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“Staying in Courtenay/Comox”

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BEST WESTERN The Westerly Hotel
Ranked #4 of 9 Hotels in Courtenay
GreenLeadersBronze level
Harrogate, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Staying in Courtenay/Comox”
4 of 5 bubbles Reviewed 26 July 2013

We enjoyed our stay in the Best Western Westerley in Courtenay. It's the third time we've stayed. We stayed for 11 days. The rooms was clean, the bed was very comfortable. Good bathroom and shower. Good wardrobe space and drawers Within easy walking distance of the city centre. Plenty of parking space. Try and book a room away from the road bridge over the river at the back of the hotel, it will be quieter.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda B, Duty Manager at BEST WESTERN The Westerly Hotel, responded to this review, 28 July 2013
Dear Guest,
Thank you for your wonderful review. I'm so happy to hear that you had another great stay with us! We also agree, great location, close to our fabulous downtown shopping.
We look forward to welcoming you back and seeing you again!
Warm Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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592 reviews from our community

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    16
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (124)
Date | Rating
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English first
Victoria, Canada
Level Contributor
243 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 bubbles Reviewed 24 July 2013

I usually stay here when in Comox for business. The staff is always friendly, the rooms are spacious and the service is good. Their breakfast included in the stay has gradually weakened to the point where you now only get a $5 voucher and that's disappointing as they used to have a very good spread and even a chef making you omelettes at one point.. for free. If you're lost for a place to stay, this is a safe bet.

Room Tip: Make sure you ask for a room not facing the bridge which makes a lot of noise at night when cars dri...
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Voodew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda B, Duty Manager at BEST WESTERN The Westerly Hotel, responded to this review, 28 July 2013
Dear Lyleth,
Thank you for taking the time to let us know about your recent stay and we really appreciate your choosing our hotel when you are in town on business.
As to the changes of our breakfast, we want to provide a healthier option for our guests, a way for guests to start their day or end their day how they choose. Guests with special dietary needs can now choose to use the $5 voucher towards a healthy option at any of our F&B Outlets. In addition this addresses special dietary requests and allergies (gluten free etc..), as now guests can use the voucher towards a la carte menu options.
We look forward to welcoming you back and seeing you again!
Warm Regards
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Prince George
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 18 July 2013 via mobile

We stayed for 2 nights and it was a good experience. Stayed in the back building, quiet and comfortable. The beds were very comfortable, room service quick, and pub clean. We received $20 gift certificate for food and were so impressed with the seafood chowder we had it two days in a row. Will stay here again.

Stayed July 2013, travelled with friends
Helpful?
Thank misskelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda B, Duty Manage at BEST WESTERN The Westerly Hotel, responded to this review, 22 July 2013
Dear Misskelli,
It is always appreciated when one of our guests takes the time to let us, and their fellow Trip Advisor reviewers, know when we have met or exceeded expectations.

Thank you for staying with us! We believe it's the little touches that make a difference, and we are pleased it made the difference in your stay. We look forward to seeing you again soon!

Warm Regards
Linda Bigelow
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Courtenay, Canada
1 review
4 of 5 bubbles Reviewed 17 July 2013

We stayed in one of the new rooms at the Westerley and it was a treat. The room was nicely appointed, lovely decor and the beds were very comfortable. Plus, it had a balcony and the noise level outside was fairly low. The shower was luxurious. All the staff were helpful, especially the young man at check-in and the woman in the restaurant.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Susan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda B, Duty Manager at BEST WESTERN The Westerly Hotel, responded to this review, 22 July 2013
Dear Susan V.
We appreciate the positive comments that we receive from guests and share these with our associates who deserve a pat on the back for a job well done! We pride ourselves in helping make our guest’s experience a positive one and to consistently anticipate their needs, because it is the little things that make the difference.

Thank-you again for the taking the time and we will look forward to welcoming you back to the Westerly Hotel in the future!
Warm regards
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Victoria, Canada
Level Contributor
5 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 16 July 2013

My family and I booked a couple of rooms here as we were catching the Comox - Powell River ferry the next day. Took some time to get checked in due to some computer booking issues on the front desk but after that, it was a good experience. Rooms were clean and just what we needed for our overnight stay. Breakfast was good too. Front desk gave us a great recommendation for dinner - "Chad's" restaurant just along the main road a little way. Modern pub style family restaurant with lots of great food options and 3 types of tasty sangria.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeremy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda B, Duty Manager at BEST WESTERN The Westerly Hotel, responded to this review, 22 July 2013
Dear Jeremy T.
Thank you very much for having your family stay with us and for taking the time to write such a nice review of our hotel. We appreciate that you chose to stay with us on your recent visit to Courtenay and we look forward to the opportunity to welcome your family back to our hotel.
Guest Services
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Windsor, Canada
Level Contributor
9 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 16 July 2013

This has been our second trip to Vancouver Island and have stayed here both times. This will be our first choice the next time we come to the Island. We will be recommending all family and friends to use this Hotel if they ever come to Vancouver Island. The pool was just the right temperature for my liking this time ... I was actually able to get into it and enjoy it this trip. On our prior trip, I found the water in the pool a bit too cool, but this time it was excellent. We were also at the Hotel during the Musicfest Weekend on Vancouver Island and the Hotel was booked to the Max, and as far as noise from other people, we heard nothing. You should really check this place out.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Deborah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda B, Duty Manager at BEST WESTERN The Westerly Hotel, responded to this review, 22 July 2013
Dear Deborah,
Thank you for your wonderful review. I'm so happy to hear that you had another great stay with us and we really appreciate your choosing our hotel and recommending us to others.
We look forward to welcoming you back again soon

Once again, we appreciate you taking the time to share your comments and sincerely hope that you enjoyed your visit to Vancouver Island.

Warm regards Linda Bigelow
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Port Alice
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 July 2013

We are seniors who have stayed at the Best Westerly in Courtenay, B.C several times. The staff has always been very helpful. The rooms clean, the beds comfortable . We have never been bothered by noise from above or even from people passing in the hallway. The room was a good size with two queen beds, a desk for my laptop, easy plug ins for charging the cell phone and laptop. A nice sized flat top TV with lots of channels. The bathroom was roomy with a good sized vanity top . I cannot think of one thing I would change. The breakfast buffet was well set up with healthy choices.

Room Tip: Ask to see the room in advance of actually checking in, Then if you perceive a problem they will gi...
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Irene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda B, Duty Manager at BEST WESTERN The Westerly Hotel, responded to this review, 22 July 2013
Dear Irene S.
Thank you for taking the time to let us know about your recent stay. We really appreciate you choosing our hotel, and also for recommending us to others! We often get great compliments on the outstanding service of our staff and we look forward to welcoming you back and seeing you again!
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Additional Information about BEST WESTERN The Westerly Hotel

Property: BEST WESTERN The Westerly Hotel
Address: 1590 Cliffe Ave, Courtenay, British Columbia V9N 2K4, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Courtenay
#1 Green Hotel in Courtenay
#4 Family Hotel in Courtenay
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN The Westerly Hotel 3*
Number of rooms: 144
Official Description (provided by the hotel):
Courtenay's Only Full-Service Hotel Centrally Located in the Heart of the Comox Valley our location offers convenient access to all that Comox Valley has to offer. Our property features 139 guestrooms and suites, inclusive of our newer 36 room Mountainside wing. We are pleased to provide high-speed wireless Internet, local phone calls and parking. We have three on-site food & beverage outlets including a restaurant, lounge and pub and Specialty Liquor Store. Additional hotel facilities include a heated in-door pool, hot tub, sauna, fitness facilities, business centre, ski & bike storage, guest coin laundry, games room, sports team locker rooms and meeting facilities. ... more   less 
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Also Known As:
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
BEST WESTERN The Westerly Hotel Courtenay, Vancouver Island, Canada

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