We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best Western Austrian Chalet
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
Heron's Landing Hotel(Campbell River)
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
Big Rock Motel(Campbell River)
View Hotel
  • Free Wifi
  • Free Parking
Anchor Inn & Suites(Campbell River)
View Hotel
  • Free Wifi
  • Free Parking
Above Tide Motel(Campbell River)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Passage View Motel(Campbell River)
View Hotel
  • Free Wifi
  • Free Parking
Coast Discovery Inn(Campbell River)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Tsa-Kwa-Luten Lodge(Quadra Island)
View Hotel
Certificate of Excellence
  • Free Parking
  • Beachfront
The Harbourside Inn(Campbell River)
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (601)
Filter reviews
601 results
Traveller rating
131
241
156
44
29
Traveller type
Time of year
LanguageAll languages
More languages
131
241
156
44
29
Show reviews that mention
All reviewsmini golfping pong tablewafflespub next doorindoor poola ground floor roomwaffle makerexercise roomthe breakfast areafree breakfastloft suiteocean viewsea walkhot tubking bedthe pubolder hotel
Filter
Updating list...
350 - 355 of 601 reviews
Reviewed 28 May 2014

Front desk service was very good , upgraded me to a ocean view room . Rooms are older , location is central. Hotel is located on the hwy across from the beach walk way . The room has a small fridge and two burner stove top if you want to make your own breakfast .

Room Tip: Get one with an ocean view
  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cathy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWAustrianChalet, General Manager at Best Western Austrian Chalet, responded to this reviewResponded 29 May 2014

Thank you for submitting a review. We are currently participating in a property improvement program and are making updates to the interior and exterior. This year we have updated our breakfast room, guest room lighting, fitness area and this fall we will be focusing on our lobby, business center and guest room drapes.

I do hope you will visit us again and see all the wonderful changes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2014

Small, but with the loft it made it easy to stay here. Clean, quiet...awesome view. Easily slept 4 could have done one more. Some decor is a bit old but made up for it with comfort of beds and sofa. All in all it is a great place for a small family away from the downtown but less than a 5 minute drive to get into town.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWAustrianChalet, General Manager at Best Western Austrian Chalet, responded to this reviewResponded 10 May 2014

I am glad to hear that you enjoyed your room and had a nice time here in Campbell River. Our loft rooms are top floor and have a lovely view. We have traditional loft rooms that have air conditioning, which are perfect for the summer and should be requested upon booking. For those who wish to stay in and cook we have lofts that have a mini kitchenette but no air conditioning. As an ocean front property, usually the cool ocean breeze is enough. We will be upgrading our decor and furniture within the next two years as part of our property improvement program. This year we have expanded our lobby, added new patio furniture and guest room lighting and we are planning a lobby renovation for this fall.

We look forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

Great people, very clean but this place is getting old, Campbell River needs some new hotels, usually stayed at the Coast and had a great view of the ocean, my view at the BW was a concrete mini putt.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Chris J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWAustrianChalet, General Manager at Best Western Austrian Chalet, responded to this reviewResponded 10 May 2014

It sounds like you were booked into a ground level traditional room. Our busy season is here and availability does go quite fast. We do have many upgraded rooms styles on our 2nd and 3rd floor that have a lovely view. And though we may be aging, we are undergoing a property improvement program and many updates can already be seen throughout the hotel. Our fitness room has a new elliptical and new flooring. Our vending and laundry room has a new pop machine, guest patio sets and public seating is brand new.

Our biggest improvement is our new breakfast room expansion. New seating, granite counters and table tops. The breakfast menu has expanded as well. We have a new rotating menu that offers hot and cold items. Pancakes, crepes, french toast, bacon, links, scrambled eggs, quiche as well as a make your own waffle bar. Each day offers something a little bit different and is quite enjoyed by our guests.

Your feedback is highly appreciated and we hope that with our changes and upgrades, we will see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2014

Once again, a well -run, very comfortable and relaxing overnight stop.My only regret was that i did not have the time to stay for two nights. Staff very attentive to detail, and accessible. The next-door pub does have very good food at value for money prices. An early morning, or late evening, stroll along the waterfront, right outside the hotel doors, is a lovely bonus.
Looking forward to my next journey to the North Island.

Room Tip: In season, if you like flowers, pick a room with , or close to, fabuluosly coloured window -boxes
  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank midastaxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWAustrianChalet, General Manager at Best Western Austrian Chalet, responded to this reviewResponded 1 May 2014

It is always appreciated when a returning guest gives us a great review! I am happy that you enjoyed your stay with us and are looking forward to your next. There are a lot of changes happening on the property, we are currently updating our guest room lighting, painting our pool deck and getting new bbq tables. We also are planning a lobby renovation which we hope to start in the fall.

The flowers you enjoy will be arriving late May early June. We look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

I've spent about two weeks overall at this hotel over the past month on two business trips. The staff are great, the rooms are clean and comfortable. The breakfasts are good - nothing fancy but reasonable selection, hot and cold. The next door pub/restaurant has good grub and decent beer, but is not open to minors. The hotel is not well-situated if you're walking - it's a 35-40 minute hike to the shopping/restaurants area of Campbell River.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Conrad P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWAustrianChalet, General Manager at Best Western Austrian Chalet, responded to this reviewResponded 25 April 2014

Thank you for your kind words. I am glad that you enjoyed your stay and we here at the Best Western Plus Austrian Chalet appreciate your business. You are correct, it is a bit of a walk to the downtown area, but luckily we have a bus stop right across from our property that is easily accessible to our guests and run until about 10 pm.

We look forward to seeing you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews