We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Old and smelly” 2 of 5 bubbles
Review of Kootenay Country Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Kootenay Country Inn
Ranked #11 of 17 Hotels in Cranbrook
Prince George, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Old and smelly”
2 of 5 bubbles Reviewed 8 February 2014

In a pinch as a very cheap place to stay for 1 night, maybe, but otherwise, pay the extra $30 and stay somewhere better! The doors and windows did not seal so there was always a draft and noise from the train behind and the highway in front. After showering and the room filled up with steam because of having no fan in the bathroom, the room really began to smell old and musty. Old tube style tv where the volume control didn't work on the remote. Other family member's room on the second floor ran dirty water from the taps for 15 minutes before it was usuable, old electric heater did not heat the room and the floor had a lot of give (would bounce) when walking on it-that has to be a safety issue. We had planned on staying 3 nights but checked out after the first night. Front desk staff were very nice though.

Room Tip: View the room first for smell and if it's winter season, check that the heater works!
See more room tips
  • Stayed February 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank PGBCr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review, 19 February 2014
Thank you very much for the review. We really try to understand the concerns of our guests, and we do try to create a warm and friendly welcome for them. Unfortunately arriving late after a long and tiring drive under the very stressful concerns for a loved one did not enhance your opinion of our establishment.
In response to your complaint about the heat, we do know that ALL of your bedding was on the floor in the morning so you had to have got warm during the night.
The wooden floor we have upstairs is part of the character of this 60s era building and lends its charm to so many guests who don't appreciate cookie cutter motel chains.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

43 reviews from our community

Traveller rating
    12
    12
    10
    4
    5
See reviews for
14
10
9
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Edmonton
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 August 2013

A very quaint, spacious room with extremely comfortable beds. Office staff were friendly and helpful. There's an onsite laundry mat so you can easily do your laundry if needed. We received breakfast vouchers for the Husky down the road and was pleasantly surprised that we could order whatever we wanted off the menu and use the vouchers like cash. What a treat after days of continental breakfasts. Would stay here again and recommend it to others as "the place to stay in Cranbrook"!

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review, 19 February 2014
Thanks very much for your great review! We do appreciate your business! Hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mead, Washington
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 12 August 2013 via mobile

We stayed one night. The "inn" was very old and the room was kind of pieced together (4 different upholstery fabrics and a mix of furniture pieces). When we called to make the reservation we were told we could not have a discount because they were completely booked for the night, however, the vacancy sign was "on" that evening. The room was quiet, the bed was comfortable, and the staff was friendly.

  • Stayed August 2013
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Robin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review, 13 August 2013
Hello Robin, thanks for your review and the kind remarks about the comfortable bed, the friendly staff and the quiet night you had. At the time you booked the room it was the last NON SMOKING room we had available that night, although we did still have three smoking rooms. That is why the Vacancy sign was still on. Just in case we could fill them as well. We hope it doesnt stop you from coming to stay with us the next time you come thru Cranbrook. Thanks again for your business. !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 14 July 2013

I just spent the night here after rolling into Cranbrook late in the day. I was happy with the $80/ night price- all included and was given a breakfast voucher for the Husky down the road. The bed was comfy and the room was clean and has a fridge and microwave. There are many restaurants and coffee shops close by and parking right outside the room doors. The building is a little dated but that would not stop me from staying here again. There is also a laundromat in the lobby of the motel. The motel is on the highway so expect some road noise.

Room Tip: Good stop-over motel. Bring your earplugs if road noise bothers you.
See more room tips
  • Stayed July 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kory M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review, 13 August 2013
Thanks very much for your kind remarks. We appreciate your business and hope you come again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bicester oxfordshire U.K.
Level Contributor
112 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 30 June 2013

My gps had broken but the man in reception checked it out found the fault and then directed me to the cheapest place to get the part (a cable) from. I was given advice also on places to visited ended up staying an extra night They advised in their advert material that there might be road or rail noise and offer free ear muffler but I had no problem( in fairness I have a hearing problem) Excellent value and caring staff.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Merewoodman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KootenayCountryInn, Manager at Kootenay Country Inn, responded to this review, 13 August 2013
Thank you very much for your great review. We certainly enjoyed having you stay at our motel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 15 May 2013

We, me and my wife had a one night stop there on our way to Spokane and for the money that we paid it is excellent! It situated in the middle of everything, Tim Hortons, McDonalds, all the big names are one block away one from the other. The room was exactly what we needed, clean and quiet room. For the price I think is a good choice.

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review, 16 May 2013
Hello Dan, Thanks Very much for the great review. We are very glad you and your wife enjoyed your stay and will be sure to pass on your appreciation to our great staff.!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, British Columbia, Canada
1 review
4 of 5 bubbles Reviewed 21 December 2012

Affordable and cozy, has everything you need, cable, coffee maker, fridge, microwave. Free Wifi. Close to the mall and restaurants, right next to the bus depot (my destination) Staff was extremely friendly and accommodating. I am a student who ended up in Cranbrook unexpectedly due to a re-route of my flight. It was perfect for me and my pocketbook. :)

  • Stayed December 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KootenayCountryInn, Owner at Kootenay Country Inn, responded to this review, 24 December 2012
Thanks Very Much Jane! We really appreciate your comments and we are constantly striving to make things better for all our guests. What you say makes all our efforts worthwile. We look forward to seeing you again in the happy circumstance you find yourself in Cranbrook by accident, or design!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cranbrook hotels
0.1 mi away
Days Inn Cranbrook
Days Inn Cranbrook
#5 of 17 in Cranbrook
3.5 of 5 bubbles 192 reviews
4.6 mi away
St. Eugene Golf Resort & Casino
0.2 mi away
Sandman Inn Cranbrook
Sandman Inn Cranbrook
#14 of 17 in Cranbrook
3.5 of 5 bubbles 94 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
BEST WESTERN Cranbrook Hotel
0.0 mi away
Lazy Bear Lodge
Lazy Bear Lodge
#7 of 17 in Cranbrook
4.0 of 5 bubbles 84 reviews
1.0 mi away
Almo Court Motel
Almo Court Motel
#9 of 17 in Cranbrook
4.0 of 5 bubbles 84 reviews
Show Prices
Show Prices
Show Prices

Been to Kootenay Country Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kootenay Country Inn

Property: Kootenay Country Inn
Address: 1111 Cranbrook St N, Cranbrook, British Columbia V1C3S4, Canada (Formerly Country Comfort Inn)
Region: Canada > British Columbia > Kootenay Rockies > Cranbrook
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #11 of 17 Hotels in Cranbrook
Price Range (Based on Average Rates): £
Hotel Class:2 star — Kootenay Country Inn 2*
Number of rooms: 36
Official Description (provided by the hotel):
Kootenay Country Inn is located conveniently on the strip in Cranbrook, BC, next to East Side Marios and is close to 11 different restaurants, shopping and attractions. All rooms come complete with one or two queen size beds, with some rooms having hideabeds, as well as fridges, microwaves and Gourmet Keurig K-Cup coffee makers with Regular Coffee, Decaf and English Breakfast Tea available. In room Phones with free local and long distance calling to anywhere in North America, Cable TV and Free Wifi is provided to every room, just ask for your code at check in. We also have new Movie Channels and HBO. We have 10 kitchenette units which additionally have a sink and two electric hotplate stove top unit. We also have the public coin op laundromat accessible through the lobby with self serve coin operated washers and dryers or our great laundry drop off service. Guests enjoy our free sauna as well until 8pm. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com and Odigeo so you can book your Kootenay Country Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing