We went to check into the Pallister Lodge after travelling for most of the day and just wanted to get into our room and shower and chill-out.... And what a carry-on trying to get the keys for our room and after several phone-calls to some mystery man we managed to get our keys from the reception in a near by hotel that was also totally devoid of any staff....
We had three nights stay there and in all that time saw no members of staff at all and also one night when we were out on our balcony my friend helped six other new arrivals to find their keys as everyone seem to be suffering the same scenario as we did.
I know this is the off-season for the Lodge but i'd have thought if you take bookings and the money off people you should as least provide a service for them, so why don't they just send you with your booking confirmation a list of instructions explaining that the chances are you'll see no staff at the reception and what to do in the circumstances.... Simple as......
But after saying that the rooms were clean and comfortable and the views from our balcony were simply stunning at anytime of the day and night.
- Official Description (provided by the hotel):
- Opened in 2006, the Palliser Lodge is well situated in one of the area’s premier locations, boasting spectacular views of the Rocky Mountains and ski slope activities. The Lodge, just walking distance to the Gondola base at Kicking Horse Mountain, ensures quiet enjoyment while maintaining the convenience of ski-in/ski-out access to the mountain. Other features include: private hot tubs, full kitchens, exercise room and underground parking. ... more less
- Reservation Options:
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- Also Known As:
- Palliser Hotel Golden