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“Good service; lovely rooms”

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Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW
Ranked #3 of 9 Hotels in Courtenay
Certificate of Excellence
Stockport, United Kingdom
Level 6 Contributor
1,098 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 439 helpful votes
“Good service; lovely rooms”
Reviewed 21 July 2013

Well positioned on Highway 19A on the outskirts of Courtenay. The rooms are clean, well appointed and comfortable. The service, particularly the fron desk, was very good. We purchased in advance (non-refundable) and this proved to be excellent value. Hot breakfast was included.
We would use again and would recommend.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank manswa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jauline, Front Office Manager at Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW, responded to this review, 23 July 2013
Dear manswa,

We greatly appreciate your review of your recent experience at The Holiday Inn Express & Suites, Comox Valley! We are pleased that you enjoyed your stay at our property and found your advanced purchase to be of excellent value.

Our staff will be delighted to hear your comments regarding the cleanliness and comfort of your guestroom and the service that you experienced at our front desk. If there is anything that we can do to make your stay with us more comfortable, please let us know!

Thank you for your patronage and your recommendation! It was our pleasure to accommodate you and we look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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454 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (121)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Vancouver
Level 4 Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 July 2013

We stayed here one night. The room and bathroom were clean and spacious. Loved the fact that it had a microwave and fridge, even though we didn't end up using either. Free WiFi. The staff are super friendly. The hotel backs onto a scenic path, where you can see a small airfield and view the estuary. It was a lovely walk. The free breakfast is always a plus, with your typical cereals and some hot foods like eggs, bacon and sausage. I didn't try the pancakes. The dining room isn't that big, so it may be difficult to get a table. There is no restaurant on site, but there are some nice local restaurants in Courtenay to try. Overall, a great hotel and a great stay.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AWTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sidney Bc Canada
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 July 2013

Once more my wife and I have the most incredible experience at this hotel. Everything about it is first class from the housekeeping staff right up to management level. The cleanliness, the ambiance and as mentioned the staff are 1st class. The front desk staff are hilarious just what you need when staying in a hotel
We always try and use the Holiday Inn Express chain and this is without doubt one of the best we have stayed in.
What a great location if you are traveling up Vancouver Island BC.

Thank you everyone we WILL be back so look out!.

P.S. The breakfast was awesome to.

Room Tip: They are all good.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brewpod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelowna
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 July 2013 via mobile

My husband and I stayed here in a two room amily suite with my father-in-law. The room was great, it had a fridge, sink, and microwave. This hotel offers a hot breakfast with your stay, which was excellent. I would definitely recommend staying here and will again.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shirlgir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jauline, Front Office Manager at Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW, responded to this review, 17 July 2013
Thank you for choosing the Holiday Inn Express & Suites, Comox Valley! We appreciate you taking time out of your day to post a review about your experience at our property. The staff and management are delighted to read that you enjoyed your stay with us.

We appreciate your business and look forward to welcoming you back to our property again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Level 4 Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 July 2013

We stayed here when it was just new, last year? We were enroute to a wedding in Campbell River. Only negative I had against the property was that it advertised a wonderful waterslide. My young sons were terrified to go in it, because it relies on sunlight. The whole waterslide area was so dark, that we could barely see the steps to get to the top. We were using the facilities well before the pool/waterslide was to close for the night. My sons were so disappointed as this was to have been a highlight of our trip for them.

We have rebooked for this year, so hopefully they'll get some daylight waterslide time...if nothing has changed.

Room Tip: Rooms on the back are quieter, higher floors have better view of the estuary. If you're going f...
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  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boyzbymommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Alberta
Level 5 Contributor
47 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 12 July 2013

Stayed one night on business. Booked a standard king room and to my surprise the room was a suite. Fridge, microwave, sofa bed. The king bed was in a separate room. The bathroom was large and modern.

This hotel is clean and well maintained. Although I didn't use the fitness facility I checked it out. It's average - typically small with a few cardio machines. I didn't use the pool.

Check in and check out were seamless. The location of the hotel is decent. Relatively close to amenities. Most everything one would require is within walking distance and certainly an easy drive.

Staff were pleasant and helpful. I am a frequent customer of this chain and would recommend this location to anyone staying in the area.

Room Tip: King suite is remarkable.
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank KOA3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada, United States
Level 6 Contributor
173 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 5 July 2013 via mobile

Just stayed there for 2 Noghts during 2013 BC Bike Race. Was traveling with Daughter and Grand Son there offered me the Family Suite. Was very comfy we also enjoyed the Water Slide and Pool. They also have a nice Free Breakfast. See you next year.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW

Property: Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW
Address: 2200 Cliffe Ave, Courtenay, British Columbia V9N 2L4, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Courtenay
#1 Family Hotel in Courtenay
#3 Business Hotel in Courtenay
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites, Comox Valley! Our friendly service oriented staff are dedicated to providing you with a memorable experience that will leave a lasting impression. The Holiday Inn Express and Suites Comox Valley is the newest property in the Courtenay/ Comox area with the Comox Valley's only in-hotel waterslide. Our convenient location is ideal for corporate guests. Inquire about holding your next meeting in our lovely Seaview Boardroom, or prepare for that next big presentation in our 24 hour business center where we welcome you to take advantage of the self serve complimentary fax and photocopy services. Naturally we offer complimentary high-speed wireless internet access in all of our guestrooms and throughout the entire hotel. Leisure guests and families love our amenities! Stay Smart with our free hot breakfast buffet, focus on fitness in our 24 hour fitness center, or make a splash in our family oriented indoor pool with waterslide and spacious hot tub. All of our beautifully appointed guestrooms feature HD TV on 32" multi-media televisions, mini fridge, microwave, coffee maker, iron/ironing board, and hairdryer with the majority of our guestrooms featuring stellar mountain or ocean views. We invite you to keep cool and get out of the summer heat in our air conditioned guestrooms, or curl up under our warm and cozy deluxe comfort bedding collection on a blustery winter’s day. Whatever the season, The Holiday Inn Express & Suites Comox Valley has your comfort in mind!The Comox Valley is nestled in the scenic splendor of Forbidden Plateau and the Comox Glacier. Visitors to the Comox Valley often enjoy hitting the slopes for an exhilarating ski or snowboard adventure on Mount Washington, kayaking in the Straights of Georgia, or hiking in the vast pristine wilderness that surrounds us.So, for your next trip to Vancouver Island let us welcome you to the new Holiday Inn Express & Suites, Comox Valley in the heart of British Columbia's "Adventure Playground." ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Courtenay Comox Valley Sw
Holiday Inn Express Courtenay
Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW Vancouver Island, Canada

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