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Best Western Plus Burnaby Hotel and Conference Centre
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Reviews (533)
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All reviewskings innroom was cleanbest westernshot breakfastroyal oakchinese restaurant next doorbusy streetfree breakfastattached restaurantexcellent breakfastwhite spotmetro town mallexcellent locationvancouver arealots of parkinglots of restaurantsgreat place to stay
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369 - 374 of 533 reviews
Reviewed 13 October 2013

We stayed for one night on short notice - very friendly staff, nice clean room and good location, quick walk to Sky Train and local restaurants. Comfortable, well outfitted, great value for the price. Highly recommend. Had lots of business travelers, book ahead if you want to make sure you get a room.

  • Stayed: September 2013, travelled as a couple
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1  Thank RoosterTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKINGS, General Manager at Best Western Plus Burnaby Hotel and Conference Centre, responded to this reviewResponded 4 November 2013

Thank you very much for taking the time to share your review. We appreciate your kind, insightful and in depth comments regarding our overall service and our location had to offer. Our central location in Burnaby is very convenience for travelers. Thank you once again for staying with us. We hope that your travels will bring you back to Burnaby soon so that you can enjoy another great accommodation we provide.

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Reviewed 7 October 2013

We planned a small family reunion that wasn't able to happen but 2 cousins still went the accommodation was wonderful, the staff great. The prelimiinary plans made were done so well with the Cherry, the event coordinator. We can't say enough good things about our experience.

  • Stayed: October 2013, travelled as a couple
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Thank maribob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKINGS, General Manager at Best Western Plus Burnaby Hotel and Conference Centre, responded to this reviewResponded 4 November 2013

Thank you for your valuable review. I regret to hear that some of the family members could not make the reunion trip. However, I am glad you still had a wonderful family gathering after many years. Our mission is to ensure every single guest enjoy their stay with us. Once again, thank you for choosing BEST WESTERN PLUS Kings Inn for your reunion party. We look forward to having another opportunity to be your venue for any other functions.

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Reviewed 2 October 2013

Comfortable and large clean rooms.Refrigerator and coffee making supplies Rooms are very quiet Close to the Mall.Friendly and helpful staff. Great buffet breakfast. Reasonable price and a good value for money

  • Stayed: September 2013, travelled as a couple
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Thank Philippinebob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKINGS, General Manager at Best Western Plus Burnaby Hotel and Conference Centre, responded to this reviewResponded 4 November 2013

Thank you for taking time to share your review. We are pleased that you enjoyed your stay with us. It is our pleasure to provide our guests great service, amenities and breakfast at a reasonable rate. We are just 1.7km away from Metropolis at Metrotown, the largest shopping mall in BC. Once again, thank you for staying with us. We are looking forward to serving you again soon.

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Reviewed 27 September 2013

This is a fine place to stay. Rooms are clean and well appointed and the staff could not be more friendly or accommodating. I had a room in back so I was isolated from the possible road noise. My room was ground level and there was some noise from the adjoining room and the room above (plumbing and people walking)....but not excessive. The breakfast buffet in the attached restaurant was more than adequate. I would definitely return.

  • Stayed: September 2013, travelled with friends
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Thank DavidandDenise L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKINGS, General Manager at Best Western Plus Burnaby Hotel and Conference Centre, responded to this reviewResponded 4 November 2013

Thank you for taking the time to share your review regarding our rooms, staff and services. We are glad that you enjoyed your stay with us and found “the staff could not be more friendly or accommodating”. Providing exceptional customer services and clean rooms to our guests is always our first priority. I will pass your kind comments onto the staff to show them guest do notice and appreciate their hard work. Thank you once again and we all looking forward to see you again.

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Reviewed 26 September 2013

Hotels are hotels. They are all the same, anywhere we go in the world, the same amenities, same continental breakfast, comparable rates , competitive rates. The main difference is the staff, their positive attitude, their care, their concern, their smiles from day your checked till you checked out. The Best Western Plus Kings Inn's staff welcomed us with warmth, hospitality, and consistently showed politeness and friendliness during our six weeks of stay. It became our home away from home ! My family will forever remember the great and awesome attitude and personality of each and every staff. Well done ! Thank you for the wonderful service !

  • Stayed: August 2013, travelled with family
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2  Thank Maristela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKINGS, General Manager at Best Western Plus Burnaby Hotel and Conference Centre, responded to this reviewResponded 4 November 2013

Thank you very much for the compliment regarding your 6 weeks staying with us. It is our pleasure to ensure that every single day of your stay with us is enjoyable. As hotelier, we understand our guests staying with us for different reasons. Some might come for leisure or business for a couple of days; the others might be for other reasons for staying longer time, and etc. Nevertheless, our team is always here to help, to share, to laugh.... because this is your home when you are away from home. Thank you once again for your review. I will pass your kind comments onto all the staff. They will be very happy to hear about that. We wish you and your family all the best.

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