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“Great Place To Stay!”

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Best Western Cranbrook Hotel
Ranked #5 of 17 Hotels in Cranbrook
Certificate of Excellence
Calgary, Canada
Level 5 Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great Place To Stay!”
Reviewed 19 August 2012 via mobile

This is a newly renovated hotel. It has lots of amenities and the rooms are very nice. Like most Best Western Hotels, it is very clean and the staff are friendly. It was also very quiet which was great. We would definitely stay here again.

Stayed August 2012, travelled as a couple
Helpful?
Thank Tornane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Best Western Cranbrook Hotel, responded to this review, 28 August 2012
Thank you for sharing your experience. We look forward to having you back on your next visit to Cranbrook.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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348 reviews from our community

Traveller rating
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    51
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    9
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
Calgary
Level 5 Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 11 August 2012

We arrived late at night after an impulsive decision to get out of town. After driving through Fernie and not being able to find a single room available, we found ourselves in Cranbrook. The woman that welcomed us at the front desk was incredibly friendly and got us settled into a room quickly. We didn't get a chance to use any of the amenities but the room was clean, the beds comfortable, the pillows delightful and the price reasonable.

Room Tip: Ask for a room facing the parking lot. Rooms on the other side face a auto repair shop which wasn...
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kallabel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Best Western Cranbrook Hotel, responded to this review, 28 August 2012
I am so glad we could help make your spontaneous trip a successful one. I will pass along your compliments on our rooms and hospitality to our team. Thank you for posting your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level 4 Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 August 2012

Don't give 5 ratings ever, but this hotel deserves it!!! Staff polite and very helpful, rooms very clean, very up to date. Fridge, microwave, nice wall mounted big flat screen TV, couch and coffee table nice touch, comfortable!!! All in all great value for your hard earned dollar!
Definitely would be a pleasure to return!!! :-)
Great to be home in our beloved Canada!!!

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveler154914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Best Western Cranbrook Hotel, responded to this review, 8 August 2012
It will be my pleasure to pass along your compliments to our team at the Best Western Cranbrook Hotel. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alberta, Canada
Level 5 Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 August 2012

Recently stayed for one night with 2 teenage sons and niece. Stayed in a suite that had a separate bedroom with two queen beds and a pull out sofa in the living room. Room had a fridge, sink, 2 burner stove top, microwave, toaster and all utensils/dishes provided. Room also had 2 bathrooms which was great since there were 4 of us. Flat screen TV's in bedroom and living room. Enjoyed the pool and waterslide. We were disappointed that there was no hot tub. Would have been nice to be able to soak after a 7 hour drive. Didn't eat in the little cafe. No continental breakfast at this location either. Received a discounted rate for being a Costco member, but was still pricey. Front desk staff was very friendly.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank REETZ18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Best Western Cranbrook Hotel, responded to this review, 8 August 2012
Thank you for sharing your experience. I am happy you enjoyed your room. Our team will be pleased to welcome you back on your next visit to Cranbrook.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level 6 Contributor
163 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
Reviewed 25 July 2012 via mobile

We stayed 1 night at this hotel. We arrived late and just needed a place to sleep. We got a deluxe king room, and it was fantastic! The bed is one of the best I have ever slept in, and the room was spacious and had all the amenities we needed. It was a bit pricy - even after the AAA-discount we still had to pay CAD 151 + taxes. Unfortunately breakfast is not included.

Stayed July 2012, travelled as a couple
Helpful?
1 Thank Rikke21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Best Western Cranbrook Hotel, responded to this review, 31 July 2012
Thank you for posting your review. I am so pleased you had such a restful sleep with us while on your travels. It will be a pleasure to pass along your compliments to our team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level 6 Contributor
142 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 23 July 2012

A newish hotel on the main soulless 'drag'. Room fine – all usual facilities. Indoor pool with slide. Breakfast not included. Hotel has a 'cafe' which serves some fairly basic 'Italian' food – not terribly inspiring. Not a lot of alternatives if you don't want to drive for food – hence the disastrous visit to East Side Mario's (see separate review) which is just within walking distance. So - fine for a night but not much more.

Stayed July 2012, travelled as a couple
Helpful?
1 Thank budd4y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Best Western Cranbrook Hotel, responded to this review, 31 July 2012
I am happy you had a good night’s rest with us. Thank you for sharing your experience. We look forward to welcoming you back on your next visit to Cranbrook.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cranbrook, Canada
Level 5 Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 July 2012

The hotel staff are pleasant, helpful & friendly. It is situated close to restaurants & easy to find on the main strip. Unfortunately the corridors had a smell like somebody had been smoking in them & the rail line runs right at the back of the hotel so its very noisy.

Room Tip: The rooms at the fron are probably the quietest but you will hear the trains whichever one you stay...
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CabinBoy2392
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Best Western Cranbrook Hotel, responded to this review, 25 July 2012
Guest feedback is very important to us. Thank you for posting your review. I will pass along your compliments and concern to our team. I know they work very hard to ensure every guest has a good experience. We hope to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Cranbrook Hotel

Property: Best Western Cranbrook Hotel
Address: 1019 Cranbrook St N, Cranbrook, British Columbia V1C 3S4, Canada
Phone Number:
Region: Canada > British Columbia > Kootenay Rockies > Cranbrook
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 17 Hotels in Cranbrook
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Cranbrook Hotel 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
A combination of superior service and friendly hospitality, this hotel can accommodate the most discerning business or leisure traveller. Guest rooms feature deluxe furnishings, amenities and complimentary high speed internet. For an extended stay, select from 1 or 2 bedroom kitchenette suites. Onsite features include indoor pool with waterslide, fitness centre, outdoor patio, games room, Business Centre and café. ... more   less 
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Also Known As:
Best Western Cranbrook
Cranbrook Best Western

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