, California
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 12 March 2014

This is a special area for all season mountain recreation and there are places to stay for a base for adventures that are far superior. This hotel is located right on Highway 1 and if for some reason you're looking for a quick overnight on your way to somewhere else. it is fine. Friendly staff (is everyone in BC friendly?), typical mini-breakfast, standard rooms.

  • Stayed March 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SierraWanderer2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike D, Manager at Ramada Limited Golden, responded to this review, 10 April 2014
we appreciate your review and glad you enjoyed your stay and our service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saskatoon, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 11 March 2014

We have been stopping in Golden BC, on our way home from BC, for years. The first time we stayed here, we thought it was great, but each year since it has deteriorated - greatly! Last year, we went to our assigned room, only to find that the door was bolted from the inside...which was weird because, if it was actually cleaned that day, wouldn't the cleaners have had to get out somehow?? We were then assigned to the room beside that one, which was promptly moved into, while we were waiting in the hall for the front desk person to bring us the key. She said that because of all our trouble, she would upgrade us to a suite. Exciting, right?? It was GROSS!! The floor & couch were so dirty, we didn't dare take off our shoes & for sure didn't sit on the couch. The toilet seat was dirty with pubic hair. The radiators were filthy with dirt & stones in them. There was a TV in the main area & 2 bedrooms, but only one remote control. A few of the towels were still wet, but hung up neatly, as if the room had been cleaned. We were tired and stayed, even though we would have sure liked to have checked out..and fast!! As little as we slept in that filth, we should have just checked out & kept driving. The breakfast was "so so" in the morning. We will never stay here again. We contacted the Ramada headquarters after, and we received 10% off to stay at THIS hotel again!! I don't think so!! We are so grateful for a new hotel to try in Golden this year!!

  • Stayed July 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Barb S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike D, Manager at Ramada Limited Golden, responded to this review, 10 April 2014
we appreciate your comments and look forward to working on our end to improve
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed 19 February 2014 via mobile

Stopped over night on the way back from Vancouver, paid $86 all in for twin queen room included breakfast. Booked online via booking.com. On arrival the young lad working on the front desk was polite but didn't have a clue what he was doing, we were really annoyed that he wrote the credit card number down on the back of a scrap of paper. He was dressed in a wife beater and looked really scruffy certainly not what you would expect from ramada.
Do not under any circumstances take room 102, it backs onto a service room where something mechanical makes a horrible noise intermittently all night long. We asked the boy at the front desk to move us but he said there wasn't any other free rooms. Feb18
In the whole the hotel is nice just let down by the service where it matters most.

Stayed February 2014
Helpful?
Thank PeaGee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike D, Manager at Ramada Limited Golden, responded to this review, 22 February 2014
thank you for your response and we are sorry to hear that you had problems with service from front desk. I have looked into the problem and resolved and will make sure this does not happen again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 12 February 2014

Well, its nothing special, so you might as well go down the street to one of the many other hotels in the area where you'll definitely find better service. It wasn't good from the start. My wife had a found a deal for this hotel on hotels.com and since we were in Golden, instead of booking through them, I went into the front desk and told them what I seen. Automatic attitude was the reception I got from the front desk who went and spoke to whom I assume was the manager. She came back after a couple minutes and 'politely' told me they could do no less than $89 + tax which when added actually came to $102.00! Instead of arguing, I went with it and paid the extra even though all I had to do was go outside, book the room on hotels.com then come back in. My advice would be to skip the front desk and book online before coming in because they dont seem to like it when you mention lower rates on websites to them. On top of that, they dont ask how you are much less even look in your direction once you are booked in. It could be that they didn't like me. Then, the front desk attendant in the morning sure needs to be bumped up to an afternoon shift where she'd be more inclined to be nice to people. She is not a morning person, telling people to move while they're getting their breakfast cause she can't wait 2 seconds. Just a rude staff. The rooms are nice at least and clean, albeit the stains I found in a couple corners. Definitely a 3 star at best. I've had better service at 2 star hotels. At least their name is right when they got 'Limited' added to it. I guess I should have put the 2 together before coming in and went to the Travelodge where we were originally going to go.

Room Tip: Book on other travel websites for better deals. Their regular rates here are not worth it.
See more room tips
  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike D, Manager at Ramada Limited Golden, responded to this review, 13 February 2014
Thank you for your response. We appreciate your comments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Limited Golden

Property: Ramada Limited Golden
Address: 1311 12th St N, Golden, British Columbia V0A 1H0, Canada
Phone Number:
Region: Canada > British Columbia > Kootenay Rockies > Golden
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 19 Hotels in Golden
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Ramada Limited Golden 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Ramada Limited Golden Hotel Golden
Ramada Golden
Golden Ramada

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