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“Courtenay Westerly Hotel Centre”

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Best Western The Westerly Hotel
Ranked #4 of 9 Hotels in Courtenay
GreenLeadersBronze level
Courtenay, Canada
1 review
“Courtenay Westerly Hotel Centre”
Reviewed 2 August 2014

Hotel rooms were clean, well ventilated, with comfortable beds. Pet friendly policy very good. Breakfast buffet was quite good, featuring locally produced bacon and other goodies. Late night meal selection reasonable, with good, travel-weary "comfort food" suitable for adults and kids. Bar/lounge was too noisy for us. Discount tickets could be used to reduce payment for meals. When we return to Courtenay we will use this hotel.

  • Stayed August 2014, travelled as a couple
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Review collected in partnership with Best Western

Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review, 6 August 2014
Dear John S
We really appreciate your compliments on the hotel rooms and the restaurant.
Our team works so hard to be friendly and helpful and to make your hotel stay a complete experience.
Thank you for staying with us and also for taking the time to write us up!
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634 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
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English first
Nanaimo
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 August 2014 via mobile

Great hotel! Had everything, nice restaurant and bar! Clean, quiet, staff was friendly and helpful! We upgraded our room it was really nice and new! Downside pool and pool area were small. Wheelchair accessible. Would definitely pick this hotel if we stay in Courtney again

  • Stayed March 2014
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Helpful?
Thank NikkiWaugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review, 6 August 2014
Dear NikkiWaugh
Thank you for choosing our hotel for your hockey tournament stay. I hope you took advantage of our storage room for all the hockey gear and the games room for between and after the tournaments.
It is so rewarding to get such a great review. We appreciate you taking the time to write.
Cheers. Hope to see you next time!
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Courtenay, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2014

I love the small town of Courtenay, BC and the Best Western is an excellent hotel to stay in - pub and restaurant on site, located in downtown and adjacent to a liquor store! Great rooms and exceptional staff!

  • Stayed July 2014, travelled on business
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Review collected in partnership with Best Western

Helpful?
1 Thank Jaimy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review, 24 July 2014
Dear Jaimy H

Wow what a review you gave us! Thank you so much for the 100% score.
We are constantly working on making all aspects of your stay at the Westerly the best they can be.
Sounds like we managed to achieve that for your Festival stay.
Thanks for taking the time to write up about us on trip advisor. We look forward to your return so you can check out the other aspects of our great area.
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Taree, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2014

My partner & I had such a lovely weekend away in Courtenay!

Even though we arrived late at night the front desk staff were very courteous & helpful in getting us checked in & up to our room as efficiently as possible. They even helped us get our bikes over to the new bike storage room.

Staying at the Westerly was a great way to balance out our festival time. We had beers & watched the World Cup at the Flying Canoe Pub & also had some really great sushi & cocktails there on our last night. The Sunday brunch was delicious - the seafood spread was very impressive.

Even though we stayed in the older part of the hotel we had a very large and comfortable suite with all of the required amenities.

We are looking for another excuse to make it back to Courtenay & would definitely stay at the Westerly again!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review, 24 July 2014
Dear Nick B

Thanks so much for the rave review you gave our hotel, staff, and food services.
Our staff is fantastic and it didn't surprise me that they went above and beyond by helping you with your bikes.
We are so happy you enjoyed the pub and the Sunday Brunch. Sounds like a great way to round out your festival weekend.
We look forward to seeing you again soon. Hopefully before the next festival as the Courtney and Comox Valley has so much to offer.
Cheers
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White Rock, Canada
1 review
Reviewed 12 July 2014

This is the best hotel experience I've had in all of my travels. The service by the entire staff was friendly, efficient, and very helpful. The room was very good, with everything we needed. The breakfast buffet was excellent.

  • Stayed July 2014, travelled as a couple
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Review collected in partnership with Best Western

Helpful?
Thank Doreen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review, 14 July 2014
Dear Doreen M
I am thrilled to hear that you were more than satisfied with your stay. It makes our jobs so much easier when we make people happy.
I am always receiving compliments on our staff; over and over again. They are our best asset!
Thank you for letting us know you liked the room and restaurant as well.
Please come and stay with us again.
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Calgary Alberta, Canada
1 review
Reviewed 6 July 2014

We stayed there on two separate occasions a few days apart.The hotel is well situated for travel along the coast and airport. The rooms and staff are commendable. Clean rooms, comfortable beds, and friendly, helpful staff. The breakfast provides a lot of choice, and meals were very good served by a well trained staff.

  • Stayed June 2014, travelled as a couple
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Review collected in partnership with Best Western

Helpful?
Thank Douglas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review, 14 July 2014
Dear Douglas M
I am so glad we batted %100 for you. It really makes us feel great when our team gets a review like yours. We then know that all the sum of the parts are working together to make for a great experience for our customers.
Can't wait to have you back!
We all thank you.
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Burnaby, BC - Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 July 2014

This hotel provides everything for a traveler's comfort. The ease and swiftness of check-in and check-out were perfect for these two senior women on their way to a camping trip. Will be returning - again and again. Most excellent service from polite and friendly staff.

  • Stayed June 2014, travelled with friends
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Review collected in partnership with Best Western

Helpful?
Thank 329wandam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managing O, Managing O at Best Western The Westerly Hotel, responded to this review, 14 July 2014
Dear 329wandam
I'm impressed. Two senior women going camping!
Thank you for an outstanding review! We really appreciate your time to write in about us.
We definitely look forward to your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western The Westerly Hotel

Property: Best Western The Westerly Hotel
Address: 1590 Cliffe Ave, Courtenay, British Columbia V9N 2K4, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Courtenay
#1 Business Hotel in Courtenay
#4 Family Hotel in Courtenay
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western The Westerly Hotel 3*
Number of rooms: 144
Official Description (provided by the hotel):
Courtenay's Only Full-Service Hotel Centrally Located in the Heart of the Comox Valley our location offers convenient access to all that Comox Valley has to offer. Our property features 139 guestrooms and suites, inclusive of our newer 36 room Mountainside wing. We are pleased to provide high-speed wireless Internet, local phone calls and parking. We have three on-site food & beverage outlets including a restaurant, lounge and pub and Specialty Liquor Store. Additional hotel facilities include a heated in-door pool, hot tub, sauna, fitness facilities, business centre, ski & bike storage, guest coin laundry, games room, sports team locker rooms and meeting facilities. ... more   less 
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Also Known As:
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Courtenay, Vancouver Island, Canada

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