Stay away from this hotel. It is a total dump. We came here for the dog shows. As you know dog people are not too picky. Their keys couldn't open the door. We were told it was a 1974 lock. The male caretaker didn't make an effort to fix it. We had a suite with kitchenette. There were only a few utensils and anything they have were very dirty. What I mean is really dirty that were black color and we were charged $125 per night sine this high season. The caretaker is a family. The wife is a smooth talker until we tried to get the upfront money we paid them back. The husband is very lazy and refused to do anything. He was very blunt. No air-conditioning in the room. The window screen is missing and were told that the drug addicts stole them. It is unbeliveable scary place. Although we paid them cash and we had to ask for a refund and moved to Best Western next door. Then the woman caretaker called Best Western front desk that they have to charge us $50 damage fee. We went back to ask the woman in the office what kind of damage we did to her room for 15 minutes. She said her husband found dog hairs on the floor that were not there before. She already charged my credit card that used for the reservation. I was too tired to argue with her. I just wanted to get out of there. She used the phrase "cleaning fee as damage fee". It was totally rediculous. After we checked in Best Western, there was another dog people who reserved there had to come to check in at Best Western. I seldom write any review, but this time I want to warn people to stay away from that motel. Those people are trying to steal money from you. I never saw run down motel like this before. Even the worst Motel 6 is better than this place.
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- Also Known As:
- Comox Valley Hotel Courtenay
- Comox Valley Motel
- Comox Valley Inn Courtenay, Vancouver Island, Canada