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Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW
Ranked #2 of 9 Hotels in Courtenay
Certificate of Excellence
Vernon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fantastic!”
5 of 5 bubbles Reviewed 25 August 2013 via mobile

After a horrifying night at the BW Capilano, we were pleasantly surprised by this HI! It was comfortable, spacious, clean, the staff was wonderful. I have nothing but nice things to say about this hotel and would recommend it highly!

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AMAZING-DESSERTS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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429 reviews from our community

Traveller rating
    272
    127
    21
    5
    4
See reviews for
147
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 August 2013

Exceptional service by hotel staff, very spacious and comfortable rooms and suites. All services are well organized and delivered. As a regular Holiday Inn visitor I rate this as one of the best hotels and there is nothing I can point out that may need further improvement. Well managed.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aseesk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 23 August 2013

The room was clean and big but the hotel was just OK. There is not much to do in Comox and the restaurant selection is very limited. The breakfast at the hotel was your typical breakfast of cereal, bagels, and yogurt.

  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank txaggie98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jauline, Front Office Manager at Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW, responded to this review, 24 August 2013
Dear Valued Guest,

Thank you for your review of your recent experience at the Holiday Inn Express & Suites, Comox Valley. We are happy to hear that you found the hotel to be nice, and that you found your room to be spacious.

We quite surprised to hear that you found our hotel to be nothing special and that you found the breakfast to be standard. We feel that we have a superior product and we pride ourselves on the high quality of service and amenities that our reviewers rave about on Tripadvisor and various other travel review sites.

Regarding our Express Start Hot Buffet Breakfast, we are the only hotel in the Comox Valley that offers a complimentary full hot breakfast to our valued guests. Our daily offerings in the Breakfast Bar include (but are not limited to) scrambled eggs or cheese omelets, sausage or bacon, muffins, yogurt, bread with jam, honey and peanut butter, an assortment of bagels with cream cheese, cereal (gluten free bread and cereal available upon request), english muffins, pancakes with maple syrup, hard boiled eggs, a variety of juices, apples, oranges, bananas and of course our signature hot cinnamon buns. I would like all of our readers to know that we are happy to accommodate dietary restrictions when advised in advance of arrival.

We were also surprised to hear that you found restaurant selection and activities in the Comox Valley to be limited. We are fortunate enough to live in the Recreation Capital of Canada, and our area is often referred to as "Canada's Adventure Playground" Guests of the Valley during the month of August typically enjoy a wide range of festivals, our local farmers market, various winery tours, gourmet culinary tours, scenic chairlift rides on Mount Washington, fossil digging tours on the Puntledge River, shopping on historic 5th Street, beachcombing, swimming, ocean and freshwater fishing, kayaking, hiking, backpacking, rock climbing, caving, wildlife viewing, whale watching, mountain biking, long boarding, scuba diving, rafting, visits to the Nim Nim Interpretative Center, the I-Hos Gallery and many other local art galleries. We truly feel that the possibilities are endless in the Valley. Our Guest Service Agents are passionate about finding activities to suit the needs of our valued guests, so if you need suggestions, please ask and we will continue to do our very best to offer suggestions without being asked ;)

Locals of the Comox Valley are extremely proud of the restaurants and culinary delights offered in our area. There are many talented Chef's cooking up plates of locally sourced, mouthwatering fare all over the Valley! With over 450 farms in the area supplying at least 40 quality restaurants this area truly is a foodies delight! In addition to the local farms, we are home to numerous wine and whiskey makers, cheese makers, bakers and aqua-culturalists.

We want you to know that we strive to provide a memorable Comox Valley experience that leaves a lasting impression. It is our goal that guests not only enjoy their stay at our hotel, but enjoy the surrounding beauty of the Comox Valley and all that it has to offer.

Thank you once again for your review. I sincerely apologize that we were unable to exceed your expectations on your recent stay. We hope to have the opportunity to serve you again soon.

Sincerely,

J.Matkin
Front Office Manager

PS. If you would be so kind as to alert me in advance of your arrival I would be pleased to put together a package of suggestions on activities and restaurants in an attempt to ensure that you get a taste of what our beautiful valley has to offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edson, Canada
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 17 August 2013

We arrived at this hotel in Courtenay at 10:00 pm on Saturday, August 10. We had been looking for any decent hotel or bed&breakfast since Nanaimo. We got in only because another guest had cancelled. It was a jacuzzi suite with a King-sized bed! (We had been considering sleeping in our van.) They could have charged us $300, but gave us a reduced rate because it was so late. Nice! The room was clean, the tub was fun, the bed was great and breakfast was fantastic.

Stayed August 2013, travelled with family
Helpful?
1 Thank kevinleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver Island
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 16 August 2013

Everything was lovely: super-friendly staff, modern clean room, free parking, tasty breakfast, and a fun waterslide... we only stayed one night but we will definitely book there again if we are staying in the area. Two thumbs up :)

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank spicyradish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 16 August 2013

Stayed here again and still love it. Discovered more of the beautiful walking trail with seals having a great time in the river eating salmon and eagles. Great pool, waterslide and hot tub. Good included breakfast, friendly staff, walking distance to wonderful restaurants.

Room Tip: Ask for a room on the 4th floor facing the water.
See more room tips
  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JazzGirlVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ganesville, FL
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 August 2013

For our 5-day stay in Courtenay for the Van Isle music fest, we chose the HI Express because of its amenities - a fitness center; guest laundry; breakfast. We were delighted to also have a gorgeous walking trail right out the back door, which we walked all mornings. In addition, a shuttle bus to the music festival and back ran every 30 minutes. Kudos to all who made that happen!

We primarily stay in Hilton hotels (Hampton; HI Garden Inn; Doubletree), and couldn't have asked for a better stay for the price. Lovely hotel, very clean, helpful staff.

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gatorgirl2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW

Property: Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW
Address: 2200 Cliffe Ave, Courtenay, British Columbia V9N 2L4, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Courtenay
#1 Family Hotel in Courtenay
#3 Business Hotel in Courtenay
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites, Comox Valley! Our friendly service oriented staff are dedicated to providing you with a memorable experience that will leave a lasting impression. The Holiday Inn Express and Suites Comox Valley is the newest property in the Courtenay/ Comox area with the Comox Valley's only in-hotel waterslide. Our convenient location is ideal for corporate guests. Inquire about holding your next meeting in our lovely Seaview Boardroom, or prepare for that next big presentation in our 24 hour business center where we welcome you to take advantage of the self serve complimentary fax and photocopy services. Naturally we offer complimentary high-speed wireless internet access in all of our guestrooms and throughout the entire hotel. Leisure guests and families love our amenities! Stay Smart with our free hot breakfast buffet, focus on fitness in our 24 hour fitness center, or make a splash in our family oriented indoor pool with waterslide and spacious hot tub. All of our beautifully appointed guestrooms feature HD TV on 32" multi-media televisions, mini fridge, microwave, coffee maker, iron/ironing board, and hairdryer with the majority of our guestrooms featuring stellar mountain or ocean views. We invite you to keep cool and get out of the summer heat in our air conditioned guestrooms, or curl up under our warm and cozy deluxe comfort bedding collection on a blustery winter’s day. Whatever the season, The Holiday Inn Express & Suites Comox Valley has your comfort in mind!The Comox Valley is nestled in the scenic splendor of Forbidden Plateau and the Comox Glacier. Visitors to the Comox Valley often enjoy hitting the slopes for an exhilarating ski or snowboard adventure on Mount Washington, kayaking in the Straights of Georgia, or hiking in the vast pristine wilderness that surrounds us.So, for your next trip to Vancouver Island let us welcome you to the new Holiday Inn Express & Suites, Comox Valley in the heart of British Columbia's "Adventure Playground." ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Courtenay Comox Valley Sw
Holiday Inn Express Courtenay
Holiday Inn Express Hotel & Suites Courtenay Comox Valley SW Vancouver Island, Canada

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