For the past 12 years, I have been traveling across southern BC and Alberta, and stayed in a number of hotels, B&B's and motels. This tops the list of places that I like to stay and the reason is simplicity itself.....the proprietors of this establishment know that satisfaction is in the details....that high quality customer service cannot be beat and that maintaining quality for your guests always wins hands down.
I sleep like a baby in this hotel...because it is a cozy, functional and attractive room with a great bed and a calming decor...not to mention that there is a lovely nature preserve just outside my door. Here I can sleep with my window and drapes left open, breathing in the cool night air...and get up in the morning and groom myself atop heated tiles in the washroom....and wait, there's more!
I get a kitchen to cook my own meals in, a fast, reliable wireless connection, and some of the best chocolate that I have savoured.
Did I mention customer service? The other establishments in this area need to come here to learn what customer service is all about! I have stayed in most of the hotels in this city, and NONE compare to this one.
Bottom line: if you are coming to Cranbrook, then there is just no other choice...stay here...or stay in second class.
I will probably regret posting this review, as it will make it just that much harder for me in the future to secure a reservation, but hey, this couple deserves to succeed in a big way.
- Official Description (provided by the hotel):
- A Canadian Alpine Lodge located at the south entrance to Cranbrook, adjacent to Elizabeth Lake Conservation area. Try our history of Kootenays mini golf course or enjoy a walk along the Marsh Trail. The lodge features the finest king and queen beds in Cranbrook. ... more less
- Also Known As:
- Elizabeth Lake Hotel Cranbrook
- Elizabeth Lake Cranbrook