I just spent 2 days at the Rustic Motel in Campbell River BC and have never been treated with such disrespect by a host in all of my life. We arrived late on Friday evening and the owner, Stephen [--], used rude and foul language to describe my family and our behavior--arriving late. My brother made an apology and Mr [--]'s response was "Don't patronize me". The next day Mr [--]'s attitude hadn't changed. He was rude, condescending, and had racist undertones to his speech in the morning. Before checkout on Sunday morning a large woman with dark hair and glasses pounded on our door and rudely demanded we put the "do not disturb" indicator on our door before walking away. Shortly after some elderly people went to ask Mr [--] why he was behaving so rudely and why they had not taken down their reservations when they called in. Mr [--] continually cut off the 3 elderly people became agressively argumentative leaving the two women in tears.
If you are going to Campbell River and need accomdations AVOID THE RUSTIC MOTEL!!! There are plenty of accomdations in Campbell River that will be HAPPY to treat you with respect.
After my experience this weekend I sincerely believe Stephen [--]does NOT belong in the hospitality business and I will be writing a letter to the Better Business Bureau outlining my treatment in his establishment.
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- Also Known As:
- Rustic Hotel Campbell River
- Heritage River Inn Campbell River, Vancouver Island